Bestbuy refusing to sell TIVOS

Discussion in 'TiVo Coffee House - TiVo Discussion' started by scott816, Aug 31, 2008.

  1. janry

    janry New Member

    Jan 2, 2003
    Nashville, TN


    I had a similar but funnier experience. I arrived and was the first in line for customer pick-up. There were several people in the que for regular customer service. Some rough looking b***** in the long que started in on about I was breaking in line and should be in the other que. I pointed at the signs to her and said the the que she was in was not pick-up. A employee at a customer service window confirmed that, so she marches over and gets in front of me. I just rolled my eyes and said "yes, please help yourself to break-in line". Funny. She started ranting to me about how I should go to church and I was an immoral person. I was just laughing out loud at her. Anyway she got to the window and had not printed the on-line receipt and handn't even written down the order number so they had to go in the back and search for what she'd ordered. I continued to laugh at her and she continued to turn around and call me names and call me a sinner. Probably to defuse the situation, a guy at the customer service window motioned for me to hand him my papers. So, I did. She got her purchase about a minute before I did and made some other crude remark to me. Whatever. Anyway, as I was leaving and approaching the door checker, he had her stopped and was going through a bunch of stuff she had in some big plastic bag. I don't know what that bag was, if was BB purchases or something she brought in from another store, but he was looking at everything, item by item. I thought great! Now I have to wait for this b**** again. But, the door checker looked up at me and just motioned me by. LOL

    As I walked by, I just looked at her and said "Bye, bye".
  2. lasergecko

    lasergecko Member

    Mar 13, 2003
    You don't have to get offended. They ask and you can refuse.

    Both are perfectly legal. I just say "No thanks!" and walk right out the door at Fry's, Wal-Mart, or where ever I haven't previously agreed to it by signing my name to a contract.

    My cousin used to be the head of the loss prevention department at a large mall retail store (Famous Barr or Dillard's, can't remember which one). This page ( echos what she said they had to do almost verbatim before they would detain someone.

    I don't go to Best Buy because I'm tired of A) knowing far more about home theatre than anyone who works there and B) getting the product features read to me off of the card.

    "No, component video switching is not the same thing as upconversion." to the section manager of the Best Buy at Lake Mead and Rainbow in Las Vegas
  3. ZeoTiVo

    ZeoTiVo I can't explain

    Jan 2, 2004
    from the 20/20 hindsight department -
    what would she have gone through if you had said

    'Jesus loves you... despite your flaws'
  4. Natron

    Natron Member

    Dec 13, 2002
    Most excellent links. It makes wonder how much force a checker could try to apply if a customer physically resists detention. I can imagine a situation where an aggressive and hot headed checker and customer come to blows. Could the customer legally use enough force to prevent detention?
  5. Sandi Shores

    Sandi Shores Not a coder!

    Sep 11, 2008
    Los Angeles, Ca



    I have never posted here until now but your comments raised my hackles.

    I expect privacy in ALL things, I do not ever want to be forced to give my information to anyone unless I feel safe in doing so and am convinced it is a good and necessary reason. I also do not think anyone or any company should take liberties with our information.

    In my life I have had men use the information on checks I wrote for groceries (and other things) to find out where I lived and what my phone number was. Nothing like having a stranger who thought you were good looking take the liberty of using your purchasing information to call you or show up at your home.

    Trust me when I say that you cannot possible imagine the terror of having that happen to you.

    It isn't limited to men either, I have had a women do the exact same thing to me, and I am not alone in being the victim of information misuse and abuse that went beyond financial.

    If I want or need to give my information for anything I had better be able do to it securely and anonymously, I don't care who it is asking or for what reasons, they can take a flying leap before I give them any personal information face to face. I can submit it to a database easily, but humans are human and I do not have to trust them just because they are standing at a cash register.

    As it happens I live in Canada (Quebec) now and I am amazed at the lack of even basic privacy, for instance any complete stranger can open your mailbox and look inside, even put things in there. In the U.S.A. that is a federal crime.

    There is no expectation of privacy in Canada so you do not grow up thinking you have any right to privacy, and that's totally different than being an American where we have a right to privacy from birth.
  6. Oct 2, 2008 #186 of 190

    lrhorer Active Member

    Aug 31, 2003
    Yes, but there is a catch. They have the absolute right to do as they please and whatever they please with anything they own. If you are walking out the door with merchandise for which you have not paid, then they are not searching through your merchandise, are they? The problem, of course, is if they search you without your consent and you turn out not to have any of their merchandise illegally stashed in your bags, then you have cause for a lawsuit. Of course they cannot assault you in any case.

    Yes, and if you actually leave the premises with items for which you did not pay, then you are shoplifting. Additionally, if an officer of the law is present, and he observes actions indicative of probable cause, he can search you, and while restraining you would be battery if the store did it, with probable cause the officer can restrain you. He cannot act, however, until you actually leave the premises, because prior to that you have committed no crime. By contrast, the store can only act within their limited ability to do so while you are in the store. They definitely do have the right, however, to prevent you from walking out the door with merchandise unless you have proof it is yours and not theirs.
  7. Oct 2, 2008 #187 of 190

    lrhorer Active Member

    Aug 31, 2003
    I don't know who told you this, but it is nonsense. Exactly where is this right established? There are certain federal regulations regarding the need for a court order in order to be able to obtain evidence via certain means of communication, and there are very strict laws regarding the mishandling of first class postal messages, but there is no "right to privacy" established in the U.S. Constitution. There is absolutely nothing whatsoever establishing a general ban on collection of private information by private citizens or institutions.
  8. Oct 2, 2008 #188 of 190

    magnus Tivo User

    Nov 12, 2004
    If there were any right like that then the federal government has already violated that by requiring all new borns to get a social security number.

  9. Oct 2, 2008 #189 of 190

    heySkippy oldweakandpathetic

    Jul 2, 2001
    Sarasota, FL
    There are so many things wrong with that paragraph.
  10. Oct 2, 2008 #190 of 190

    Northerner26 New Member

    Aug 15, 2008
    i have been going to best buy in another city for years (only one around) and at the register they always used to ask my zip code and i always figured it was to keep track of where people lived and the amount of sales from that area? but untill a few years ago they started asking more personal info like phone and stuff and i refuse to give that out. (i pay good money each month to keep my name & number out of the book so i dont get 'the calls' all hours of the day anymore) (best money i ever spent also)
    and as for the person checking my bag at the door, its a little inconvenient but i dont blame them for doing it one bit! i watched a news special on msnbc that did a thing on shoplifting and it blew my mind. the money lost yearly was in the billions and they said take all other crime and combine them all and it didnt touch the amount lost from shoplifting, it was a very informative program.
    so if a store wants to look in my bag, i have no problem with it.

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