Separate names with a comma.
Discussion in 'TiVo Roamio DVRs' started by jlin, Jul 30, 2018.
None of those alternatives are as good as a TiVo plug and play box so that's what makes it worth it.
Hopefully by tomorrow I can confirm the $99 upgrade is still possible though not easy. I finally got around to calling to upgrade my Roamio from 6.95/month to LIFETIME after 2 years (meant to do this last year). I called last week week and asked about offers and was given a flat $199 offer and 'after 3 checks with superiors' was denied a $99 so I put in a cancellation request for the end of this month's service (Feb 7).
I called back today as a last gasp Hail Mary and was offered the $99 plan by a different CSR before cancellation went into effect. I honestly was pretty much resigned to $199 since this box does have Composite A/V capability that the Bolt does not that I use that to feed an RF Modulator which feed 2 small TVs (kitchen and workshop CRT) that don't need a separate feed nor HD. The RF remotes do an amazing job and save me from adding a couple more TivoMinis which would have cost double what keeping the Roamio would have at $199.
After the CSR today looked at my history of nearly 20 years -- DirecTV (used for 15 years for a single fee), series 2 x2 (retired and transferred to the Bolts), TivoHD x2 (1 retired due to board failure), Roamio, Bolt 500 and Bolt Plus I guess he felt sorry for me or a twinge of loyalty (or just lucky)
I am blown away at the hoops that “loyal” customers have to jump through to get these kinds of deals after 15-20 years.
I had the same experience after Cox forced my 5 Series 2 boxes into obsolescence with their digital only conversion. I ended up buying a Romio Pro and 4 Minis to keep the service I had come to enjoy for 18+ years at the time. The CSRs always commented “Wow, you have been with us for a very long time.” I would say “Yes, I have, but that really means nothing to you guys because you won’t help me in any shape or form with a deal on my service.” It took me 2 years at $14.95 to qualify for a $99 All In or Lifetime offer and I seriously had to threaten to leave. Very frustrating.
Sent from my iPhone using Tapatalk
No different than any other company that makes it's money from service like Comcast or XM where people go through cancellation to get cheap deals. TiVo makes it's money from the service whether that's monthly/annual or lifetime so I'm surprised that they gave you $99 for lifetime after just 2 years of monthly (I've had TiVo's since 2000 so also a long time user but always gone with lifetime and took advantage of TiVo's long time user deal in 2015 to get a Roamio Pro with $99 lifetime upfront).
I need to call TiVo sometime and see if I can get that $99 deal on the ROamio I have with $6.95 a month service. I initially got it around twelve years ago on a Series 3 and it was transferred a couple of times until it landed on the 2013 Roamio Basic it's on now. Since I rarely use my TiVos now, I'd rather get lifetime on the TiVo if possible. Then at least it would have some value if I decide to sell it.
Not to hijack the thread but wondering what you are using now? I know you have been a Tivo fan for a long time so interested in what you are using instead.
I'm using Philo, Hulu(no commercials), and then some shows I buy the season. Like CW shows. And then I subscribe to CBS All access( no commercials), HBO, Starz, etc as needed When the shows I want to watch are on.
I tried all the streaming services but no service had a way to avoid all commercials. So ended up doing what I am now. That way I don't have commercials and get better quality than FiOS and OTA in the DC area.