Apr 29th OTA channel frequency changes for SF Bay Area

Discussion in 'TiVo Help Center' started by ThAbtO, Apr 29, 2020.

  1. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    SF Bay Area

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    KRONTV 4-1 177000 KHz (Fixed)
    Skylink 4-2 177000 KHz (Fixed)
    KRON 4-3 177000 KHz (Fixed)
    KGO 7-1 207000 KHz (Fixed)
    KGO 7-2 207000 KHz (Fixed)
    KGO 7-3 207000 KHz (Fixed)
    KNTV 11-1 213000 KHz (Fixed)
    KNTV 11-2 213000 KHz (Fixed)
    KOFY 20-1 515000 KHz (Fixed)
    *ThisTV (KOFY) 20-2 515000 KHz (Fixed)
    *PosiTV (KOFY) 20-3 515000 KHz (Fixed)
    KOFY 20-5 Charge (added and guide fixed*)
    KRCB 22-1 79000 kHz (Fixed)
    KRCB 22-2 79000 KHz (Fixed)
    KRCB 22-3 79000 KHz (Fixed)
    KTSF 26-1 509000 KHz (fixed)
    KTSF 26-3 509000 KHz (fixed)
    *HSN2 (KTFL) 28-2 515000 KHz (Fixed)
    *QuestTV 28-3 515000 KHz (Fixed)
    *SINOTV (KTFL) 28-4 515000 KHz (Previously duplicated on 38-2) (Fixed, with guide, as of Jul 16)
    KBCW 44-1 557000 KHz (Fixed)
    KBCW 44-3 557000 KHz (Fixed)
    KBCW 44-4 557000 KHz (Fixed)
    *KCNS 38-2 (Coming Soon) RNNTV.com 581000 KHz

    Edit: *Updated
     
    Last edited: Aug 28, 2020
  2. jacktechie

    jacktechie Member

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    Feb 6, 2013
    South SF...
    Yes, did a channel rescan on the Tivo HD and the guide is broken. All repacked channels show To be announced. Guide is there for old frequencies, but with no signal, you can't do anything but a manual record on the new frequency until Tivo fixes it. Based on previous repacks, 2 to 7+ days. This is obviously not coordinated well.
     
  3. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    SF Bay Area
    The Lineup report page has been taken down so cannot do that.
     
  4. JoeKustra

    JoeKustra in the other Alabama TCF Club

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  5. jacktechie

    jacktechie Member

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    Feb 6, 2013
    South SF...

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    Started a chat and that agent says call the support number - can't do via chat. They know the repack took place yesterday. After taking examples of channel frequencies, they will be working on it and get back to me. Nothing is automatic.
     
  6. Mikeguy

    Mikeguy Well-Known Member

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    The agent is profoundly uninformed, or lied--of course they can do it via chat, and have. Sigh.

    How TiVo thinks that this system of "wait until the customers call in and complain," especially for a channel/frequency re-pack, is effective, cost-wise* or as a matter of customer relations, is beyond me.

    * How much is TiVo spending on the customer calls, rather than simply getting the re-pack handled to begin with? It's not as if it can ignore the situation.
     
  7. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Thanks for the repack reminder!

    The guide problems reported here are part of a bigger ongoing issue with TiVo. See this long thread, which started in January: Is something seriously wrong with TiVo’s guide data?

    Different problem: I'm missing several of the repacked channels now. KRON (4.x), KDTV (14.x), KOFY (20.x), and KRCB (22.x), and probably others though I think I never got KTFL. Previously KOFY was known to go missing, and recently KGO disappeared for a night even though they're my strongest SF station — I think that was a problem on their end — but I've never seen so many vanish like this.

    Maybe the repack isn't finished, or maybe they'll come back tonight for other reasons, or maybe they'll come back if I move my antenna to another part of the roof... but maybe this is the end of my OTA experiment. My HD HomeRun Quatro tuner had already rescanned automatically last night, but I've done several manual scans this morning too. Lucky we still get cable on an HD HomeRun Prime and a Tivo Roamio Pro.
     
    Last edited: Apr 30, 2020
  8. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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  9. jacktechie

    jacktechie Member

    44
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    Feb 6, 2013
    South SF...
    Tivo did its job. Everything except 20-1, -2, -3, -4, -8, 32-1 has programming info. I had to redo my favorites as they renamed the stations.
    2 surprises - Just discovered music and related stuff, also F Troop (a don't care) on Circle Net at 44-5.
    I did not swap in my UHF/VHF boom antenna (a few long elements and a couple of plastic spaced elements broke) as I did not have anything to record on 22-1 until the weekend. 22-1, -2, -3 on RF5 works with the UHF/high VHF HD4228! Signal strength is 69 which will have drops due to atmospheric conditions (Mt. Sutro in S.F.). It was 89 when transmitting on RF23 from Mt. Sonoma 73 miles away.
     
