Apparently 20.7.1 has major HDMI issues

Discussion in 'TiVo Bolt DVR/Streamer' started by rsday75, Mar 22, 2017.

  1. Dec 6, 2018 #101 of 103
    drober30

    drober30 Member

    146
    7
    Apr 23, 2004
    Michigan
    I used to have this problem too but I think it went away when my original Bolt failed (Pink Screen/No Video) and TiVo sent me a replacement Bolt, I really can't remember when/why it stopped but I'm leaning toward the replacement Bolt.

    As long as your HDMI cables are "High Speed" your cables will work fine.

    If your switching through an AV receiver, you could check updating the firmware on that receiver. I also found out my receiver was not HDCP 2.2 compliant. The sticker on it stated 4k pass through but I was not getting 4K 60fps.

    I know how frustrating it was for me so here is what I would recommend "at this point"... Go buy a new TiVo Bolt from Best Buy or TiVo and install it, then return it after testing. You will be able to tell if it is the Bolt or something else in your current setup. This will be the fastest and simplest process of elimination to determine if its the Bolt. Sounds like you have spent enough time troubleshooting and trying other fixes, now you must try a new Bolt.
     
  2. Dec 6, 2018 #102 of 103
    ritewinger1971

    ritewinger1971 New Member

    9
    0
    Nov 20, 2010
    Drober30, thank you for pointing out the obvious, or what I should have considered before! But how easy will it be to buy a new one and install it with the service? Won’t that complicate any return?
     
  3. Dec 6, 2018 #103 of 103
    drober30

    drober30 Member

    146
    7
    Apr 23, 2004
    Michigan
    From the TiVo website:
    "TiVo offers a 30-day money-back guarantee, including complimentary return shipping (within the 48 contiguous United States), for any TiVo BOLT VOX, TiVo Roamio OTA and TiVo Mini VOX purchased directly from tivo.com."

    I don't think there would be an issue returning it to Best Buy either, you might only have 14 days at Best Buy depending on your Reward Status.
     

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