Amazon Videos after Hard Drive upgrade

Discussion in 'TiVo Help Center' started by Usphsfnp, Jun 12, 2011.

  1. Usphsfnp

    Usphsfnp New Member

    Jun 11, 2011
    So, I upgraded my Tivo Premier with a new hard drive, however, I failed to delete my Amazon videos from my previous hard drive before the upgrade. So, now Amazon thinks my Tivo still has these videos, and it won't let me download them again.
    Short of re-installing the old hard drive, deleting the videos and reinstalling the new hard drive, are there any solutions?
  2. shwru980r

    shwru980r Well-Known Member

    Jun 22, 2008
    Call Amazon customer service and explain the situation. They might be able to allow the download.

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