Advertisements Long-time TiVo subscriber here -- over 14.5 years since I got my first one, a Series 1. I just bought a Bolt+ with the intention of changing the service number on my plan for my trusty, but obsolete, OLED S3. I researched ahead of time and found this: The last row says if my plan is not listed (it isn't), I can transfer to ANY TiVo DVR. So when I tried that (the option is available in my account information), it failed. I then called TiVo and tried to get them to do it. They won't, even after escalation to a supervisor. According to them, a Bolt+ requires a new $14.99 plan. I find this incredibly frustrating given the following: - Feeling misled as the transfer my service page clearly states I should be able to transfer (and I have transferred service in the past) - I've been a faithful customer for 14+ years - My lifetime Series 1 was deactivated without compensation because I hadn't plugged it in Jan-June - My Series 3 OLED needs replacing due to MPEG4 transition (not TiVo's fault, I know) - Flakey guide data as of late - Just paid $500 for a Bolt+ The TiVo rep was very nice but was unable to help beyond telling me "I can't do that." If I'd known I would be forced to a new, more expensive plan I wouldn't have bothered. At this point I'm disenfranchised enough to consider canceling my existing units and returning the Bolt+. TiVo sure doesn't seem to value their long time customers.