7.2 killing my 810H

Discussion in 'DVD TiVo Units (Archive)' started by deadenders, Sep 2, 2005.

  1. jules5671

    jules5671 New Member

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    Sep 6, 2005

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    I have the same issue with my Pioneer 810 constantly crashing after about 15 mins. That makes 6 of us on this thread so I highly doubt it's a hard drive issue. If anybody finds a solution please let me know. This is so annoying!
     
  2. wander2166

    wander2166 New Member

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    Jul 28, 2005
    No........It is a new HD.
    Just because I opened my Tivo doesn't mean that I shouldn't get the services I pay for.
    It only voids the warranty.
     
  3. dirtypacman

    dirtypacman Coming and going

    8,027
    7
    Feb 3, 2004
    MA

    LOL which in all intents and purposes voids the service contract.

    I understand your frustration but it looks like the issue may be with the upgraded hard drive. And this is something tivo can only be so helpful with. There software was most likely made and tested for units that are factory sealed.

    If you buy a computer from Dell and then replace the Hard Drive and then your operating system does not work properly who's fault should this be.

    Dell / Windows / or yourself?

    With all that said ... I suggest :

    a) you most likely have the stock hard drive it came with- you can either put that back in

    or

    b) take another shot at re-doing your upgrade
     
  4. Lensman

    Lensman Member

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    Dec 22, 2001
    Hoboken, NJ...
    Hey, my 810H with a Weaknees upgrade just started freezing every couple of days. I'll go home and check to see if it was recently upgraded to 7.2.

    I was worried that it was a failing hard drive and was going to buy another drive today. Thank goodness for this forum!
     
  5. warner

    warner New Member

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    Jul 31, 2001
    Concord, CA

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    I want to add that my 250 gig drive is from Weaknees also. Along with the constant freezing, I just realize I can't seem to get into the Wishlist or Season Pass Manager screen. Nothing happens when I press Select over those items.
     
  6. azitnay

    azitnay Active Member

    2,977
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    Jan 20, 2003
    Washington,...
    Has anyone reporting the freezing problem in this thread actually pulled their drive and run manufacturer diagnostics on it? It would be nice to get a confirmation one way or another.

    Drew
     
  7. vanreuter

    vanreuter New Member

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    Jan 17, 2004
    Manhattan...
     
  8. wander2166

    wander2166 New Member

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    Jul 28, 2005
    After reading up on the freezing and calling tivo and pioneer....I decided that the only thing to do was re-do the upgrade I had made from an 80 gig to a 250 gig.
    I copied my 250 gig hd and then expanded the drive once I restored it to the drive.
    After the 7.2 update came down recording capacity was 170 hrs.
    After I re-did the upgrade recording capacity was 326 hrs.
    It has something to do with the swap file the 7.2 update creates.

    After doing this I have no more freezing.....No help from tivo or pioneer.
    :up: :up:
     
  9. petew

    petew Active Member

    1,448
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    Jul 31, 2003
    Pittsburg, CA
    Agreed some of us trying to help on this thread don't have the same equipment otherwise we'd just try our suggestions and post the results. But what we do have is professional and personal experience with similar issues and we're trying to offer constructive advice.

    So for those that are interested:

    Firstly. As previously stated by opening your box and replacing the disk you void any warranty and right to support from Tivo or Pioneer. Though you may be able to get some help from weaknees if you purchased your upgrade from them.

    Secondly. It does seem to be more than just a coincidence that upgraded systems are failing. Tivo and/or Panasonic would have tested the upgrade with the standard configurations, so until someone can demonstrate that the same problem occurs with the original disk drive, Tivo would be right to assume that the upgrade caused the problem.

    Thirdly. Tivo's are designed to swap. That is the amount of memory needed is larger than the memory available. To solve this problem the Operating System "swaps" the contents of real memory to and from the disk drive as necessary. For this to work correctly the portion of the disk dedicated to "swap" needs to be large enough. As new functionality has been added to Tivo the amount of memory needed will have increased, also the amount of memory needed is affected by the size of the disk drive. So adding a larger disk will increase the amount of memory needed. If the maxiumum memory needed is even 1 byte less than that available your Tivo will operate normally, however if anything changes to push that requiremnt over the amount available problems will occur. So if someone is willing to be adventurous I would suggest taking out the disk and first run diagnostics on it. Then assuming you're willing to either sacrafice your recordings or have a spare large disk, use mfstools to backup and restore your disk using the -s 256 option to mfsretore which will create the larger swap space. I can't guarantee this will fix the problem but IMHO it's worth a shot.

    Pete
     
  10. petew

    petew Active Member

    1,448
    0
    Jul 31, 2003
    Pittsburg, CA
    Can you post the mfsrestore command you used to redo the upgrade?
     
  11. wander2166

    wander2166 New Member

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    Jul 28, 2005
    Ok, another successful Pioneer 810 upgrade. Thanks for tangent1138's
    post for pretty much the steps I used.

    Using the pioneer810-5.2.1a-01-2-275.bak file you can start at step 9.

    Don't forget to do :
    Messages and Setup -> Restart or Reset System -> Clear & Delete Everything
    After you have rebooted the image on the 810.

