Am I dreaming? Virgin adopts TiVo!

Discussion in 'TiVo Series 1 - UK' started by kered, Nov 24, 2009.

  1. DeadKenny

    DeadKenny New Member

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    Nov 9, 2002
    Woking, UK

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    Even though I have a cable socket there's no way in hell I'll be going back to these scum. Virgin in their former NTL & CableTel guises were truly the worst experience as a customer I have ever had. They still owe me £400 worth of time of work due to incompetence on their behalf, and that's just one fraction of the hell I went through with them. Besides they could never get the damn cable to be stable anyway. I'd rather live with vastly inferior Sky than let Virgin into my home :mad:.

    But aside from that, good luck to those who manage to get it. I just hope your experience isn't as bad as mine from these jokers.

    As for cable roll out. Forget it. Cable is and will always be limited to larger towns and cities. If you don't live in civilisation it will never happen. It's far more likely you'll get BT fibre to cabinet which could provide a high speed broadband and TV service to the home, but that will of course be supplied by BT.
     
  2. mikerr

    mikerr TiVoCentral.co.uk

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    Jun 2, 2005
    Lancashire, UK
    In general the NTL areas seemed to have far worse reputation than the Telewest areas.
    Personally (in an ex-telewest area) I've not had any real trouble with broadband or tv for the past 10 years...
     
  3. Davyburns

    Davyburns New Member

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    Jan 7, 2004
    North East...
    Me Either
     
  4. JudyB

    JudyB New Member

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    Jan 25, 2006
    I agree. We live in an Oxfordshire village for which there were "plans" for cable to be laid a few years back (by a company called ComTel). They spent a while looking at the options but concluded that they would only be able to easily cable the main road through the village because pretty well all of the side roads (including ours) are private roads. Given the time and cost implications of negotiating with everyone who owned part of each road they gave up completely.

    At the time they might have got the custom or those looking for broadband, but we have had ADSL since 2003 so my guess is that the costs will still outweigh any potential benefits of cabling up the area.
     
  5. browellm

    browellm New Member

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    Oct 21, 2003

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    I'm amazed I can have 50mb cable where I live. The town has a population of 8-9000, and it's a about 12 miles from Nottingham.
     
  6. iankb

    iankb New Member

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    Oct 9, 2000
    Reading, UK
    It probably means a director of the cable firm lives there, or a city councillor responsible for allowing them to dig up the roads. It wouldn't be the first time that such as influenced a commercial decision.

    Or, of course, your village might just lie on the path to a larger population cluster.
     
  7. Pete77

    Pete77 New Member

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    Aug 1, 2006
    Not Far...
    I thought that there had been rather a lot of excitement and quite a few positive comments here when this forum had practically died on its feet in terms of any meaningful discussion in the last 6 months before this announcement came along. But as UK Tivo S1 owners tend to be a more affluent and intelligent kind of a customer basethis means that many of them live in non Virgin Cable areas (we all know its far cheaper to cable up a modern rabbit hutch developer built estate than houses in a rural English village) and hence rather a disproportionately large number of UK Tivo S1 owners (compared to the population at large) do not have access to Virgin Cable. And Virgin's ADSL service in these non Virgin cable areas has not exactly established a good reputation as either a high quality or reliable service. Indeed it seems to have gone out of its way to be identified as being cheap and nasty.

    So this would imply some kind of deal with BT Wholesale to access their Wholesale Broadband Connect equipped exchange network as most homes living on these exchanges should get a fast enough broadband service to cope with providing IPTV?

    Still no help of course to the 10% of people like myself living on non LLU phone exchanges in countryside villages that BT also seems to have no plans to enable for Wholesale Broadband Connect but quite good news for many people living on currently or soon to be BT WBC enabled exchanges who do not currently have access to the Virgin Media cable network.

    Lack of unversal UK availability has always been a huge stimbling block image wise for cable tv and I am surprised that Virgin have taken this long to get around to more actively addressing that particular issue.
     
  8. Dec 1, 2009 #128 of 142
    Sneals2000

    Sneals2000 New Member

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    Aug 25, 2002
    Maidenhead, UK
    IPTV is interesting - but AFAIK it has never really competed with DVB-C/T/S for picture quality has it?

    To deliver a decent single stream of H264 HD and AC3 audio you really need around 9Mbs continuous streaming. Some ADSL connections can now deliver this (I'm on around 17Mbs here - but I can almost see the exchange from my bedroom window!) - but if you have a multi-room system and VOD streaming via IPTV over ADSL you'd need to deliver a LOT more than 9Mbs. Say three TVs are watching different HD channels or VOD streams - if they are to be any good then you're already in the 30Mbs range. That isn't feasible for ADSL is it?

    If you try and deliver a service like that over ADSL - you're going to have to drop the picture quality significantly, or be SD only.

    If you can deliver 50Mbs data to a house - then things get easier I guess.

    (And if you analyse how much data is being sent over a full-capacity DVB-C feed it gets mind boggling! Freeview will be delivering 160Mbs of broadcast data when Freeview HD launches - 24x5 + 1x40 - and they only use 6 8MHz RF channels and can't use as efficient encoding as cable)
     
  9. Dec 1, 2009 #129 of 142
    wonderboy

    wonderboy New Member

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    May 27, 2003
    Angus,...
    I haven't been on here for a while since my main TV now uses SKY-HD, but this is great, great news. I still use a Tivo in the kitchen on Freeview.

