Anza Len

Discussion in 'TiVo Help Center' started by Anza Len, Sep 27, 2006.

  1. Anza Len

    Anza Len New Member

    4
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    Jan 21, 2006

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    I have lifetime warrentee on my Tivo, as does my daughter. She has been told that she has to replace hers. I replaced mine a few months ago and there was no charge. Now they want to charge my daughter $50 to replace hers. What gives?!?
     
  2. funtoupgrade

    funtoupgrade New Member

    2,000
    0
    Mar 15, 2005
    There are no lifetime warranties on TiVo's - sounds like you are a confusing this with the lifetime TiVo subscription for programming which has nothing to do with hardware.
     
  3. Anza Len

    Anza Len New Member

    4
    0
    Jan 21, 2006
    We were told that we could only get the lifetime warrantee if we bought our unit direct from TIVO. If we would have bought it locally at Best Buy etc., the warrantee would only be for that serial number. The promise was that if it were purchased direct and had to be replaced, the warrantee would then be transfered to the new unit. They seem to be honoring it on my unit. We paid an additional $150 per unit for the lifetime warrantee.
     
  4. supasta

    supasta Active Member

    3,029
    23
    May 6, 2006
    Colorado
    Question - Do you pay a monthly fee for your TiVo service?
     
  5. Anza Len

    Anza Len New Member

    4
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    Jan 21, 2006

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    No, I have lifetime service also.
     

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