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anyone else order a Caavo today?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by tivoknucklehead, Feb 14, 2018.

  1. tivoknucklehead

    tivoknucklehead Well-Known Member

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    from their support site

    Caavo supports Netflix watchlists for all profiles in your Netflix account. Linking your credentials enables the Watchlist browse feature and “watch” command to automatically pick up where a you left off. Caavo will sync your watchlist nightly for shows and movies you have watched.

    The Netflix app can be launched and controlled via the Caavo remote on:

    • Apple TV
    • FireTV
    • Roku
    • nVidia Shield


    same for Hulu. I don't think Amazon allows multiple accounts
     
    krkaufman likes this.
  2. tivoknucklehead

    tivoknucklehead Well-Known Member

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    one weird bug is my re-chargeable remote shows 63% after a 12 hour charge and this is what it showed from day one. It works fine so must be a software bug
     
  3. krkaufman

    krkaufman TDL shepherd

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    Does the Caavo, itself, allow for switching between users, so each user could be connected to their personal YouTube, Pandora, Spotify, etc. account and service profiles, filtering out all the content and watchlists associated with other profiles?
     
  4. tivoknucklehead

    tivoknucklehead Well-Known Member

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    good question, I don't know. If that is important to you call Caavo and ask em before you buy
    1-844-GO-CAAVO
     
    krkaufman likes this.
  5. HerronScott

    HerronScott Well-Known Member

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    Jerry did say that the 3 foot IR transmitter goes with the HDMI-IR cable so maybe that was the issue if you were using the 9 foot IR transmitter with the HDMI-IR cable as you indicated above?

    Scott
     
  6. krkaufman

    krkaufman TDL shepherd

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    That's one thing I was wondering. Does the 3ft cable have the same pinouts (pin rings) as the 9ft cable?
     
  7. zalusky

    zalusky Well-Known Member TCF Club

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    I plug all my devices into my receiver and let it do the switching. Does this thing sit upstream of the receiver and you have a single HDMI from the it to the receiver?
     
  8. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Maybe I had it backwards but now that it works I’m done messing with it. And it has worked perfectly since I swapped cables
    And yes the caavo support guy gave me bad advice but it’s all good now thanks to you guys here I am grateful :)
     
  9. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Yes that is my setup too using an onkyo receiver
     
  10. krkaufman

    krkaufman TDL shepherd

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    Comparing the pins on the two different cables does seem to confirm the different pinouts, so they're not interchangeable...
    Caavo-IR_over_HDMI.png
     
    BillyClyde likes this.
  11. Mikeguy

    Mikeguy Well-Known Member

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    Understandably, "I finally got it to work and I'm not going to screw around with it now!" ;)
     
    CTLesq likes this.
  12. tivoknucklehead

    tivoknucklehead Well-Known Member

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    ok I've been using it for a full week now and overall I really like it after I got the IR blasters configured properly. the voice remote is the best I've ever used in any device I've owned including my iphone 7+. the unified watchlists of netflix, hulu and amazon are great for me since that is most of my viewing these days. the remote controls the tivo perfectly fine and I have not touched my harmony all week, don't need it any more

    if it had HDR support and a backlit remote it would be a spectacular device, but I don't need HDR right now and I am getting used to the remote in a dark room anyway
     
    Rolow and Mikeguy like this.
  13. babsonnexus

    babsonnexus New Member

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    I've been using it for a few days, still getting used to the remote and where things are. Overall, the interface is very good and smooth and it's actually done a good job on the voice side (both built in and with Alexa) replacing everything I custom built into a Raspberry Pi/Harmony Hub combination. I really enjoy the ease of switching sources and apps in a single place and having better versions of apps than are on TiVO.

    The setup process was long and a bit tricky for the uninitiated, especially if you have items that Caavo does not recognize. Although deep linking with Tivo does not exist yet, it works really well after customizing the remote a little (mapping the D button, for instance). I was actually quite happy how easily it worked. I do wish for a remote with all the TiVo buttons as Caavo's minimalist choice of having two buttons do one thing is not that great an experience.

    However, I have issues both as bugs and enhancement requests that I have submitted to Caavo:

     
    Rolow and krkaufman like this.
  14. tivoknucklehead

    tivoknucklehead Well-Known Member

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    I actually prefer having separate watchlists by channel than one huge mixed one, it is cleaner for me. some of your other requests are good ones. we will see if they take you up on any of them, I'm sure they are getting a lot of feature requests. I am sure they can do a software update to implement them down the road
     
  15. babsonnexus

    babsonnexus New Member

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    When I put in my first request on shipping day I was number 1008. This set of bugs/requests was 1288-1297, so there have been at least a couple hundred things (though I wonder how much of that was people just having setup/IR blaster issues).

    I think for the WatchList it could be the options to either see all together or by channel, along with my other filter ability selection. I guess in a way it's also a request for profiles. I don't mind running all of our family's selections through a single profile on each service, but I know others have been clamoring for that type of ability for a long time.
     
    krkaufman likes this.
  16. krkaufman

    krkaufman TDL shepherd

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    Clamor... Clamor,Clamor.
     
  17. babsonnexus

    babsonnexus New Member

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    Caavo support has been fairly responsive, though they've wanted me to also do logging on the Caavo itself even though the steps I sent were the detail and repeatable (and actually asked me to do the actions on one of the items they told me they repeated). I found trying to use the voice to record issue awkward and not a good way to gather my thoughts. Also, when there was voice the sending seemed to take forever (I actually cancelled after several minutes). However, just capturing logs and sending the feedback number that pops up was quick.

    Now, though, I'm wondering about the first 500 people who had Caavo for a beta test because I'm finding base issues:

    Watchlists (OnePass) are my #1 issue with TiVO and I found the now 37% failure rate to be completely unacceptable. This is by far worse (90% failure). I'm starting to truly doubt this product was ready for primetime and the veracity of the beta testers.
     
  18. tivoknucklehead

    tivoknucklehead Well-Known Member

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    I was pleasantly surprised to see Caavo has free 24/7 phone tech support 7 days a week
     
  19. tivoknucklehead

    tivoknucklehead Well-Known Member

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    my Netflix, Amazon anf Hulu watchlists are all good on Caavo
     
  20. babsonnexus

    babsonnexus New Member

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    I'm glad I have you and other people to have other examples. With only 5000 people (plus the beta testers) out there, there's not a large pool to draw from. I told them that you were not having the same issue as me, so we'll see if it's a me thing, why, and what can be done!
     

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