Guide was working just fine for a while and then one day the program info for a specific channel changed to info that was not remotely accurate for that channel. Called TS to tell them and spoke to an English challenged agent who didn't seem to understand what the guide is and how it shows info so I also submitted an online guide problem report. Waited a couple weeks and no resolution. Checked my account and the ticket is marked CLOSED. Now today the same thing happens on another channel Seems that TiVo can't fix guide issues that are broken in a timely manner but they sure can break the guide on a semi regular basis.