A DVR is only as good as...

Discussion in 'TiVo Coffee House - TiVo Discussion' started by jkovach, Nov 20, 2016.

  1. jkovach

    jkovach TiVoing since 1999!

    Feb 17, 2000
    Gilbert, AZ USA


    A DVR is only as good as its guide data.

    ROVI guide data sucks. Stinks, like garbage. Is frequently wrong. Can't accurately identify repeats. Sometimes can't even identify new episodes. Sometimes can't even give a description of a program or episode. Sometimes classifies one hour documentaries as MOVIES. And I'm just scratching the surface on this topic.

    EXTREMELY disappointed in what I've seen so far since the changeover to ROVI guide data.
  2. thyname

    thyname Well-Known Member

    Dec 26, 2010
    N. Virginia
    What is the point of creating a brand new thread to state the obvious?

    This has been beaten to death a thousand of times in hundreds of threads. We know.
    jwort93 likes this.
  3. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    Apr 17, 2000
    Our only hope is that TiVo can force them to make it better. I just hope that happens sooner rather then later becuase the bad data is getting annoying, even for a long ng time user like me who has been in betas that have completely broken everything.
  4. eric102

    eric102 Member

    Oct 31, 2012
    Totally agree with the OP, didn't renew my Bolt subscription because of the guide mess and if my Roamios weren't lifetime I would let them expire also.
  5. rainwater

    rainwater Active Member

    Sep 21, 2004


    Unfortunately, after making some initial fixes, it doesn't seem TiVo has been able to do anything about the quality. In fact, I see things TiVo/Rovi fixed early on reverting back to being wrong again. I think it is about time to accept the data is just going to continue to be terrible. The fact that TiVo isn't assuring customers they are working to improve the data pretty much tells us all we need to know about future quality.

    Personally, I am switching to Directv or a streaming service next year most likely. I've been with TiVo since almost the beginning of the company but TV is moving in a different direction and TiVo can't even get the basic things correct like guide data.
  6. jth tv

    jth tv Well-Known Member

    Nov 15, 2014
    For me, Roamio Basic in Los Angeles using an Antenna the transition has not been that bad. The guide is Not as good as it has been, but Everything I wanted recorded has been.

    TiVo is saving me $60-85 per month compared to cabletv, feels good.
  7. tomhorsley

    tomhorsley Well-Known Member

    Jul 22, 2010
    I still think TiVo should go ahead and support a "social media" guide data mechanism. People could "tweet" corrections to the RoVi data, others could "like" the corrections if they agree with them, and any TiVo user could optionally enable the augmented social media guide data and specify how many likes they need in order to trust the contributors. Contributors who correct the most RoVi data each month would be in line for prizes :).
  8. mr.unnatural

    mr.unnatural Well-Known Member

    Feb 2, 2006
    At the risk of being flamed for even broaching the subject, the switch to Rovi by Microsoft caused me a lot of heartache with my WMC PC initially. I started using a program called EPG123 that allows me to import guide data from Schedules Direct into WMC. Schedules Direct gets the guide data from Tribune Media/Zap2it so I get to enjoy the same quality guide data that Tivo users previously enjoyed. I won't rehash the pros and cons of WMC vs. Tivo because that's been done to death and I have no desire to reopen that wound. I pay an annual fee of $25 to Schedules Direct and I can use the data on every HTPC in my home. I get data for both FIOS and all local OTA channels integrated into the same guide.
  9. rainwater

    rainwater Active Member

    Sep 21, 2004
    TiVo doesn't even have a mechanism in place to push out guide updates in a timely manner (like for last minute updates). So, I don't see how a community managed guide would help in any way. Plus, TiVo is in the guide business now. They certainly can't use non-TiVo/Rovi guide data on their own products.
  10. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    Apr 17, 2000
    This is the real issue. We're stuck with Rovi data, for better or worse, because of the merger. Our only hope is that TiVo's influence over the company can improve the data over time. Not sure how likely that is, but it's really the only straw we have left to hold on to.
  11. mdavej

    mdavej Well-Known Member

    Aug 13, 2015
    Sorry to be a downer, but the problem is Rovi bought Tivo, not the other way around. Rovi management has never had any interest in providing quality data. I have no reason to believe they'll start now. I hope I'm wrong, but including the WMC fiasco, they've already had more than a year to clean up their act, yet haven't done a damn thing. Our expectation that Tivo users would put more pressure on them hasn't panned out. Quality just isn't in their DNA. This half-baked database is the new normal I'm afraid.
  12. mrizzo80

    mrizzo80 Well-Known Member

    Apr 16, 2012
    I called in yesterday to ask for an ETA on all the OTT seasons that have been missing since the Rovi cutover. They wouldn't provide an ETA but acknowledged it's been escalated.

