Bestbuy refusing to sell TIVOS

Discussion in 'TiVo Coffee House - TiVo Discussion' started by scott816, Aug 31, 2008.

  1. Aug 31, 2008 #21 of 190
    EVizzle

    EVizzle ^^MacGvyer^^

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    yeah, cash for electronics is really dumb. If you lose your receipt, you have no way to get warranty service on the item. Also, why would one trust Tivo with their data and not Best Buy? Does Tivo have an outstanding track record or something?
     
  2. Aug 31, 2008 #22 of 190
    scott816

    scott816 New Member

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    I bought a $100 service gift card form tivo.com so i would not have to purchase service from a brick an mortar. Several years ago i purchased a tivo and had to purchase a year of service up front. I gave it as a wedding gift and sure enough after a year i started getting my credit card charged automatically even though the tivo was registered to someone else in different state! Needless to say it was a bit embarrassing calling my cousin and asking him to call Tivo and have have his credit card charged not mine.

     
  3. Aug 31, 2008 #23 of 190
    tevoisseur

    tevoisseur Tivoisseur

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    Plus within 3 months all BB receipts disintegrate. Every one that I have had all the ink has faded within a few months. :D

     
  4. Aug 31, 2008 #24 of 190
    incog-neato

    incog-neato ObamaGuy

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    Of course they can make you show them your receipt and/or check your bags. Why can Costco and not BB? What law states they can't try to "protect" their property? They also can throw you out of the store if they don't like you (I can personally vouch for that). It's private property. What they can't do is discriminate based on race or color, but they can even put you through a metal detector if they want. Of course, you don't have to shop there. That is your right to protest by withholding your business. If you put up a stink and cause a disturbance they have the right to call the police and have you escorted out of the store ..... which is exactly what happened to me. I wanted to sue, but my uncle, who was a civil rights attorney, told me it was perfectly permissible unless they had me falsely arrested.


     
  5. Aug 31, 2008 #25 of 190
    incog-neato

    incog-neato ObamaGuy

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    That depends on the individual store. The 2 CC's stores I (rarely) visit both have receipt/bag checking at the door for both sales and returns and both stores are located in "nice" suburban areas.
     
  6. Aug 31, 2008 #26 of 190
    Turtleboy

    Turtleboy Well-Known Member TCF Club

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    Because you sign a membership agreement with Costco in which you agree to allow them to check your receipt.
     
  7. Aug 31, 2008 #27 of 190
    incog-neato

    incog-neato ObamaGuy

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    ANY store can check your receipt or your packages as long as you are on their premises which is private property. As for Costco I never signed anything other then a $15 check about 20 years ago (when it was called Price CLub). They may do that now, but it's probably a CYA.
     
  8. Aug 31, 2008 #28 of 190
    scott816

    scott816 New Member

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    What law gives them the right to search a persons personal property upon leaving a store? The government can't even search ones personal property without permission or a warrant but yet bestbuy can?

    Costco is a club that has to be joined and by joining you agree to let Costco employees cross check your receipt. A contract is signed.

     
  9. Aug 31, 2008 #29 of 190
    Turtleboy

    Turtleboy Well-Known Member TCF Club

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    Not true.
     
  10. Aug 31, 2008 #30 of 190
    incog-neato

    incog-neato ObamaGuy

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    While coming IN the STORE (it's private property) or before leaving the store they can look in any bag they want. They obviously can't body cavity search you, I am referring to bags etc. If you say it's against the law, how do large numbers of major stores get away with it? You don't think SOMEONE (or the ACLU) would have taken them to court? These big chains have big-buck lawyers on retainer and you can be certain it's carefully checked before it was done. It's done all the time in inner-city stores by major chains. It's private property, they can check your bags or throw you out of the store at will.... as long as it isn't race based. They even have local police doing the checking in full uniform for jobs in blue.

    So you say if a guy is walking out of your store with a big bulging plastic bag under their arm you need to get a warrant to ask him to open the bag?



     
  11. Aug 31, 2008 #31 of 190
    Adam1115

    Adam1115 Well-Known Member

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    :rolleyes:

    That title is flat out a lie, and purposely misleading.
    -
    Best Buy refused to sell you a TiVo, Cash, with no information.

    The don't refuse to sell TiVo's...

    Anyway, so what. There's no rule that they can't sell something without requiring information, especially since the TiVo is subsidized. Frankly I hope more of these stores adopt these rules. For one, I'm sick of stores selling out of Wii's just so they can go on ebay...
     
