Amazon Instant Video Pricing Issues

Discussion in 'TiVo Premiere DVRs' started by sbiller, Jan 1, 2012.

  1. sbiller

    sbiller Active Member

    1,917
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    May 10, 2002
    Tampa, FL

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    I've noticed this strange behavior a couple of times when using the TiVo Unified Search to find movies. In this particular case a search for the 2011 movie, The Help, provides this result.

    [​IMG]

    When I click through to the HD option ($2.99), I see this.

    [​IMG]

    However, when I select <rent this movie> the price changes to $4.99.

    [​IMG]

    If I go back, the price on the previous screen is updated to $4.99.

    [​IMG]

    If you go into the movie directly through Amazon the price is $4.99 all the time. This appears to be some sort of weird database issue but its pretty annoying.
     
  2. steve771

    steve771 Member

    70
    1
    Dec 29, 2011
    Las Vegas
    You might send Amazon a report of this. It would be easy for someone not paying close attention to think they are paying $2.99 and get a bigger bill.
     
  3. sbiller

    sbiller Active Member

    1,917
    0
    May 10, 2002
    Tampa, FL
    Good idea. Just sent. Thanks, ~Sam
     
  4. sbiller

    sbiller Active Member

    1,917
    0
    May 10, 2002
    Tampa, FL
    [​IMG]
     
  5. expmag

    expmag RehobothJeff

    40
    0
    Dec 12, 2004
    Rehoboth...

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    I bought the Help the previous weekend at it was $1.99 SD and $2.99 HD, they may have not changed the pricing back in their databases correctly. Just a thought.
     
  6. jpcamaro70

    jpcamaro70 Member

    147
    0
    Nov 23, 2011
    One thing about amazon. They are the best at customer service. if you paid 4.99 but the screen said 2.99 (the first screen), I have no doubt they would refund the money.

    When i downloaded my first movie from them (sd) it was in a small letterbox format, I was unhappy about it, so i watched the movie, then emailed them my displeasure and they refunded my purchase price.

    I would use this service more but I think it's a little pricey with redbox right down the road.
     
  7. sbiller

    sbiller Active Member

    1,917
    0
    May 10, 2002
    Tampa, FL
    Agree. It appears to be a database issue. The unified search should be automatically updated as pricing changes occur from the ondemand video providers.

    Regarding the value for $2.99 or $4.99 for HD. Its so convenient and so much less than going to the movies that I'm prone to purchase the HD video at either price rather than dealing with a physical DVD.
     
  8. steve771

    steve771 Member

    70
    1
    Dec 29, 2011
    Las Vegas
    I just wish Tivo would pick up Amazon Prime. My Roku box can do it though, it would just be more convenient if it were consolidated.
     

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