Audio out of sync

Discussion in 'TiVo Stream 4K' started by Laughs Brightly, Apr 27, 2021.

  1. Laughs Brightly

    Laughs Brightly Member TCF Club

    54
    10
    Jan 23, 2016
    Ohio

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    Bought a 4K and the audio is out of sync with video whether I am casting video or watching using a streaming app. Device shows up to date. Did a complete reset to component atoms and was able to get the sync to work for a short period and now it's off again. I do not have a sound bar - just a Toshiba TV. Do I have a defective one?
     
  2. Laughs Brightly

    Laughs Brightly Member TCF Club

    54
    10
    Jan 23, 2016
    Ohio
    In device preferences/sound by default the Stream tries to automatically identify the sound formats your TV supports. The Tivo had auto-detected Dolby Digital and Dolby Digital Plus and enabled them. Completely turning off the surround sound resolved the issue.
     

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