Advertisements I don't know if it's new or old, but I ran into this doozy last night. I've got a new cable channel that Tivo doesn't know about yet, so it's not in my list of channels to select or unselect. I can punch in the channel number, and tivo changes to it just fine. Info shows TBA and No Info Available. So, I decide I want to record the movie that's about to start. I figure I hit the Record button, up pops Record this Showing at Best Quality / Season Pass & other options. It shows duration of 1/2 hour, which I assume is the default segment for unknown data. So, I need to pad this movie by a couple of hours to get it all. So, I click Season Pass & Other Options, and Boom. Total hang. No button on the remote responds any more, can't change channels, can't bring up the Tivo menu, no guide, no nothing. Curiously, the video and audio is still going, so the core functionality is still there, just the user interface is hung. Only solution was to pull the plug. Tried it a couple more times, same results.