9.3 Bugs

Discussion in 'TiVo Coffee House - TiVo Discussion' started by RoyK, Apr 7, 2008.

  1. Crrink

    Crrink Active Member

    Sep 2, 2002
    Austin, TX


    Since getting 9.3 on my 4 S2's I've noticed that I get audio glitches during playback.
    The show audio plays normally, but there are quick, high pitched noises that sound kind of like FF'ing on a CD player. Like some tiny snippet of the audio is played quickly at a high pitch.
    So far it happens with varying frequency - an episode of Supernatural had it going almost constantly, an episode of Survivor only did it a couple of times (that I noticed anyway).
    Been searching and haven't seen anyone else with an issue like this - let me know if I missed any info., please.
    My S2's are all 240's, all have upgraded HDD's, all are hardwired to Ethernet.
    Didn't notice this problem before getting 9.3.
    I'll reboot each of the units to see if it clears the issue up, but since it's happening on all 4 machines I figured I'd post now in hopes that someone else might have more info.
  2. bmgoodman

    bmgoodman Member

    Dec 20, 2000
    Yes, I definitely have this going on as well. It's mildly annoying.

    Again, I'll say that I fear for the Tivo code. As the system gets increasingly complex, there will be fewer programmers who understand it. Bugs will increase.

    Doesn't it seem like minor bugs are hanging around a lot longer than they used to?
  3. ZombiE

    ZombiE TIVO Bender

    Dec 16, 2005
    Fort Walton...
    They don't give a crap anymore about their customers or the bugs in the software. The only thing they seem to be focusing on is adding more features and breaking more of the code.
    When you call they act like your the only person on the entire planet, solar system, universe, that has a bug. "Oh, my!"
    Then you have to wait three months to see if they fix it, or if the new feature(s) that they are cramming down your throat, broke it more.

    Fix what is broken, then move on........Oh wait, find another place to add MORE advertising, there are some menu's that you have missed.......

    Tivo software engineering :thumbsdown:

    Don't even know if they deserve the term engineer in that title. :confused:
  4. bicker

    bicker bUU

    Nov 9, 2003
    I would bet that you are wrong. I suspect that they give pretty-much as much "crap" as they always have; perhaps you were snowed into thinking they gave more "crap" than they did, at some earlier time, or perhaps you are seeing things so much more negatively now than before is because your personal priorities are diverging from the things that they are now considering the stronger priorities.

    I remember that happening to me with them with my Series 1. It happens everywhere, actually, in my experience.
  5. ZombiE

    ZombiE TIVO Bender

    Dec 16, 2005
    Fort Walton...


    Wow Bicker, Nice response. I was actually laughing reading it.

    I will have to remember this post so I can quote your "crap speech".

    Man you have a good sense of humor. :up:

    My priorities haven't really changed in the way I use my Tivos, just to tired anymore to really give a crap about all the bugs, Tivo has won, they have worn me down to the point that I could really care less if they fix it or not....

    Unfortunately my view of Tivo has done a 180. I hate that, I was so fascinated with it when I first got it, until the first software update hit my box and things have just gone downhill since then.
    I was really looking forward to getting an HD unit. I held off to see what problems there would be. I know that the majority of people have no issues, but somehow I seem to get most of them, I have with the S2 boxes I own and I see no difference in the HD units and the problem threads that abound here.

  6. Amnesia

    Amnesia The Question

    Jan 30, 2005
    Boston, MA
    Bug I just noticed---probably not new, but I don't see it listed in this thread:

    I have a show scheduled to record Friday morning at 12:00 midnight. I've set the recording options the start recording 2 minutes early.

    If I look at my To-Do list, the recording appears, saying that it will be recording Friday at 11:58PM.

    (Note: It shows up at the right place, before all the other shows scheduled to record during Friday, but it still says "Friday" instead of "Thursday")
  7. xdroccax

    xdroccax Member

    Feb 26, 2006
    Not sure if the "No Signal" issue is a wide spread issue or not, or even if it's considered a "bug". But we've been getting the no signal issue on one of the S3 ever since the 9.3a update! What's odd is that the S3 in the bedroom doesn't have this problem. Been working with Tivo techs (case #8875974) on this for a while now. First they said it's not hardware since the symptons can vary from no signal only analog cable and not OTA, and vice versa. Sometimes both analog cable and OTA both don't work. Most of the time, a reboot fixes the problem. Now Tivo is saying it's not software since the other S3 doesn't have this problem. AND I'm the only customer that has reported this issue.

    So now it's going to cost some $$ to replace the hardware for a refurb unit! The problematic S3 was puchased NEW from CircuitCity on Dec 7, 2007 w/LT. Is Tivo trying to steal more $$ for this bug, or do you think they are correct in that this is a hardware issue. I don't want to pay Tivo to swap for a refurb unit IF this is a software bug.
  8. morac

    morac Cat God TCF Club

    Mar 14, 2003
    Well the simplest way to trouble shoot that is swap the S3s' location and see if the problems follows the S3 or is related to the location.
  9. Phantom Gremlin

    Phantom Gremlin Active Member

    Jun 20, 2002
    My "no signal" problem occurred in recording digital QAM from cable, using cablecards. My cable company employs ADS (analog digital simulcast) so I couldn't record analog from cable even if I wanted to.

    I have a distribution amp where the cable enters my house. My signal quality is very high; it's not a situation where I was trying to record a marginal signal.

    But I haven't called TiVo to complain. First, because it's been a month or more since it happened (low frequency of occurence); and second because I don't enjoy dealing with 1st-level-support script monkeys.
  10. morac

    morac Cat God TCF Club

    Mar 14, 2003
    That could be the problem. The TiVo hardware is not good at handling high powered signals (see the FIOS thread for more info)
  11. Expat

    Expat Member

    Nov 19, 2004
    Spotsylvania VA
    I thought the 9.1 bugs were a pain, but after having the 9.3 software on my S2's I was for a brief period happy:rolleyes:
    At long last both S2's could see each other.
    It didn't last long, we usually record shows during the week and then transfer shows MRV to watch on Friday evening.
    Last night rebooted TiVo so other TiVo shows in NP,
    Browse other NP select show to transfer,
    Select contiue browsing,
    Select 2nd show, get the BS stop transfer.
    Return to folder select another episode of same show, same BS:mad:
    return to NP of orig TiVo,
    Other TiVo not showing in NP.

    What total BS!

    The 1st transfer is merrily transfering.

    Issues like this, make of the offers of re-introducing Lifetime for $399, Rhapsody BS etc having me itching to pull the trigger NOT.
  12. Phantom Gremlin

    Phantom Gremlin Active Member

    Jun 20, 2002
    No, my distribution amp isn't the problem.

    Before I added it I was seeing no end of dropouts and pixelation. Based on the display in my cable modem (hopefully at least somewhat matched in signal strength to the video channels) I used to have a receive signal of approx -7 dBmV. With the amp I'm at about +3 dBmV. ANSI specs say that a cable box should work at something like a range of +/- 12 dBmV (I've posted exact values before but am too lazy to look up again). TiVo doesn't work very well at the bottom end of that range.

    However, the FiOS problems aren't really the TiVo's fault. For some stupid reason Verizon sets the output levels on some ONTs to be very very high. I've seen claims of +20 or +25 dBmV. Way outside the ANSI range.

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