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A/V Dropouts & pixelation with certain channels

Discussion in 'TiVo Help Center' started by JZ1276, Jul 10, 2017.

  1. JZ1276

    JZ1276 Member

    104
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    Aug 20, 2008
    Cable provider is Fios & I am using a Roamio. On certain (but not all) channels, I am receiving audio/video drop outs & pixelation. The signal strength for these channels is in the high 80's (last time I checked 87) so I don't know what the issue can be. Anyone have any ideas? Thanks.
     
  2. krkaufman

    krkaufman TiVo shepherd

    7,314
    478
    Nov 25, 2003
  3. JZ1276

    JZ1276 Member

    104
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    Aug 20, 2008
    It is acting as though the signal strength is poor. not just audio dropouts but very bad pixelatian also. Also like I said, is it not all channels (AMC is worst).
     
  4. Buster

    Buster Member

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    Jul 17, 2002
    I'm having the same problem. I have a couple of channels that are basically unwatchable because of the extreme pixelation and accompanying audio dropouts. Signal strength is ok. I'm on Charter and they've said they have no idea what it is, because the signal strength is fine. They are pointing the finger at the TiVo as being the source of the problem.
     
  5. timstack8969

    timstack8969 Member

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    May 14, 2004
    Also been seeing this problem with extreme pixilation and accompanying audio dropouts using Tivo Bolt+ with Comcast of Garden State, NJ. Signals are good. Noticed it happens when going to/from a MPEG4 channel like TCM (Ch 890) when pressing number keys on Tivo remote.
     
  6. Buster

    Buster Member

    100
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    Jul 17, 2002
    I should add that I have 2 TiVos - one series 3 TiVo HD and one Bolt, and this is happening on both of them.
     
  7. Nickipedia

    Nickipedia Nick of Time

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    Jul 18, 2015
    This has been a problem on Charter here for quite a while, and it comes and goes in severity. My hypothesis is it lies somewhere in a feed from an upstream super headend/satellite. It only seems to be non local channels. Many times when the signal breaks down i can browse the other channels and they're just as bad. Once I tune to a local station the problems resolve. They return once I go back to a cable channel. Since it doesn't happen in any specific pattern here, it's hard to get Charter to chase it down. FWIW :D
     
  8. Sparky1234

    Sparky1234 Member

    213
    7
    May 8, 2006
    Same here with a new Bolt+.
     
  9. JZ1276

    JZ1276 Member

    104
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    Aug 20, 2008
    I connected a 6db attenuator & so far it seems to be fixed. I guess signal strength of high 80's is 'too hot'.
     
  10. homersby

    homersby Member

    38
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    Dec 10, 2015
    Yep. I get that too with Fios in the Baltimore area on my Bolt. Annoying but tolerable and it seems to come and go. Sometimes I think it is fixed for good and then it comes back again. Haven't checked my signal but it has been this way for a long time.
     
  11. JZ1276

    JZ1276 Member

    104
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    Aug 20, 2008
    Spoke to soon,was even worse than before. Revoved the attentuator,.
     

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