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Discussion in 'TiVo Coffee House - TiVo Discussion' started by kschauwe, Sep 29, 2007.
What's reasonable to expect is that the company stands by their rebate offers.
Anyone else want to get in this lawsuit?
they are still going to get the monthly service fees though.
In fact, there is precedent for at-a-loss retail sales of TiVo boxes.
In early 2005, a number of Sams Club stores were selling single tuner S2s for around $50, eligible for ~$100 rebate.
No lawsuit necessary, unless TiVo has a more creative way to wiggle out of this than I've thought of so far I place the odds at:
70% - complaining to the rebate company and/or TiVo personnel here on the board will result in a paid rebate
20% - escalating your complaints to the FTC and/or your State AG (both trivially easy to do online) will result in a paid rebate
10% - TiVo has a legal, reasonable reason for denying these rebates.
Due to issues like this, some rebate issuers have been including a clause that the rebate amount cannot exceed the price paid on the receipt. While I think this is a reasonable clause, TiVo's rebate folks didn't think to include it. I expect they will in the future.
In the meantime, anyone hoping to give this a try should print/download the TiVo rebate now - they could change the verbiage at any time.
Or they can just invalidate the TSNs of units sold through Big Lots for the rebate.
I'm getting an error message when I try to pre-qualify mine:
Interesting that no further comment from Pony on this matter has been made in a day and a half...
Seems to be one of those cases where the more they say, the more tangled the story could get.
But, a flat 'No' with no explaination and no basis?
While I certainly don't expect TiVo to provide me with free hardware, I do expect a company to honor its commitments and promotions.
At one point in time the rebate form even stated that the rebate was not applicable to boxes purchased at Sam's Club, Costco, or other wholesale clubs. If the rebate doesn't apply to BL boxes than it should be stated on the form, at the store, or on the box.
SO, if i have two Tivos already, I can replace an old one and keep the MSD rate without having to re-subscribe with one of these?
just go to Change Tivo Service number and enter the new service number, right?
I got an error message like that when I tried to pre-qualify my S3 bought from amazon.com, but the rebate went through anyway.
Yes, I did this a short time ago through the website. You are basically swapping the box that you have associated with your agreement: whether it is monthly, 3 yr, etc.
If you add an additional box (beyond the amount you currently have) you will get MSD but have to agree to a 3yr agreement to get 6.95 price.
hmmm, i might have to make a run or call to Big Lots to see if they have any more in stock. I've been looking into a DT but don't really want an HD right now.
woot sells off a TiVo unit with rebate generating a $35 profit to purchaser:
TiVo Series 2 80 Hour Digital Video Recorder with $170 Rebate
$129.99 + $5 Shipping
- 1 TiVo R54080 Series2 80 Hour Digital Video Recorder
- 1 $170 Tivo Rebate with One year Service Contract
Would TiVo exclude that one too? I don't see what's different here.
I plan to fight this if denied my rebate!
Where is the list of authorized resellers? Is BestBuy an authorized reseller? I would guess yes but, how can you be sure....
Well, I'm in for one. I have an older 240 series that I want to upgrade to a Dual tuner and this looks like the right price to do it with.
Now i have to transfer off all the shows that I want to keep to the computer or the other Tivo.
I wonder how long that will take...
Tivo, meet the Commonwealth of Massachusetts Office of Consumer Affairs and Business Regulation.
Theyre the ones charged with seeing were not subject to deceptive advertising and/or practices, and if theres a problem with rebates theyll be the ones following up on my and any other residents behalf.
Folks in other states, you likely have similar offices full of folks on your public payroll, put them to use if you have a problem.
I did that and it took a long time, but involved very little work. I just left it to chug along for a couple of days.
I agree with the use of an your Attorney General's office if you feel that you are being treated wrong. A few years ago I had an issue with Gateway over a product I had purchased from them. They said their policy said one thing and I read it to say something else. They refused to budge and denied all of my requests of them repeatedly. After exhausting all avenues within Gateway I told them I was going to file a complaint with the Consumer Affairs division of the AG's Office and they showed no concern. However, about two weeks after that complaint was filed I was recieving personal phone calls from the Administrative Offices of Gateway asking how they correct the situation. They had been contacted by the AG's office and they were more than willing to do everything I had asked of them previously plus some! It was amazing!!!
Now, that being said I guess each person will have to follow their own conscious over whether or not they should rightfully receive a rebate that far exceeds what the purchase price of the product was when that may not have been the intent of the manufacturer. However, if Tivo left themselves open to this because of poorly worded rebate rules then I cant say I would not do it. We actually purchased one of these from Big Lots but we are replacing our oldest S2 with the newer DT and keeping It on our MSD plan, so we will not qualify for the rebate. However, I have suggested to a couple of others who purchased them as their first Tivo to try the rebate.