We had some line trouble with our HD service through Comcast... and while the tech was swapping out cable cards one of the pins in the second slot became bent. Now I can only use one tuner to record and I'm a bit unsure of what to do next. He said that since it's likely he caused the damage Comcast should pay to repair the unit. He said I should call some computer repair shops to have the pin repaired and then I'd call them back and they'd cover the costs of repair. If we couldn't get it repaired he said that Comcast would possible replace the unit. Here's another wrench in the works... I've got a series 3 on a lifetime sub. I'm really concerned about losing that. They could replace the unit but it wouldn't replace the lifetime sub. It looks like a really simple fix. The pin is just bent slightly to the side. It's just hard to find anything narrow enough to reach down inside the slot to straighten it out. It's like we'd need a long, thin pair of tweezers. Anyone have any advice or suggestions?