Annoying card reminder of SkyHD box

Discussion in 'TiVo Series 1 - UK' started by Major dude, Dec 13, 2009.

  1. Major dude

    Major dude Member

    403
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    Oct 28, 2002

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    I use an unsubscribed SkyHD box as a source for my 2nd TiVo & last night in the middle of 'Strictly' a card reminder came up in the middle of the screen.

    I am now ditching it for an old freeview box as an alternative source.

    Has anybody else had this happen and what can be done about it as I am not prepared to pay anything to replace the card in my SkyHD box?
     
  2. Sneals2000

    Sneals2000 New Member

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    Aug 25, 2002
    Maidenhead, UK
    Not much you can do AIUI. Sky are swapping out all their dark-blue cards for new white cards (their 3rd generation)

    Once Sky have swapped out all their dark-blue subscriber cards, there is a suggestion (from Wotsat) that Sky will switch to a new VideoGuard (encryption) variant that will only work with the new white cards. (The new cards are rumoured to run a LOT faster, which will stop card sharing over the internet)

    AIUI the only way to get a new card is to be a subscriber or buy a new £20 Freesat from Sky card (though there may be a minimum period Sky guarantee their Freesat from Sky cards?).
     
  3. Trinitron

    Trinitron New Member

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    Jan 20, 2003
    North West
    Have you got a viewing card in the box? You could try resetting it - unplug from the mains then hold the backup button while powering up - that should remove the card pairing and give you the basic FTA channels, though that could mean no Channel 4 or Channel 5 which makes it very restricted. Freeview will give a better choice if you don't want to pay for a new Sky card.
     
  4. Major dude

    Major dude Member

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    Oct 28, 2002
    Thanks for your advice.

    I have bitten the bullet and ordered a new Freesat card for £20.:(
     
  5. mrtickle

    mrtickle Active Member

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    Aug 26, 2001
    Birmingham, UK

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    Yes, I had this at the time (August). Very annoying and stupid, serving no purpose - designed to trash recordings on non-Sky PVRs. All I could do was to swap the card as soon as the new one arrived to avoid more trashed recordings.
     
  6. cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    To be fair, I don't actually think that's the actual reason for the card change :)
     
  7. KiNeL

    KiNeL Member

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    Feb 6, 2006
    Lot SW France
    CH4 has been clear for a long time and CH5 can be added manually.

    Services - System Setup - Add Channels.

    Frequency : 10.773,
    Polarisation : H
    Symbol Rate : 22000
    FEC : 5/6
    Find Channels.
    Channel 5 will now be in the list of channels maybe called 6335
    Use the Yellow button to place a tick beside each one you wish to store and when you've finished ticking press "Select". The channel will now be stored.

    You can view it by pressing Services - Other Channels.

    Channels you will lose without a card are Sky3, Five US, Five US +1, Fiver, Fiver +1 and some ITV regional variants.
     
  8. Sneals2000

    Sneals2000 New Member

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    Aug 25, 2002
    Maidenhead, UK
    Yes - it is annoying that the default "no card" stream mapped in Sky boxes for 'five' is one of the encrypted 'regions' on a Europe-wide beam 2A/B and not the FTA one that is uplinked by the BBC on a UK-beam on 2D.
     
  9. Sneals2000

    Sneals2000 New Member

    1,541
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    Aug 25, 2002
    Maidenhead, UK
    And C4 HD if you have an HD box. (C4 HD is FTV encrypted - no HD sub required)

    Don't know if E4 HD (due to launch on Sky HD today) is also going to be FTV.
     
  10. ywu

    ywu TiVo User

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    Jan 12, 2003
    London
    So will Tivo treat this new channel (6335) as if it's the same as "105" in the TV Guide?
     
  11. mrtickle

    mrtickle Active Member

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    Aug 26, 2001
    Birmingham, UK
    Perhaps you misread. I did not say anywhere it was the reason for the card change. As if Sky would spend millions creating new encryption cards and send them out to all their customers, just so that they'd be able to put up a warning banner and trash some TiVo recordings in the process, don't be so silly.

    Displaying a banner onscreen that doesn't time out, which will trash a recording made by every recording device except Sky's own; a banner which didn't need to be displayed in the first place ("your card is in the post" - gee, thanks, I need coaching to open my own envelopes), was also not the reason for the card change. Even if they could come up with an excuse for having it - the only one I saw was along the lines of "some thick people throw away their post thinking it's all junk, even the post that is real post" - then it could have easily been made more TiVo/VCR/DVD recorder -friendly with an automatic timeout. So designing the non-timing-out banner that they ended up using could have been deliberate, careless or thoughtless among other reasons. Knowing the cavalier way Sky operate, I go for all 3. YMMV. If you want to be excessively charitable to Sky about it, I'll change it to "it was designed without thought and accidentally on purpose trashed recordings on all non-Sky PVRs".
     
