Almost easy Tivo HD install (Almost)

Try a reboot? I lost all encrypted channels on one card once, until I rebooted.

I'm lucky; Verizon (as of the one time I called them about it) wouldn't insist on a tech visit just to get the numbers straightened out. They'd also probably be able to correct your second problem over the phone; I don't know if Comcast would, but it's worth calling them if a reboot doesn't do it.

Just bear in mind that, if you return the Tivo and get a Comcast DVR, you'll be rewarding the very people who made this difficult for you (and quite intentionally -- they don't want CableCard to succeed).

 

I picked up my tivo hd tonight, I will do whatever it takes to dump this comcrap dvr.

 

They only use one or the other, SA and Motorola use different encryption schemes.

 

I think that statement is worth repeating. I was having some tiling issues on my pair of S3 units, plus a cablecard TV (with no TiVo connected), maybe a month ago. I think once Comcast realized that I did not mind them spending countless support resources, a few truck rolls with multiple days of man-hours diagnosing a "problem", that things finally cleared up.

The last thing I told them, before things "magically" got better was that if this did not get resolved before my next bill, I would be cancelling TV services with them. I told them that I had an OTA antenna for local HD, and I could download a fair amount of cable content from Amazon Unbox. And I was dead serious.

Since then I have had no tiling issues at all. And I have added a TiVo HD with none of the problems being discussed here. If problems ever come back, I'm still prepared to cancel.

The thing we should all remember is that WE ARE THE CONSUMER. And as such, sometimes we have to be prepared to act like a consumer, even when dealing with the cable company. How odd that as paying customers we would allow them to dictate the quality of our experience.

 

I didn't have any encrypted channels at first either. They plugged in the cards, they were recognized, and the installer only tested with the unencrypted channels. I had to call later once I figured it out and they sent "hits" to both cards and they started working immediately.

 

Here, here! Well said...couldn't agree more!

 

Thanks Rich,

I know I'm just one voice, but I did not let DTV control my TiVo experience, and I'm not about to let cable attempt to do so. Both DTV and cable might not understand or care why I want TiVo to manage my TV experience, but they do understand churn. And with HD via OTA, and more and more content available through Unbox, I find the alternative (no cable or sat) plausible. I'd miss live sports via ESPN, but that's hardly enough leverage for me to allow them to have their way.

Cable can either support my CableLabs approved devices, and get my $60-70+ per month for TV services. Or they can get nothing from me.

 

That's good to hear.

For obvious reasons, I think Comcast is the most willing to accept TiVo into their customer base. Probably Cox next. From what I have read, TimeWarner seems reluctant in certain regions, and Cablevision sounds like a bunch of jerks. Probably makes sense about Cablevision since they were the ones trying to do the DVR end-around with their Network DVR. They've got to be still smarting over that one.