8.1 Bugs List

Discussion in 'TiVo Coffee House - TiVo Discussion' started by rainwater, Nov 20, 2006.

  1. Fraser+Dief

    Fraser+Dief New Member

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    Nov 18, 2005
    Otttawa, Canada

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    I don't know if it's new or old, but I ran into this doozy last night.

    I've got a new cable channel that Tivo doesn't know about yet, so it's not in my list of channels to select or unselect. I can punch in the channel number, and tivo changes to it just fine. Info shows TBA and No Info Available.

    So, I decide I want to record the movie that's about to start. I figure I hit the Record button, up pops Record this Showing at Best Quality / Season Pass & other options. It shows duration of 1/2 hour, which I assume is the default segment for unknown data. So, I need to pad this movie by a couple of hours to get it all. So, I click Season Pass & Other Options, and Boom. Total hang.

    No button on the remote responds any more, can't change channels, can't bring up the Tivo menu, no guide, no nothing. Curiously, the video and audio is still going, so the core functionality is still there, just the user interface is hung.

    Only solution was to pull the plug. Tried it a couple more times, same results.
     
  2. TiVoEvan74

    TiVoEvan74 Active Member

    1,204
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    Sep 11, 2004
    Are you able to go to the redo set up or reset channels menu (or whatever it is called), so that TiVo will go through its initial set up again and you can select the new channel line up? Others with more experience will chime in, but we had to do something like that once for TiVo to start knowing about a new channel. Maybe that will solve the hang up problem. (Then again, maybe not!)
     
  3. RoyK

    RoyK New Member

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    Oct 22, 2004
    SW VA
    Speaking of channels, the other day I tried to change channels using the guide to 133. The channel changed to 113 (on the cable box - serial connection) instead - three times. In between attempts I successfully changed to another channel - 132.

    I tried to manually key in 133 with the remote with the same results.

    Then I went to the channels I receive menu, unchecked 133 (yes it was checked) and rechecked it. That resolved the problem. Strange.
     
  4. Stormspace

    Stormspace Electrocuted by TiVo

    5,198
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    Apr 13, 2004
    Hartsville, SC
    That was one of the issues they were having with 8.1. You might want to contact support about it.
     
  5. gijoecam

    gijoecam GIJoeCam

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    Sep 18, 2006
    Near the...

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    Thank GOD I'm not the only one!! I called yesterday with some other questions, and mentioned this to the tech. He said he had never heard of it, and tried it on the unit he had there near him. His worked the way it should, mine didn't.

    Example: You have shows A, B, C, D, E, and F in lines 1-6 listed in the NPL or any of the folders. Now, say you want to delete shows B and C. So, you hit the down arrow once, hit the delete button twice, and for a brief moment, there is an X next to shows B and C, and the highlight bar is on show D on line 4. Then, when B and C disappear moments later, shows D, E, and F suddenly scroll up two slots, but the highlight bar stays where it was, on line 4, which is now show F.

    Make sense?

    Shouldn't the highlight bar stay with the show it's on when the text moves up??

    FWIW, I believe this problem popped up with version 7.X... Mine have both been doing this for a few months now.

    -Joe
     
  6. RoyK

    RoyK New Member

    2,935
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    Oct 22, 2004
    SW VA
    You're not dreaming - my 3 do the same thing.
     
  7. rainwater

    rainwater Active Member

    7,066
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    Sep 21, 2004
    If a tech can't reproduce this bug then they must not even use TiVo on any regular basis.
     
  8. gijoecam

    gijoecam GIJoeCam

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    Sep 18, 2006
    Near the...
    Can you guys call tech support and log a help ticket? The tech I spoke with yesterday said that if others are experiencing it, they may elevate the issue and possibly release a fix. I'm not holding my breath, but it can't hurt. Apparently it doesn't affect all the units I guess.

    -Joe
     
  9. Fraser+Dief

    Fraser+Dief New Member

    261
    0
    Nov 18, 2005
    Otttawa, Canada
    It's not something I've need to do before. Every few weeks I get a notice saying "Channels have changed", then just go to the menu and tick off which ones I get/don't get.

    This one being a day old, I'm not expecting one of those messages yet.
     
  10. Jerry Keller

    Jerry Keller Go USA!

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    Jan 27, 2001
    SoCal, USA
    All three of my Series 2 machines do this, too.
     
  11. JohnBrowning

    JohnBrowning Member

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    Jul 15, 2004
    Plano, TX
    I see this as well, but, in the grand scheme of things, this is an extremely minor bug. I'd rather focus on the service impacting bugs.
     
  12. rainwater

    rainwater Active Member

    7,066
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    Sep 21, 2004
    It's a minor bug that has been around for almost a year now. Eventually all of these minor UI bugs become frustrating. It seems these minor bugs are growing and growing with each release.
     
