accidentally told DTV that I don't have landline phone, now my acct is suspended :(

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by Leila, May 19, 2006.

  1. tbeckner

    tbeckner TiVo Fan

    Oct 26, 2001
    Bend, OR, USA


    Have you actually checked the size of TIVOAPP in the TVBIN directory? It's 17.2MB on all five of my machines and that is it's pre-patched normal size in version 6.2 and TIVOAPP is dated 2/24/2005 at 12:00AM, like most of the supporting files in the TVBIN directory.
  2. Phantom Gremlin

    Phantom Gremlin Active Member

    Jun 20, 2002
    Maybe someone who keeps up with this more than I do can comment further, but here is a possibility ...

    Various TiVos (not sure about yours) can decide that certain system files have become corrupted on disk. These TiVos can then make a phone call and download repaired versions of those files. Maybe something like that is happening to you.
  3. Giorgio

    Giorgio New Member

    Aug 4, 2003

    Talked to a senior CSR today..
    Told her Tivo would not dial in..
    She said are u getting programming okay? I said yes..she said do u want tech support.. I said no..she said don't worry about it!!
    I don't know who u guys are talking too this is the conversation u should have also..
    Good Luck
  4. satmaster

    satmaster Member

    Sep 11, 2004
    Thats now what I have seen when I installed them. They download for 1 hr and when the reboot they install the software.

    However you are all forgetting that Tivo monitors what we watch and sells this data. So the Tivo system requires a phone line to report what we are watching and which season passes we are using.

    This is all part of the Tivo agrement and is required to keep your subscription.
  5. AbMagFab

    AbMagFab What happened, TiVo?

    Feb 5, 2001


    No it's not required, not for DirecTV Tivo's.
  6. Guindalf

    Guindalf Now with added dalf

    Jun 13, 2001
    As AB said, not for D* boxes. The agreement is with DirecTV, NOT TiVo. As I keep reminding people, the HR10 is NOT a TiVo. It's a D* receiver/DVR with TiVo service and, as such, is sold and maintained by D*.
  7. rminsk

    rminsk TiVoted TiVo User

    Jun 4, 2002
    Marina del...
    Anonymous viewing data can be opted out of. Opting out is from the same service agreement.
  8. Giorgio

    Giorgio New Member

    Aug 4, 2003
    Thank The Tivo "Gods" for that

    So I hope now this will just go
  9. SnakeEyes

    SnakeEyes Active Member

    Dec 26, 2000
    I just hooked up my brothers DTivo last week, bought it from a friend that had it in a closet for quite a while. Installer repeatedly told me I need a landline. I said we don't have one and are not getting one, welcome to 2006. Told the CSR that as well and that we would cancel our new sub if we couldn't use a TiVo and that their generic DVR would not do.

    I also told her the non-DVR HD D* receiver was hooked up two weeks before with no phone line either. She said she'd have to turn off remote PPV ordering and that after a month a nag screen on the TiVo would show up once a day. I told her I was aware of that. The tech installed it and that was that. Because it had already been setup once I didn't have to go through guided setup while he was there.

    I did have to run the box to my box place and hook it up to a phone line to get the 6.2 upgrade (was on 3.x). Decided while I was there to go ahead and reset the box. Took it back to my brother's place and it's working now.
  10. Gene Jockey

    Gene Jockey New Member

    Jan 17, 2005
    Neither of my two hacked DTivos, nor my plain old receiver in the garage, have been hooked up to a phone line in years. I got every game in the NHL Centre Ice package this year just fine.
  11. dthreet

    dthreet Member

    Jan 17, 2006
    Chicago, IL
    you dont need a phonline but you have to make a call the first time to download account status
  12. dssdbs

    dssdbs dss of dbs

    May 18, 2001
    South Texas
    DirecTV's Customer Agreement can be read here:

    and for download in pdf form here:

    Notice it says "we may". But, with DirecTV focusing on "High Value" customers, they seem to be enforcing their rules more now.

    I would think if you have just 1 receiver and aren't subscribing to any sports packages/locals that require proof of your physical location, then you could probably talk your way out of it.

    I've always had all 4 of my DirecTiVo's connected to a land-based phone line, and always will.
  13. tbeckner

    tbeckner TiVo Fan

    Oct 26, 2001
    Bend, OR, USA
    All I did was post the OFFICAL INFORMATION as listed on the DirecTV web site; it’s up to DirecTV if DirecTV actually ENFORCES IT!

    It appears that DirecTV does not always enforce it, because for almost a year three of my DirecTiVos haven’t been connected and the other two brand new units haven’t been connected for months. Of course all of them have been hacked so none of them need to be connected.

    But then again, I DO NOT order PayPerViews and haven’t for at least the last four years (blame that on NETFLIX) and I grew tired of NFLST many years ago mainly because I -- Self Edited --.

    I do have to say that I am really enjoying the ONE HOUR buffer hack I installed this week, it works great and only costs an hour of the total recording time.
  14. dthreet

    dthreet Member

    Jan 17, 2006
    Chicago, IL
    DirecTV wants you to keep the phone line in so they can discover pirates. but you can hack your replacement or take it to a friends and make the first daily call to download the account status. Then your all good till clear and del.
  15. Devil_Reaper

    Devil_Reaper New Member

    May 31, 2006
    most likely you got a hard ass agent, if your just activating a replacement ird that you were sent ask to speak to the technical dept. But I would just call back and just say that you just got a phone line hooked up and they will reactivate it for you.
  16. Leila

    Leila New Member

    Apr 28, 2006
    problem solved...

    hooked it up to neighbor's phone line and everything is fine now.....
  17. purple6816

    purple6816 New Member

    May 27, 2003

    Call back and tell them it was your evil twin that called in before and he made a mistake. :)
  18. rborden

    rborden New Member

    Dec 31, 2004

    As of 10/01/06 they are going to start inforcing this rule on employee accounts. If there is no phoneline our accounts will be shut off completly, I do not know if reg. accounts are next
  19. mr.unnatural

    mr.unnatural Well-Known Member

    Feb 2, 2006
    After reading through this thread I've come to the conclusion that no one has provided a definitive resolution to the sat vs. phone upgrade controversy. Here are the facts:

    When a software update is initially released, it is transmitted via the satellites to all DTivos connected to a dish. This has been occurring since the release of version 3.x for S2 DTivos. The software resides in MFS until such time as the DTivo phones home to receive the initialization command. After making the regularly scheduled call, the DTivo queues an automatic reboot to occur around 2AM and the software update is installed at that time.

    The software updates are only distributed via satellite for a short period of time (on the order of 2 or 3 months, IIRC) and then they stop transmitting it. If you connect a DTivo after the update has been distributed then the only way you'll receive it is to let the DTivo phone home and download it via the phone connection.

    The result being that software updates are distributed via the satellites AND via phone connection. It all depends on whether or not the DTivo was connected at the time the update was initially distributed as to how it actually received it.
  20. drew2k

    drew2k Drew != Drawn

    Jun 9, 2003
    Long Island, NY
    I don't think it's much of a "controversy", but you summed it up perfectly.

    If you don't receive the upgrade slices during the upgrade rollout window via the satellite download, which then requires phone line authorization to reboot and install the upgrade, the only way to get the upgrade after the rollout window is to receive the upgrade slices during phone call downloads, which then tells the receiver to reboot and install the upgrade.

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