Authorize HBO GO on Roamio with DirecTV Now Credentials?

Discussion in 'TiVo Roamio DVRs' started by Bill Anderson, Dec 27, 2018.

  1. Steve

    Steve TiVowner since 1999

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    FWIW, I'm a Cablevision (Altice) customer in NY, and the HBO GO app works as expected on my Bolt and minis.

    I forgot if I originally entered my Cablevision UID and Password via the TiVo UI, or if I was given an on-screen code I had to enter at hbogo.com/activate, or whatever the correct URL is.
     
  2. blacknoi

    blacknoi Active Member

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    Still doesn't work. I just cancelled my cable provided (Optimum) HBO subscription as I have the free HBO from AT&T. So next time I opened the HBO Go app, it auto signed me out (since my optimum credentials were no longer valid naturally).

    I still get "device not supported" once I try signing in on my computer to hbogo.com/activate and use my dtvnow credentials. Apple TV, iPhone etc work just fine.

    GRRRRRRRRRRRRR
     
    CopRock likes this.
  3. HoTatII

    HoTatII Active Member

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    Yeah ...

    Same here when trying to activate the HBOgo app on my Roamio OTA with login credentials of a regular DIRECTV satellite account.

    "Device not supported"

    Sent from my LM-V405 using Tapatalk
     
  4. mattyro7878

    mattyro7878 Well-Known Member

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    I have a valid HBONow log in which works on my Samsung smart TV but my Roamio Plus says " incorrect user I'd/pw." It is possible I used HBONow with different log in at one time but I just checked my tv and my info is good. I don't know...
     
  5. mdavej

    mdavej Well-Known Member

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    There is no HBO Now app on Tivo, only HBO GO. They are completely different services with different logins. Having one does not give you the other. You’ll have to use anything except TiVo to watch HBO Now.
     
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  6. Adam C.

    Adam C. Active Member

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    The HBO GO app does not work on Tivo with Comcast/Xfinity either. My assumption is that the cable provider controls which devices the app will work on. It doesn't work on my Sony Android TV either, but it works fine on my Fire Stick.
     
  7. Diana Collins

    Diana Collins Well-Known Member TCF Club

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    You can only authorize HBOGo with DirecTV Now credentials on devices that support DirecTV Now. Since DirecTV Now doesn't run on TiVos, you can't activate any app on the TiVo that depends on your DirecTV Now account. The same goes for SlingTV, HuluTV, etc.

    This is a business decision by AT&T - they have to pay HBO for every user that logs into HBOGo, so they only do so for devices where their service is offered.
     
    CopRock likes this.
  8. HoTatII

    HoTatII Active Member

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    So I assume the same applies to subs. with regular DIRECTV satellite?

    Unless the DIRECTV app is included on the TiVo, then HBOgo won't be supported with DIRECTV satellite login credentials either?

    Sent from my LM-V405 using Tapatalk
     
  9. Diana Collins

    Diana Collins Well-Known Member TCF Club

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    Satellite is a different set of rules, but could have the same effect. When I was a DirecTV sub we were able to authenticate with HBO Go but not the FOX OTT apps. Depends on the terms of the agreements and company policy.
     
  10. HoTatII

    HoTatII Active Member

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    So whatever the issue is with the satellite providers and TiVo.

    Look for the same thing to happen when Epix launches on DIRECTV on 5/19?

    For the Epix app on TiVo, ... Another "Device not supported" for DIRECTV login credentials?

    Sent from my LM-V405 using Tapatalk
     
  11. CopRock

    CopRock Member

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    ...and we are talking about an OTA device that should have HBOnow as well for those who have no type cable subscription at all. Other apps [from Starz/Showtime to basic TBS/TNT] that are on basic streamers don't exist on Tivo's. Pimp Hand is so weak when it comes to apps and Tivo... wonder why?
     
  12. Goober96

    Goober96 Member

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    But AT&T owns HBO so I wouldn’t think that would be an issue.
     
  13. Diana Collins

    Diana Collins Well-Known Member TCF Club

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    The DirecTV/Uverse division still has a contract with the HBO division so unless that is revised, nothing changed by virtue of common ownership. Every division runs their own P&L.
     

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