    1) Created Ptvupgrades's MFStools 2.0 cd with LBA48 support from here:
    http://www.ptvupgrade.com/downloads/ptv-mfstools2-large-disk.iso

    2) Found an old 2 GB hdd, added to my XP PC (which is NTFS) and
    formatted 2 GB hdd as Fat32

    3) Turned off PC, turned off TiVo, disconnected PC system hdd, removed
    TiVo drive and hooked up drives as follows:

    Primary Master - 2GB empty Fat32 drive = hda
    Primary Slave - original TiVo drive (80 gb Maxtor) = hdb
    Secondary Master - cd-rom drive = hdc

    4) Booted PC to bios and changed boot sequence in bios to boot from the
    cd drive first

    5) Booted with MFStools 2.0 cd

    6) At # prompt, typed the following commands to mount my fat32 drive:

    mkdir /mnt/dos
    mount /dev/hda1 /mnt/dos

    7) At the next # prompt, typed the following to backup my TiVo drive:

    mfsbackup -f 9999 -6so /mnt/dos/ptivo.bak /dev/hdb

    8) Unmounted the drives and shut down the system

    umount -f -a -r

    Pressed Ctrl-Alt-Del to shutdown and reboot. When system started to
    reboot, I powered down the PC.

    9) Removed the original 80GB TiVo drive and replaced it with the Maxtor
    250GB drive (Primary Slave, Maxtor L01P250)

    10) Booted the PC again with MFStools 2.0 cd

    11) At # prompt, typed the following commands to mount my fat32 drive:

    mkdir /mnt/dos
    mount /dev/hda1 /mnt/dos

    12) At the next # prompt, typed the following to restore the backup TiVo
    image to my new 250GB drive:

    mfsrestore -x -s 127 -zpi /mnt/dos/ptivo.bak /dev/hdb

    13) Unmounted the drives and shut down the system

    umount -f -a -r

    Pressed Ctrl-Alt-Del to shutdown and reboot.

    14) I installed the new TiVo hard drive in the TiVo unit and powered up
    the system. Did a Messages and Setup -> Restart or Reset System ->
    Clear & Delete Everything. No errors or any problems. I went through a
    normal system setup and once I was done, I checked the System Information
    and found I have up to 293 hours.
     
  12. azitnay

    azitnay Active Member

    2,977
    0
    Jan 20, 2003
    Washington,...
    wander, did you let your unit upgrade back to 7.2? I only ask because you restored from a 5.2.1a image, and you didn't explicitly mention letting it upgrade in your steps.

    I'm only asking because I'm under the impression that people started seeing this problem after 7.2 came down.

    Drew
     
  13. petew

    petew Active Member

    1,448
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    Jul 31, 2003
    Pittsburg, CA
    Interesting.

    SA Tivo's up to 4.x did not include the LBA48 support for large disks. So most upgrade instructions recommended MFSTools 1.2 which only initializes as much of the disk as a non LBA48 kernel can access. This would be consistent with a 170hrs capacity at 800Mb/Hr for DVD basic quality.

    When using MFSTools 2.0 the full disk is initialized which would be consistent with 326hrs. So I wonder what else MFSTools 1.2 might be doing differently.
     
  14. DavidBillstrom

    DavidBillstrom New Member

    1
    0
    Sep 6, 2005
    810 without any upgrades, in fact haven't turned it off hardly in at least a year...

    ...started freezing sometime in the past 2 weeks (I was gone, but it was on). Came back to it frozen. Plug in/out power mains will re-start it without any apparent loss of data. Now doing it at least once a day.

    Yes, saw a message about TTG and sure enough, this is now running 7.2 (but can't tell when it got it).

    No other symptoms of bad disc, and the timing is suspicious...

    Any suggestions?
    David.
     
  15. unconnoisseur

    unconnoisseur New Member

    2
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    Dec 28, 2003
    Manhattan
    Does anybody care that my system is failing while I have had NO upgrade and perfect function for months (years?) prior to the upgrade to 7.2 and started havng the troubles I described above immediately after the upgrade?

    I do NOT have a random freeze every 15 minutes. I have one precisely when I surf to another Tivo or Tivo server and try to return. Very reproducible.

    And I have "internal error"s when I burn, about half the time -- only since the upgrade.

    So, maybe it is a separate problem from the others who upgraded, but I don't want my problems to get lost in the shuffle here.

    I guess nobody else has my particular troubles?

    -unc
     
  16. petew

    petew Active Member

    1,448
    0
    Jul 31, 2003
    Pittsburg, CA
    I would classify this as a different problem. I suggest you try calling Tivo/Pioneer since you have an unmodified unit.
     
  17. Praedicator

    Praedicator New Member

    38
    0
    Mar 13, 2004
    Palo Alto, CA
    Before receiving the upgrade my 810H reported 477 hours (upgraded w/ 400GB drive) and after receiving the upgrade it reports 531 HOURS!!

    Just when I thought there couldn't be any bad news I had to re-run through guided setup because Comcast changed some chanel lineup info.

    During the initial call-in for guided setup it took ~10 minutes to even dial but finally made the call-in and downloaded the data.

    Now it's been stuck at the "Loading info- preparing to load..." stage for over 15 minutes!

    WTF?!?

    Is there anything that can be done? Should I go back to the original 80GB drive and try to start over?
     
  18. wander2166

    wander2166 New Member

    12
    0
    Jul 28, 2005
    I backed up my 250 gig HD then did a restore and expand of that .bak file.

    The end result was a backup image file of my original 7.2 software then restored and expanded.

    The instructions I listed said if using 5.2 image to skip to step 9.
    I was doing a backup and restore so I did all the steps and worked for me.
     
  19. yekim

    yekim New Member

    30
    0
    Jan 29, 2004
    SF, CA

    So let me see if I got this right... you just backed up your existing Tivo (7.2, the version that was causing you to crash), and then restored that same version and now it works??? How long has it been stable, etc....?
     
  20. wander2166

    wander2166 New Member

    12
    0
    Jul 28, 2005
    Yes.......that is correct.
    By doing a backup then restore it fixes the swap file that the 7.2 update changed.
     

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