I've had a run of bad luck on eBay with idiots buying something they're too stupid to use and/or having buyer's remorse. I lost $50 in shipping fees selling a 500gb Bolt Vox with lifetime service because the last person couldn't figure out how to pair the remote. Surprising no one, once I got it back it worked perfectly. eBay offers no compensation for false claims like that I've discovered, so are there any alternatives? Basically even if you can provide video proof they're lying, eBay always rules in the buyer's favor if they claim it's defective. Since I was selling it for $300 that means I basically just set $50 on fire, and now the guy is threatening to leave me bad feedback because I opened a false claim report with eBay, who ruled against me. All-in-all a terrible experience with a terrible service. I was also selling a DVR expander, and I am baffled at how difficult it is for people to read description before they purchase and complain.