Amazon download error message

Discussion in 'TiVo Help Center' started by rwtremaine, Oct 11, 2011.

  1. rwtremaine

    rwtremaine New Member

    26
    0
    Feb 15, 2011
    When I try to download a movie from Amazon, I have successfully established my account, I constantly get the message stating, "This device cannot support the format requested". I am trying to download to a TiVo Premiere XL attached to a Vizio HD television. Can anyone tell me why this is happening and what I may need to do to get it fixed??:(
     

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