Banner and guide on screen too large

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by kiddk1, Jul 9, 2009.

  1. kiddk1

    kiddk1 The KIDD

    159
    0
    Oct 9, 2003
    MOTOWN

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    I just hooked up my phase III dish and my hr10-250, the problem is the guide and banner are larger than the screen of my 50" samsung plasma. I set the receiver to 16:9 and panel, I have the TV set to "wide" I tried setting the tv to 16:9 but the gray bars will not go away. I did not have this issue when the receiver was installed on my sony 60". any thoughts?
     
  2. litzdog911

    litzdog911 TechKnow Guide

    12,027
    1
    Oct 18, 2002
    Mill Creek,...
    How is the HR10-250 connected to your HDTV? HDMI? Component Video?

    Have you tried cycling the HR10-250 through its various video output resolutions (480i, 480p, 720p, 1080i)?
     
  3. kiddk1

    kiddk1 The KIDD

    159
    0
    Oct 9, 2003
    MOTOWN
    sorry for omitting that info. the receiver is connected via HDMI, the Plasma is a 720P so I have it set to that, I have tried cycling and it is the same
     
  4. videojanitor

    videojanitor Member

    697
    6
    Dec 21, 2001
    I would start by confirming all the settings in the HR10 -- make sure it is set to output 720p, as well as selecting "16:9" as the TV type, then "panel" (assuming you want 4:3 programming displayed as 4:3).

    Now that you are certain the HR10 is outputting what you want, use the TV remote to cycle through the various aspect ratio options. I don't know what Samsung calls it, but "wide" sounds like it is a stretch mode. I would keep pressing the button until you get what you want -- it might be called "normal" or "full."
     

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