    Hopefully they aren't just restoring the data integration, but they are also building a real-time integration (i.e. no more 3 day wait for a new OTT season to popup in 1P.)
  13. Series3Sub

    Series3Sub Well-Known Member

    Mar 14, 2010
    The OTA data seems fairly accurate, but I think the really big problems are for those with cable TV service.
  14. Series3Sub

    Series3Sub Well-Known Member

    Mar 14, 2010
    Could this be Rovi's/TiVo's way of "clearing the room"? People become disgusted and leave TiVo so that when Rovi does pull the plug on RETAIL TiVo's, it won't seem as bad or not really missed that much?

    It's as if Rovi, now TiVo managemnt, does not have the long term (they know they are losing subscribers because of this) as its concern, just getting with little effort and cost on the EPG for the long term, but instead just keeps things afloat until that day comes when the bell tolls for TiVo reatail DVR's.
    Last edited: Nov 22, 2016
  15. HerronScott

    HerronScott Well-Known Member

    Jan 1, 2002
    Staunton, VA
    The MSO TiVo's use the same guide data don't they so this doesn't really make sense unless they want to lose the MSO customers as well.

  16. dianebrat

    dianebrat wait.. I did what? TCF Club

    Jul 6, 2002
    I have 2 Roamios and a Premiere and have yet to have a missed recording or any other guide data issues after the move, the first week or so was rough, but in general no difference to me other than the quality of the synopsis having gone downhill, but it's not the end of the world in my experience.
  17. mlsnyc

    mlsnyc Well-Known Member TCF Club

    Dec 2, 2009
    I don't know if this is what you're talking about, but I'm not a fan of the description for a show or movie saying it's "based on the great [insert genre here] novel" or "a heartfelt comedy-drama" or similar. But in the grand scheme of (TiVo) things, it's really nothing. As long as the program data is correct and I know what's on when, I'm fine. Which has been the case for me since the switch (FiOS in NYC).
  18. Rugged Ron

    Rugged Ron Member

    Jul 5, 2011
    For many years I have recommended Tivo to family and friends, with some making the move. Sadly, today I can no longer recommend Tivo to even my enemies! The guide data is so messed up, I may, unfortunately, move on to something else myself. If they don't get this fixed, and soon, it likely will be the final nail in Tivo's coffin. This is unfortunate, since Tivo has been the premiere DVR (since I had to give up my ReplayTV) for a long time. Also, lifetime cost is now out of reach for most potential users. Why pay that much money for garbage guide data? This has got to be really bad for business. RIP Tivo. It's been a good ride.
    Last edited: Nov 22, 2016
    solstice likes this.
  19. Joe3

    Joe3 Active Member

    Dec 12, 2006
    Boston MA
    What really cracks me up is that (TiVo) spent much $$ on discovery tech, and Rovi drop's the ball on the simple, basic, and obvious cost effective discovery tool, the synopsis!

    It's like buying a Tesla, and finding the new owners of the company feel that wheels are optional, and who is going to notice or complain about the wheels. No big deal, and who will really make a fuss in this day and age if they don't work right. "Go figure"

    I mean, bad as this new description is, it's worse when you barely can read half the synopsis to make sense of it before it cut's out at mid sentence, leaving the subscriber wondering what the program is about. I am surprised that channels with new programs aren't complaining!
    Last edited: Nov 22, 2016
  20. trip1eX

    trip1eX imo, afaik, feels like to me, *exceptions, ~aprox

    Apr 2, 2005
    Same here. I didn't even notice the descriptions went downhill, but I haven't been paying attention either.
    Mikeguy and jrtroo like this.

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