  12. Sneals2000

    Sneals2000 New Member

    1,541
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    Aug 25, 2002
    Maidenhead, UK
    To be fair - the "it's in the post" warning is so that you can chase it if it doesn't arrive I suspect.
     
  13. mikerr

    mikerr TiVoCentral.co.uk

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    Jun 2, 2005
    Lancashire, UK
    Virgin Media are also guilty of various pop up messages that don't timeout.

    I think it's just poor design rather than anti-PVR design.

    ObTivo:

    Tivo will revert to liveTV after 30 minutes in any menu/situation, with the only exception being if you pause a recording.
    (Pausing liveTV continues when it runs out of buffer - annoyingly doesn't record the program at that point).
     
  14. Sneals2000

    Sneals2000 New Member

    1,541
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    Aug 25, 2002
    Maidenhead, UK
    No - you have to go to OTHER CHANNELS and select it by cursoring... It doesn't appear in the TV Guide EPG - so isn't useful for Tivo purposes (unless someone creates a bespoke way of accessing OTHER CHANNELS by IR, and allows you to map a pre-defined "cursor down count")
     
  15. Major dude

    Major dude Member

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    Oct 28, 2002
    Thanks for the warning, I will wait until the new card is installed before going back to using the SkyHD box as a source.

    Incidently I'm having a few problems with setting up TiVo with a freeview box with the right 'service package you receive' setup as the channel numbers are not correct for some of the minor channels. Its on aerial + Digital terrestrial and freeview london/southeast and then Basic A I think. There is one other option under 'service package you receive' called Digital and I do not think this is any better.

    Can anybody run through the set up screens for me?

    The channel change meanwhile is working a treat once I had removed redundant channels from the 'channels you receive' list.
     
  16. DX30

    DX30 New Member

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    May 22, 2005
    The new Sky HD EPG seems to have a number of problems with message timeout that cause problems for a TiVo.

    The one that most annoys me is the channel banner on timeshare channels like BBC3 and BBC4. Because of auto padding any recordings made for a 7:00 pm show start at 6:58, before the channel is actually on air. As a result the channel banner stays for the entire recording. With the old Sky EPG it would go away once the channel came on air at 7:00.
     
  17. mrtickle

    mrtickle Active Member

    2,824
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    Aug 26, 2001
    Birmingham, UK
    Nah. They could easily pop up "it should have arrived by now" warnings, 2 weeks after posting if the old card is still in use (with a timeout!) to catch the tiny number that don't arrive. So I'm afraid I can't agree with that excuse! There really was no need for it to be done to all viewers, so soon after posting, without a timeout - if they are going to pop up banners at all.
     
  18. Mark Bennett

    Mark Bennett New Member

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    Sep 17, 2001
    Farnborough,...
    I had my recording of the Le Mans 24 hours trashed by the banner back in June. We were away at the race, the card arrived whilst we were away, and the recordings were trashed from then.
    If it had arrived 2 weeks before and we hadn't installed it I could kind of accept it, but we were away when it arrived, and the messages started within that week.

    Motors TV are never going to show the race in it's entirity again. Incredibly annoying of Sky to do this.
     
  19. Bob49

    Bob49 New Member

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    Mar 4, 2002
    Swindon UK
    From the Sky website:

    "If you do not replace your Sky viewing card, you will start to lose access to the following channels from October 2009:

    ITV1 (if you receive one of the following ITV1 regions: ITV Anglia West, ITV Central South West, ITV Meridian North, ITV Meridian South East, ITV Tyne Tees South or ITV Yorkshire East)
    FIVE (if you live in London, the North of England or Scotland)
    FIVE USA, FIVE USA +1, FIVER, FIVER +1
    Channel 4 HD
    Sky 3"

    https://mysky.sky.com/replacecard/

    I wasn't sure if this was accurate however as 103 on my digibox corresponds to ITV1LON and I'm getting the warning message.

    On further inspection - although Tivo asks for 103 ITV1LON it actually gets 103 ITV1MER which is no longer FTA. Sky channel 993 is ITV London on my box and is FTA. After rebooting, without a card present, the box reverts to the default ITV Central W on 103 which works. No Five though.
     
  20. Major dude

    Major dude Member

    403
    0
    Oct 28, 2002
    Installed new white card and I am still not receiving Five or other Five related channels.

    Any suggestions on what I should try next as for 105 and the other respective channel numbers all I get is 'No satellite signal available'.:mad:
     

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