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  10. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Thank you for contacting TiVo Customer Support. We have assigned Case Number xxxxx296 to your support issue. We are actively working to resolve your support request and will have more information for you as quickly as possible.
     
  11. jacktechie

    jacktechie Member

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    South SF...
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  12. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    As of this morning, KRON (4.x) and KDTV (14.x) are back, but KOFY (20.x), KRCB (22.x), and several others are still missing from my lineup. My 4-bay bowtie antenna ought to be good enough for this distance, but maybe upgrading to an 8-bay model would help. I need to stay with that type of antenna. Here in the South Bay a Yagi can be too directional, improving signals from Sutro Tower in the northwest while losing signals from the northeast. For now though I'll wait to see if they are still tweaking things up there.
     
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  13. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    As of now (5pm), 4-x, 7-x, 11-x, 44-x are working and with guide.

    There was no Tivo messages about the update.
     
    Last edited: May 1, 2020
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  14. jacktechie

    jacktechie Member

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    Feb 6, 2013
    South SF...
    Hi Pokeman -
    When you say NE, do you mean Monument Peak and Mt. Allison? Certainly not Sacramento. When KGO 7-1 was RF7, I tuned to RF35 Monument Peak when the 8 bay was pointing toward KRCB 22-1 RF23. This is 315 azimuth with 0 being True North, 90 being East. After the repack as 22-1 moved to Sutro, I rotated it to 335 azimuth (NW). I now tune to 7-1 on RF12 rather than RF35. I still get 36-x, 48-x, 50-x, 14-x, 16-x etc. from the NE and signal strength varies due to transmitter power.

    Missing from lineup meaning no signal or no guide info? I have all channels, but missing guide info on 20-x, 32-1.

    I want to replace some broken pieces of the VHF/UHF boom antenna, put it back on the rotor, the 2 booms, and play with signals this weekend. But that is a lot of effort as I recall the UHF reception is not as good as the 4228.
     
  15. jacktechie

    jacktechie Member

    44
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    Feb 6, 2013
    South SF...
    Interesting they did not all come in. Very strange that Tivo can't activate these stations except on a request basis.
     
  16. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    It looked like the last Tivo connection was at 5:11pm, so it happened before I checked when I came home.
     
  17. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Missing means no signal in my case, with separate HDHR OTA tuner and Channels DVR software. No guide problems, because Channels relies on Gracenote.

    I'm in the South Bay with Sutro NW at 326° and Mt. Allison/Monument Peak NE at about 40°. KRON (4.x) is especially weak here, and the repack seems to have made it worse. I just did a manual rescan and it disappeared again.

    My TiVo is cable only. I was hoping to retire it and cable soon, but this is yet another reason to keep cable even if I retire the TiVo. Cable news/talk channels being just as expensive via streaming is another.
     
    Last edited: May 1, 2020
  18. jacktechie

    jacktechie Member

    44
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    Feb 6, 2013
    South SF...
    Depends where you are. I have favorable conditions at 101 and Lawrence. Friends near 85 and Fremont get fewer channels there. Paying a dear fortune for Comcast. I should follow your lead in testing alternative DVRs for non-OTA stations. But the family is too reliant on most everything is there on cable, but at a price.
     
  19. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    SF Bay Area
    On my last scan, the Roamio found 95 OTA channels. Compared to a TV in a bedroom which only found 75.
     
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  20. jacktechie

    jacktechie Member

    44
    6
    Feb 6, 2013
    South SF...
    The Tivo HD3's tuner has better sensitivity than the Bolt and scanned 129 OTA channels. However due to the receiving pattern of the bowtie, I get signal strengths of 95 on Sacramento stations but receive nothing, so they got deleted.

    Just for grins, as I was looking at KFTY 45-7 (RF2) America's Uncensored News Channel transmitting near Loma Prieta, it is being received on the back side of the 4228. Enough of this off topic stuff - back to normal programming.

    I'm not swapping antennas until I notice 22-1 dropouts.

    by Virtual Channel
    Digital/HDTV Television Channel List - SF Bay Area

    radiation pattern for 8 bay bowtie - notice the gain at RF2.
    Channel Master 4228

    edit - fix incorrect URL
     
    Last edited: May 1, 2020

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