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Ads after upgrading software?

Discussion in 'TiVo Bolt DVR/Streamer' started by JZ1276, Jan 11, 2021.

  1. Jan 11, 2021 #1 of 5
    JZ1276

    JZ1276 Member

    126
    2
    Aug 20, 2008

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    Recently I was "forced" to update the software on my Bolt because I purchased a Mini & sure you guys know you can't take advantage of using the voice command feature with the old software. Anyway, now there's an ad before I watch any recorded content. Please tell me there's a way to disable this. Thanks.
     
  2. Jan 11, 2021 #2 of 5
    pfiagra

    pfiagra Well-Known Member

    919
    313
    Oct 13, 2014
    Call, chat, or email TiVo and tell them you want them to remove preroll ads from your Bolt and Mini. Provide them with the TSNs. They shouldn't give you any pushback, but if they do, just say it causes a problem (e.g., it causes your DVR to restart, or your network to crash, or that it goes to a black screen) and that you want it removed. Should be gone within a day or two later.
     
  3. Jan 11, 2021 #3 of 5
    JZ1276

    JZ1276 Member

    126
    2
    Aug 20, 2008
    Thank you. Even without the ads, I hate the new software.
     
  4. Jan 12, 2021 #4 of 5
    dianebrat

    dianebrat wait.. I did what? TCF Club

    13,392
    2,501
    Jul 6, 2002
    boston'ish
    Many of us made the decision that the voice option requiring TE4 wasn't worth it, I use my newer mini-Vox without voice for that reason.
     
  5. Jan 12, 2021 #5 of 5
    KevTech

    KevTech Active Member

    471
    239
    Apr 15, 2014
    Seattle

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    So roll back to TE3.
     

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