I order an H20 last Thursday, and have failed to get confirmation that it's been shipped, along with tracking numbers. Every time I call, I get the run around ("Our computer network's down...lemme give you a call back." or "Blah-blah-blah is not in right now, let me have her call you back with that." I'm getting fed up. I called just now, and was told that they'd give me a call back AGAIN...but they NEVER call me back. I've had troubles getting a hold of Robert, and the people on the phone are absolutely no help. I thought they were trustworthy based on comments/posts on this forum, but I've been waiting for TRACKING NUMBERS since last Thursday/Friday. What the heck??? MODS: feel free to move this post to an appropriate forum, but please DON'T delete -- I know VE is a big sponsor of this forum (and others), but I'm frustrated and they're failing to answer a simple question with definite information (i.e., tracking numbers).