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Discussion in 'TiVo Coffee House - TiVo Discussion' started by jkovach, Nov 20, 2016.
Try discovering something new to watch using your Tivo.
Including search for streamed shows, like the freaking Grand Tour. Only the most popular streamed show right now on Prime, and Tivo can't figure out how to fix the damn search to get it with a 1P.
REALLY not understanding why crappy guide data from Rovi broke 1Ps and search for streamed shows, or why whatever DB changes they had to make did it.
But Tivo doesn't, and I think one of these a day is a great way to make them understand. You can ignore them, just like Tivo does.
Since the Rovi fiasco, I won't recommend Tivo!! I am so tired of having to delete repeats that tivo says are new.... Just when I get the guide data correct..... They change Call letters... I then get the "to be announced" cr@p.
Rovi killed the DVR star
I can definitely say I'd be buying one of the Thanksgiving Sale renewed Roamio OTAs and a TiVo Mini for my brother if it weren't for the Rovi data issues. I can't trust that the experience wouldn't be painful for him and his wife, and am not convinced that the situation will improve in the near-term.
When I saw the sale, I thought to myself, great, I'll replace my wife's xl4 so she can have skip mode and better streaming performance. Then I remembered my ongoing issues with the guide and killed the thought.
That is an excellent logic IF TiVo did indeed monitor those forums. But we don't know this. I have seen them in the past monitoring "Help" threads, but not sure if still do it.
I for one do my best outside these forums and directly with TiVo. For example, the surveys that I get. I use every opportunity to mention Rovi guide issues and problems, as I know they get the results of those surveys back.
If she's already using a TiVo then she's use to the guide issues already. At least the Bolt would alleviate most of the frustrations of using a Premiere unit.
Because I'm a patient person, and was willing to give them time to work out the bugs. After some of the initial issues got fixed, things are getting markedly worse now. I'm having to reschedule missed recordings. I'm seeing recordings mis-categorized. I'm finding the search functionality is frequently unable to find things. I'm having to manually prune the To Do List for duplicates. I'm frequently getting spinning blue circles. The guide is getting worse, and I feel a fresh topic was deserved. If TiVo / Rovi doesn't acknowledge the issues and indicate that we matter enough to fix the problems, then, after 17yrs and numerous TiVos, I'm leaving.
Admittedly, I posted the original message and started the new topic because I was frustrated and venting after having some shows not record despite them being on the To Do List the prior day. Getting fed up with it all, ok?
A few years ago I was part of a small software group that was developing a program to control and adjust a complex technical system. The task was just too difficult for the resources and time we had, and management was not the most adept at effective organization of our efforts. We struggled along for a couple of years, gradually becoming aware it was a losing battle, and finally the project was canceled and all of us lost our jobs. I get a familiar feeling about the Rovi guide data transition -- i.e., they bit off more than they can chew -- although I hope I'm wrong. It can be very difficult to assess the resources needed for a complex software project and I suspect TiVo underestimated this one.
When I used to reboot my Cox boxes the first thing I saw was "powered by Rovi". So...how bad can things be. I watch tv daily and check the guide daily. I understand if you have 80 season passes and expect zero issues why you may be upset but I value my entertainment and take an active part in making sure I get it.
My experience has been similar to yours so I guess we've been lucky on the shows we record (Network channels, Food Network, BBCA, Velocity, Disney, Cartoon Network, AMC). No sports which has been a big one for people. I did get 4 extra recordings of Chassic Classic Cars this week as 1 episode has no description (which I'm reporting).
Also, there was a rather controversial general election this month you might have missed.
In all seriousness, the vacuous, fawning program descriptions, along with the unreliability of the new guide data, constitute a significant downgrade in the TiVo experience for me.
Perhaps not the opinion being solicited here, but I haven't notice much, if any, issue, from the transition to new guide data. And this is a true "blind" opinion: I haven't visited this site recently and wasn't aware that a transition had taken place. This is for significant, daily OTA use in a large urban area with many OTA channels.
One thing I had noticed is a number of generic descriptions for daily talk shows ("a talk show in which guests are interviewed"), but I don't know the prevalence of that now compared to before (in which such descriptions also appeared, on occasion). Simply another voice in the wind.