Amazon Prime Video won’t open

Discussion in 'TiVo Stream 4K' started by Tom2320, Oct 27, 2020.

  1. Tom2320

    Tom2320 New Member

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    May 31, 2020

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    I restarted the device several times, and it just hangs on the blue prime video start up screen.
     
  2. dbpaddler

    dbpaddler Well-Known Member

    790
    304
    Sep 25, 2004
    Philly
    Did you uninstall and reinstall it?

    Sent from my Surface Duo using Tapatalk
     
  3. mschnebly

    mschnebly Well-Known Member

    655
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    Feb 21, 2011
    Mesa
    It's a Tivo, its supposed to have problems. They are built for the tinkerer to work out the bugs and increase their knowledge. :p:D
     
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  4. Tom2320

    Tom2320 New Member

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    May 31, 2020
    It doesnt let you uninstall Prime Video. There’s only an option to uninstall Prime Video app updates. I had a micro-sd card attached via a micro usb-c adapter. When I ejected the micro-sd card, it let me sign in to Prime. When I plugged in the micro-sd card again, Prime Video is still opening. I’m not sure what caused this behavior.
     
  5. dbpaddler

    dbpaddler Well-Known Member

    790
    304
    Sep 25, 2004
    Philly

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    That's weird. I have a usb-c adapter to a flash drive with no Prime issues. Wonder how the microsd is different.

    Sent from my SM-N981U using Tapatalk
     
  6. Tom2320

    Tom2320 New Member

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    May 31, 2020
    I’m not sure. Maybe because I wasn’t signed in to Prime, but I don’t know why that would affect it.
     

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