    If we can get a new box that could work with SKY that would be ideal, but I'd settle for one that did freeview at present.

    I live in the middle of nowhere so there is bu**er all chance of ever getting cable or even any decent broadband (currently getting 5Mb Down ADSL which is more than I thought would happen).

    If the new hardware can be used outwith the cable network then this is surely a step forward! Any change Virgin will offer a satelite service? What is their HD line-up like?

    :):up:
     
  10. Dec 1, 2009 #130 of 142
    cwaring

    cwaring VM Tivo User

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    Feb 11, 2002
    Knaresboroug...
    Pftt!! Good job I wasn't eating/drinking when I read that :p

    Depending on what you like it's not bad. Not as many as Sky/Satellite though.
    http://allyours.virginmedia.com/html/tv/hdtv.html
     
  11. Dec 1, 2009 #131 of 142
    Moe UK

    Moe UK New Member

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    Nov 26, 2009
    West London
    They claim that by August they will have most of the non Sky branded HD channels, this is when they have their annual investors meeting, this year days before the meeting they launched 4 HD channels with a further two which launched shortly afterwards bring it to a grand total of 8.

    By the way, when Virgin talk of IPTV they do not mean TV over a internet connection but changing the way they deliver TV over their network, currently Cisco are deploy new equipment in their headends so that VM can employ multicast switching like some of the American Cable cos. Currently each headend broadcast every channel to every box regardless if someone is watching it or not. What mutlicasting will do is only broadcast the channels that people are watching which should, in theory, massivly reduce the amount of bandwith they use so they can have more HD, VOD and allocate more frequencies to broadband. They are already test 150MB connections in kent.
     
  12. Dec 1, 2009 #132 of 142
    steford

    steford New Member

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    Oct 9, 2002
    I'd be reluctant to switch back to cable as an ex-Videotron, ex C&W, ex NTL user. When I switched over to Sky not that long ago they still hadn't updated the network to fibre here so couldn't do broadband/interactive etc despite living in the capital city of the UK. Virgin Mobile CS seemed to be fine when I was with them and it couldn't be any worse than NTL - my service crashed 2 years on the trot at the weekend the day I went on holiday - and their CS was closed at the weekend so no Tivo'd progs on my return there.

    The thought of HD, Tivo, BBC iPlayer and interactive services in the 1 box is very attractive though.
     
  13. Dec 2, 2009 #133 of 142
    deshepherd

    deshepherd New Member

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    Nov 30, 2000
    Bristol, UK
    ... so lets hope you don't try to change channel to something obscure and get a "this channel is not available at the moment, please try later" message ... this seems to happen fairly often on the limited times I used their VoD service and from what I've read this is down to lack of capacity.
     
  14. cwaring

    cwaring VM Tivo User

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    Feb 11, 2002
    Knaresboroug...
    I can't remember which thread it was, but someone was asking if I could find a list of the areas in which VM operate. Well, here you go!

    http://www.virginmediainfo.co.uk/images/VM_Cabled_Areas_s.jpg

    I have been asked to emphasis that this is a map of the cabled area only and not the VM "national" areas that use ADSL.

    Also, that you can use the postcode checker available on VM's own site - http://allyours.virginmedia.com/ - to check if you can get VM's cable services in your area.
     
  15. DeadKenny

    DeadKenny New Member

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    Nov 9, 2002
    Woking, UK
    Ah, the notorious postcode checker that insists you cannot get cable when in fact you have their cable hooked up to the house, or all your neighbours have cable. Their CS database is even worse. You can order cable, and then they contact saying you can't have it, end of story, even though you plainly can.

    :D

    They are such muppets they don't even want to take your money when you throw it at them.
     
  16. cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    Well yeah, there is that! Sorry. I did mean to mention it.

    If you are having such problems you could always email

    cablemystreet AT virginmedia DOT co DOT uk

    and they should be able to help.;
     
  17. randap

    randap Only a TiVo will do.

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    Jan 21, 2003
    Nottingham
    I think this is good news. To save money (BT are expensive) I've switched to Sky Broadband and Talk - this means I save £20 per month and after the 12mth min term, I can switch to Virgin and get a new TiVo - I'll then use my exisiting S1 with the Sky box and Freesat. Life's good!!

    Oh, and our first baby is due in 6 weeks - might call it TiVo.....(or probably not).
     
  18. Jan 1, 2010 #138 of 142
    warrenrb

    warrenrb Quiet Member

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    Jul 20, 2002
    Belfast
    All right... it's 2010. Where's my Virgin Tivo already? ;)
     
  19. mikerr

    mikerr TiVoCentral.co.uk

    2,599
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    Jun 2, 2005
    Lancashire, UK
  20. Pete77

    Pete77 New Member

    7,968
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    Aug 1, 2006
    Not Far...
    Is he originally from Australia or New Zealand? From the accent I think he's Australian but I often get confused between the two.

    Either way it seems to offer some explanation for Virgin's belated conversion to the adoption of the Tivo user interface.:up:
     

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