  12. Aug 31, 2008 #32 of 190
    incog-neato

    incog-neato ObamaGuy

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    That's an informative answer based on fact. Is there a federal or state law stating I can't check bags against receipts of customers leaving my store? Maybe it's a "state" thing but in the state I live in I have the right to check bags of anyone coming into my store or leaving my store. If they want to leave them outside, fine. But I am fully within my rights to ask for their receipt and check their purchase against it before they leave. They don't have to shop here if they don't like it. I can also ask any customer to leave and if they don't leave I can call the police to escort them off the premises since it is private property. If it's "against the law" how come no one has taken the major chains to court.



     
  13. Aug 31, 2008 #33 of 190
    tevoisseur

    tevoisseur Tivoisseur

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    I completely disagree. They don't need to require information and if they do WE as consumers have the RIGHT to tell them where to stick it. I'm glad that the OP took a stand.


     
  14. Aug 31, 2008 #34 of 190
    scott816

    scott816 New Member

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    I agree you have a right to ask to see a persons receipt and to ask to look in their bag(s), they do not have to comply though. You can't force them to comply. If the store has evidence that a person on their property is stealing they can hold the person until the police arrive and the police will investigate (look in the bags...). However, if the store has falsely accused a person of stealing they are at great risk of being sued. Failing to comply is not evidence of guilt.


    You sure can ask a person to leave and like you said call the police to have them escorted out. The police doing the escorting is the key i think . the store is at risk if the physically try to remove someone from the premises. The police on the other hand can remove you suing force.


     
  15. Aug 31, 2008 #35 of 190
    EVizzle

    EVizzle ^^MacGvyer^^

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    Do you get pissed at Apple when they require your personal information and a credit card for an iphone purchase? By shopping there, you are complying with their requests, which more often than not, are to protect their business. You do NOT have the right to tell them where to stick it, but you can go somewhere else.

    Don't be an A-Hole to some young kid because he is doing what was asked of him. Shop online with your cash and see how well that works :rolleyes:
     
  16. Aug 31, 2008 #36 of 190
    e30cabrio

    e30cabrio New Member

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    QFT.

    There is a BB less than 1/4 mile from my house. I drive 5 miles each way to CC.
     
  17. Aug 31, 2008 #37 of 190
    wmcbrine

    wmcbrine Well-Known Mumbler

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    I get more bag-check BS at Circuit City than at Best Buy, plus CC is out of my way. Never tried to buy a (non-DirecTV) TiVo at either place, though.
     
  18. Aug 31, 2008 #38 of 190
    RebeccaD7

    RebeccaD7 New Member

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    I'm not understanding why everyone here doesn't like that Best Buy checks their bag...it's a security measure, and I think it's pretty justifiable. If you purchase something in the computer section, it's pretty easy to then just throw something else from the store in your bag without paying for it. That is why they check your reciept at the door. What is the big deal? They look at your reciept, look at your bag, your done.
     
  19. Aug 31, 2008 #39 of 190
    dswallow

    dswallow Save the ModeratŠ¾r TCF Club

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    Most of the time the door security just nods me through the door after a purchase; they're in view of the cashiers and see if you're coming from one and have made a purchase; no need to check bags when they see the bags filled in the first place by the cashier.

    They do provide an important service for people making returns... identifying that you did indeed bring the return in from outside with you, rather than picking up one off the shelf and "returning" it. :)
     
  20. Aug 31, 2008 #40 of 190
    terpfan1980

    terpfan1980 It's Just TV TCF Club

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    If they have no reason to suspect that I'm bringing my bag in to the store to rip them off, they have no right to look at what I'm bringing in the bag. They already watch the customers with hidden cameras, security personnel and via other means so NO, they don't have to look at my bag, check my receipt, or otherwise determine that I'm not there to rip them off.

    Before you say I don't need to shop there, you'll be glad to know that I don't shop at places that apply the stupid policy of bothering their customers to check their bags.

    Normally it's not an issue at all as I don't normally walk into one store with goods purchased at another store, but if I do, the stuff in my bag is mine. It became mine when I purchased it. It's not any business of Best Buy or Circuit City if I purchased something somewhere else, and it's not their business to see what I bought, how much I paid for it, how I paid for it, or any thing else having to do with the transaction. If I walk into Circuit City or Best Buy, or FYE or whatever the store is and I don't have a receipt in the bag but am carrying a bag from another store with items that don't have price tags from the store that I'm in then again there is no real justification for the store to ask to see my bag. If they want to have a loss prevention specialist follow me around, they can assign me a personal shopper and have them lead me to everything I want to buy, or at least have them tail me around the store. I may not like that they do that, but that's a lot less accusatory than demanding to see my property as I come or go through the front doors.
     

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