A thread not about swapping an HR10 for HR20

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by fjwagner, Aug 6, 2007.

  1. fjwagner

    fjwagner New Member

    244
    0
    Jan 22, 2006
    Houston, Tx
    I had an appointment Saturday morning between 6 and 8 AM to have a 5 LNB dish installed. No one ever showed and I started calling right after 8 AM. I never got an answer about where they were, why they were not there or when they would be coming. Bottom line, they did not show up. After some nice complaining and multiple phone calls, I was offered a $10 per month bill reduction and a $100 instant credit for my inconvenience which it was. I had many other plans that day and spending at least an hour and a half on the phone, the credits were warranted. Nevertheless, trying again on Friday morning.

    PS: I did swap out my HR10 for an HR20. edit ( kept the HR10 for future use)
     
  2. Sir_winealot

    Sir_winealot Seenyer Member

    2,082
    0
    Nov 18, 2000
    Why didn't you just keep your HR10 as well?
     
  3. fjwagner

    fjwagner New Member

    244
    0
    Jan 22, 2006
    Houston, Tx
    I did since I own it. I plan to put it back in service when we buy another HDTV one of these days. By swap, just meant I swapped it out on our HDTV. I did not return it.
     

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