  13. WhoAmI

    WhoAmI New Member

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    Nov 11, 2006
    MA
    I agree -- and my concern is what this suggests about the code underneath. If the software is becoming a mess for whatever reason, due to extending something beyond its design through clever tricks rather than redesign, building features on top of a weak basic design, or just due to mediocre software practices, it could be a real company-stopper if they don't reign it in. To me, the software *is* the TiVo, and if that starts to fall apart, they aren't going to make it, especially if someone new comes along with great software (Apple?) at a time when TiVo is struggling with bugs. It's evidently not hard to write better code than the cable company, but they're not the only competition. Open source is apt to get it right soon enough, too.

    I'd like to see more core, DVR features, and less attempts to turn TiVo into a media browser. I don't know if that's the wrong marketing approach or not, but solid, innovative video recording is the core of the product, and that could use some shoring up, it seems to me. Here's an example of a core feature I'd like to see: let me trim a video recording so I can, for example, save half a movie to watch later or save a funny scene to enjoy again but free the rest of the space and not have to search through something long to find things. Another example: let me leave bookmarks in video. Another example: let me move recordings to an external disk or remote server easily and without Windows (yes I know about galleon, does TiVo??). These things are more valuable to me than being able to buy movie tickets or view weather, which are neat things but not necessary things. This is where they could innovate for relevant differentiation.

    But let me reiterate -- the core has to be solid first.
     
  14. lajohn27

    lajohn27 Fanboi.. So what?

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    Dec 29, 2003
    Canada

    I was coming to this thread to post this very bug. I have two new channels that TIVO doesn't yet reconnize and if you do the record for 30 minutes thing.. It acts like its going to record.. but it doesn't. But the system doesn't hang.

    BUT.. if you do Season Pass & Other Options -- it's a complete hang as the poster said. However, I can confirm that it seems to be just the UI that locks up. I left it this way for 24 hours out of laziness and my shows continued to record just fine.

    Once I rebooted the unit I could see the recordings that had happened while it was UI-Locked.

    J
     
  15. lajohn27

    lajohn27 Fanboi.. So what?

    938
    9
    Dec 29, 2003
    Canada
    Yes. Version 8.1 of the software doesn't properly recognize the front audio inputs on the Humax units.

    I sent a bug report thru to TIVOPony to pass on to the techs about this very issue about 3 weeks ago.

    J
     
  16. TiVoEvan74

    TiVoEvan74 Active Member

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    Sep 11, 2004
    WhoAmI--you're absolutely right on target... the DVR is the heart of this and they could leap frog competitors... in fact, if they don't adopt some of your suggestions, they will be left behind by competitors. Being able to attach an external hard drive for easy back ups would be golden; archiving an excerpt and bookmarking would be clever, useful additions.

    Now, at the same time, given the multimedia-tv-computer convergence, they also need to work some magic in those areas, too-- (e.g., ever try to catch a podcast via TiVo using wireless-- may as well take a drive)--or again, an Apple DVR or some other company that provides a combo TiVo-like, media center, wireless, Internet, etc. device will take over.
     
  17. Don Mooty

    Don Mooty New Member

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    Oct 18, 2004
    On my Toshiba H-400 with Basic TIVO, I can't extend the record time of sporting events with 8.1. I did once get the new extend minutes, half hour, etc from the to do list, but can't reat it now. The TIVO web site mentions recording options near the record as planned selection, but I don't get any such choices.
     
  18. liam193

    liam193 New Member

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    Jan 4, 2005
    Agreed. This minor UI issue combined with another that I am experiencing is rapidly making the TiVo an undesirable product.

    I don't know if anyone else is experiencing the second issue that I have with Now Playing, but here's the details:

    Note: I have my tivo set to group shows (ie all episodes of a given show are grouped except for those which TiVo selected based on preferences... those shows are grouped under a generic bucket).

    When in Now Playing (especially noticable in the generic grouping for TiVo selected programs), if you enter a show's information (to see the episode information or to click play) and then click the left/back button to return back to the Now Playing list, you are supposed to be returned to Now Playing with your cursor on the most recent episode you were looking at. Instead, you are returned to first page of entries.

    For example, if you have shows A, B, C, D, ... Z and you have paged down to shows L, M, N, O, P. If you look at the details of show N and decide you don't want to watch that, when you return to Now Playing the TiVo will jump up to the A, B, C, D, E page instead of returning you to the page with the N episode.

    This is very frustrating and it just started about 1 month ago.
     
  19. gijoecam

    gijoecam GIJoeCam

    57
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    Sep 18, 2006
    Near the...

    Mine does that, but only for a half of a second, then it jumps back down to where you left it. I wonder if your model is hanging on that part of the code or something?

    -Joe
     
  20. morac

    morac Cat God TCF Club

    13,268
    1,621
    Mar 14, 2003
    NJ
    I saw this yesterday when I used the Recording History page to change a show that wouldn't record to one that would.
     

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