A dog on blue screen ate my minis

Discussion in 'TiVo Mini' started by Courtney L16, Nov 20, 2020.

  1. Courtney L16

    Courtney L16 New Member

    Nov 20, 2020


    So here's the situation. I had a plain old 4-tuner Roamio that served me well for many years. Last month it died (no lights, no power) so I bought a used Roamio Pro off ebay. The Pro came, hooked it up, it works great!

    The problem is my 3 minis - they keep landing on a screen with a blue tv in the background and a cartoon dog chewing on wire. Across the bottom of the screen it says "Please check your internet connection." The minis boot up ok, they connect to the internet and download updates fine. They just won't stay on tv. I can watch live tv for about 30 seconds before they dump me over to the dog screen. This happening on all 3 minis.

    I've tried every fix I can think of, rebooting everything about a million times...checking all my connections...taking everything back to the factory setting and going through guided set up...spent and hour on the phone with Tivo customer support where they ran me through ever trick on their script.

    Before I give up and chuck all 3 minis in the trash, I thought I'd see if anyone else had ever had this problem or had any ideas on how to fix it.
  2. brobin

    brobin Active Member

    Feb 14, 2014
    Call Tivo and make sure all the units are activated on the same account. Then go through the guided setup again on all the units.
  3. krkaufman

    krkaufman TDL shepherd

    Nov 25, 2003
    The problem you're describing is what several people are seeing when their Minis are trying to rollback to the older TE3 software from TE4, to match the software running on the host DVR.

    Was your prior "plain old 4-tuner Roamio" running the newer TE4/Hydra UI? And is the new-to-you "used Roamio Pro" running the older TE3 UI?

    If your answers are "yes, was TE4" and "yes, now TE3" ... you might resolve the issues with your Minis by upgrading the Roamio Pro to TE4.

    Related threads:

    pls check.jpg
    Last edited: Dec 10, 2020
    Courtney L16 likes this.
  4. Courtney L16

    Courtney L16 New Member

    Nov 20, 2020
    WS65711 and krkaufman like this.

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