We just recently bought a new house and moved. Since we have Verizon FIOS, that required a call to Verizon (duh) and then a request for new service. Fiber was run and a truck roll scheduled. I have a TiVo Premier and a TiVo HD. Some thoughts: 1) DEAR TIVO: FORCING THE PREMIER TO NOT SHOW CONTENT UNLESS YOU HAVE AN INTERNET CONNECTION IS ONE OF THE STUPIDEST THINGS YOU HAVE EVER DESIGNED. When we moved houses, prior to our connection being moved, I was comforted that we'd have saved shows to watch until we got cable restored. So imagine my horror when my Tivo Premier said: "Hey, no Internet connection! NO MENUS FOR YOU!" I was unaware of this 'feature' of the premier. Luckily, some googling while on hold at this very location revealed how to switch to the SD menus, which magically restored all my content. If that's a bug, it should be fixed. If it's meant as content-protection, to what end? I mean, if I didn't have the HD menus enabled, it wouldn't have done anything. 2) Tivo got us through the cable drought handily, thankyouverymuch. I still luvs my TiVos. 3) I really wish that Netflix or TiVo or both would improve the Netflix app on the TiVo. It's the weakest implementation on any device I own and that's unfortunate, since it's the device I'd most prefer to use it on. If it could just match my Sony BD player (which was upgraded by firmware earlier this year) or the Wii, I'd be happy. I don't even need all the features, just something more than the interface released when it was the first device to get it. 4) The FIOS installer clearly knew his way around TiVos. He reactivated the smart cards AND got me an 'M' card for my TiVO HD, replacing the two S cards that I've been using. I have to admit, my two FIOS installs were both better than my last Comcast install by a country mile. No big rants, here, btw. I still dig my TiVos big time and my opinion of their support is generally pretty good. Just mentioning how it went.