i brought a bolt 1tb in may 2016 with life time service. Yesterday, I got a message that says I owe an annual fee or system will be disconnected. I know I purchased the Bolt with life time service. There has been no billings since I activated in 2016. Now they say that won't charge me for past billings but I must start paying annual fee. I got know no where with three phone calls a a chat. Has anyone else had this happen?