9th replacement bolt in less than 2 1/2 months... Not an environmental issue

Discussion in 'TiVo Bolt DVR/Streamer' started by Troy Okerlund, Nov 26, 2019.

  1. Mukwonago

    Mukwonago New Member

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    Dec 1, 2019
    I don't want to hijack the thread here, but I'm mystified at how he's able to transfer his lifetime subscription from one box to another. Is that a grandfathered right? Is my understanding correct that if I buy a Bolt VOX today, with lifetime, that if that Bolt dies in 4 years .... the lifetime goes with the box and I am SOL? In the fin print on TIVO's website I see this:
    "TiVo All In Service Plan is for the life of the device."
     
  2. My Cape is a Recliner

    My Cape is a Recliner Member

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    Oct 5, 2019
    If that happens, then Yes you are SOL if you can't find a way to fix it. Parts are pretty cheap though if something does go wrong.

    As for transferring lifetime service, I have read there was a one time offer for people who had a certain earlier series, I want to say series 2. It was IIRC a $99 transfer fee to a newer series TiVo. They were outdated after a few more came up, and there was something that meant that they weren't going to work. That's the basics of it. I'm sure someone else will chime in or you can search for the specifics if you really care.
     
  3. UCLABB

    UCLABB Well-Known Member

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    Riverside, CA
    TiVi has made exceptions because there have been so many failures of the drives in the Bolts.
     
    Mikeguy likes this.
  4. trip1eX

    trip1eX Well-Known Member

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    I would have just asked for a refund and went to something else. Feels like way too much work to get 13 Tivos shipped to you. and write letters to Attorney General and all of that stuff.

    YOu got options nowadays. I would just move on.


    I assume you broke troubleshooting down to plugging the Tivo directly into the tv, directly into a cable modem and directly into the cable line coming from the outside bypassing anything in between. 1 cord for each.
     
  5. NorthAlabama

    NorthAlabama tabasco rules

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    sweet home, al
    i find it even more difficult to believe tivo shipped 13 defective boxes to one customer in such a short period of time, i think there's something else happening here. :confused:
     
  6. trip1eX

    trip1eX Well-Known Member

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    Yeah feels like there is more to the story.
     
  7. dianebrat

    dianebrat wait.. I did what? TCF Club

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    boston'ish
    Same here, you can't have that many failures and say the user or environment are not part of it, no one is THAT unlucky, unless of course the local delivery driver has a vendetta against the OP and drops the boxes off a 13 story building before delivery.
     
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