app not working on android 9 or10

Discussion in 'TiVo Coffee House - TiVo Discussion' started by George Creasey, Oct 17, 2020.

  1. George Creasey

    George Creasey New Member

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    Oct 15, 2020

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    purchased new tablet same as old one only newer android old android 6 new android 9 the tivo app will not work on 9 I also have 2 phones 1 is android9 the other is 10 and the app will not work on either one tried tivo tech support and no help.
     
  2. kpeters59

    kpeters59 Well-Known Member

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    Houston, Texas
    What doesn't work?

    I was able to do new logins on both an Android 10 and an Android 11 device and browse around.

    I'm still using a Premiere as my primary TiVo so can't do much more than look and schedule, but I never had any issue.

    -KP
     
  3. George Creasey

    George Creasey New Member

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    Oct 15, 2020
    I am not able to stream my shows from tivo app9 or 10 but can on android 6 my old tablet
     
  4. HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    No problem streaming here from our Roamio Pro with an LG V35 phone and Android 10 on my home wireless network. Which model TiVo do you have? Did you set up streaming on your new devices? Are you on the same wireless network with your new devices as your old tablet?

    Scott
     
  5. George Creasey

    George Creasey New Member

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    Oct 15, 2020

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    My tivo dvr is a Pace I have worked with my provider & Tivo support and attemptedto and did everything to set it ip correctly. I have a tablet with android 6 and it han and is working fine. So I have set one up before I also worked correctly on my older smartphone all my phones have been Motorola.
     
  6. kpeters59

    kpeters59 Well-Known Member

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    Did you check 'Permissions' on the App? Maybe there's one missing?

    -KP
     
  7. George Creasey

    George Creasey New Member

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    Oct 15, 2020
    My 3 devices log on to tivo guide myshows etc. but will not let me stream. I ahve 2 DVRs and neither will connect for streaming. But my older tablet works ok. I do not know where else to go for help.
     
  8. kpeters59

    kpeters59 Well-Known Member

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    Permissions? Check App Permissions in Settings?

    -KP
     
  9. George Creasey

    George Creasey New Member

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    Oct 15, 2020
    T don't see permissions on the app
     
  10. George Creasey

    George Creasey New Member

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    Oct 15, 2020
     
  11. kpeters59

    kpeters59 Well-Known Member

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    Jun 19, 2007
    Houston, Texas
    Screenshot_20201018-203640.jpg Screenshot_20201018-203650.jpg Screenshot_20201018-203703.jpg

    -KP
     
    Last edited: Oct 18, 2020
  12. George Creasey

    George Creasey New Member

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    Oct 15, 2020

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