Advertisements Yes. That's right. MURDERED! It was working just fine with 3.1.5x for just over a year -- maybe a few audio dropouts. Then I got 6.3a and it worked OK -- maybe it rebooted itself once in a while. Then, last night I got 6.3b -- and the dreaded: "Please insert your access card ; Receiver = 0003 XXXX XXXX" Before the upgrade from 6.3a to 6.3b, it worked. But, the very moment the 6.3b upgrade was foisted upon my poor, innocent HR10-250, it died -- dropped over dead! I OWN this piece of equipment. I paid for it. It is NOT hacked or upgraded or modded in any way. I didn't request an upgrade from D*TV. D*TV just pushed a defective upgrade onto my box. A new Access Card ("it's in the mail") may or may not fix the problem. If the new Access Card doesn't resurrect my Tivo, I may or may not have to pay to get a third-rate inferior substitute, the HR20-700S (does the "S" stand for Sh*t?). Or, I may have to buy my own hard drive and install a clean system on it. Given the lousy attitude of the 3 people I spoke to at D*TV ("it's your own tough luck"), I wonder if it isn't time to dump D*TV altogether. My feeling is that they broke my Tivo thus abrogating our 2 year service contract. Can you tell I'm a little perturbed? Any thoughts?