How long has it been since you last called TiVo? I would do what shwru980r said except when you go to cancel before the 30 days, call TiVo. Don't do it from the website. See what they say. If they don't make the offer, mention that you would gladly take the $99 lifetime you heard TiVo was offering "everybody else" on the internet. Worst case you don't get the deal, but you might be able to get the info for the rest of us. You can then ask TiVo what would it have taken to get that deal.