6.3a Problems Thread

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by TyroneShoes, Sep 30, 2006.

  1. kbohip

    kbohip New Member

    663
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    Dec 29, 2003
    Colorado...

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    I guarantee it's not the hard drive dying. My HR10 was working perfect until 6.3a, now it's more unstable than a Dish DVR! My drive is a 3 month old Seagate that never had an issue with the old software.

    It looks like Directv was wrong about two things in my case anyway. 1., 6.3a is actually MUCH slower than 3.1, due to all the reboots. 2., it wasn't a free upgrade as now I'm going to have to buy a $20 Instantcake cd to fix their buggy software. This sucks, I love the speed and folders but having an unusable DVR kind of overshadows those strong points. I can't believe how bad it is though, not being able to setup a SP is ridiculous.
     
  2. chashulme

    chashulme New Member

    17
    0
    Dec 31, 2001
    Laguna...
    Since I got 6.3a on one of my two HR10's about a week+ ago, it has been rebooting daily. Can't tell how many times per day since have I never actually witnessed a reboot. I assume it has, though, since both tuners revert to one channel. All the periodic video/audio freezes I have been plagued with on 3.1.5f have vanished on this Tivo. So now I have one that has fast menus and reboots on one, and the other that still freezes. What a combo...
     
  3. DeWitt

    DeWitt Member

    424
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    Jun 30, 2004
    Saratoga...
    I'm thinking it is not the drive. I had problems with 3.15f (Since learned the wonders of C&D) and replaced the drive with a 300 Gb quickview built with Instant Cake. The old drive checked out fine and has been running for almost a year in another machine.

    I'm hoping the issue relates to converting the existing 3.15f data in place and that starting clean with 6.3 solves the problem.
     
  4. trehutch

    trehutch Trevor

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    Jan 24, 2004
    Beaverton,...
    So I got an upgrade on one machine on 10/14. When the update was installed and I turned on the folders the folders broke up which was really weird. Basically I have a show like the backyardigans that has 18 episodes. but it is broken into two folders one looks like a september to july folder and the second folder is from october on. I have this for a couple of shows that have multile episodes spannign over a couple months. ANyone else have this happen?? Not to bad just weird. Plus when November rolls around I don't want another folder for Nov. I want one folder for the show.

    Trevor :confused:
     
  5. bbodin

    bbodin New Member

    136
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    Jan 21, 2004
    Houston

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    I'm sure this has been posted, but one problem I see is when one of the tuners is tuned to OTA that doesn't come in clearly or starts breaking up, it affects my whole tivo unit, whether I'm watching the other "good" tuner or even if I'm watching a pre-recorded show.

    If I'm watching a previously recorded show and it starts to skip, stutter, and pause...I know that as soon as I hit "live" tv that one of my tuners would have changed to record something OTA on one of my weaker OTA stations that is currently breaking up.

    It's gotten so bad, that I had to remove those weaker OTA channels from the channels I reciever to prevent it automatically tuning to those to record something.
     
  6. goatboy66

    goatboy66 New Member

    15
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    Sep 18, 2006
    Atlanta
    My replacement may show up today or tomorrow, of course I don't know what software version it will have on it, I would hope the latest. I'll test it out once installed to see if it's any better.
     
  7. Sir_winealot

    Sir_winealot Seenyer Member

    2,082
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    Nov 18, 2000

    Try a "Clear program data and To Do list" first.....that way you keep your recordings.
     
  8. kcmurphy88

    kcmurphy88 New Member

    136
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    Jul 5, 2003
    Los Angeles
    It might matter if you own the box instead of leasing the box.
     
  9. kcmurphy88

    kcmurphy88 New Member

    136
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    Jul 5, 2003
    Los Angeles
    Under some conditions the back-arrow will take you from Live TV to Now Playing. I'm pretty sure this is new.
     
  10. kcmurphy88

    kcmurphy88 New Member

    136
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    Jul 5, 2003
    Los Angeles
    Sometimes a subtle change in a shows name (or some internal code) causes TiVo to treat it as two separate shows. I've seen this happen just recently with Grey's Anatomy and in the past with Enterprise. I guess this would turn it into two folders.
     
  11. kbohip

    kbohip New Member

    663
    0
    Dec 29, 2003
    Colorado...
    I've initiated the clear and delete everything option now. Hopefully this fixes the reboots because I REALLY like this box with the speed and folders of 6.3a. Has anyone done a full clear and delete with 6.3a and if so how long did it take?

    EDIT: I've just finished doing a full clear and delete everything and so far so good. The machine is VERY fast now and seems much more stable. :D I can now add SP's and it doesn't reboot. The process took a little over 2 hours. Why didn't Directv specify a clear and delete with this new software?

    I noticed something else that I think is new with 6.3a as well. It tells you in a black bar at the bottom how much guide data it has and how up to date it is. I don't remember this from 3.1.
     
  12. sluciani

    sluciani TiVowner Since '99

    608
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    Apr 21, 2003
    Westchester...
    Glad it worked for you. Did you wind up losing your logos as a result of the C&D?

    /steve
     
  13. ssieber

    ssieber New Member

    5
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    Jun 27, 2004
    Salinas, CA
    I live in Denver and after the upgrade, I can no longer recieve digital channel 16 or 9.1 & 9.2, the channel doesn't even show up in the test signal strength section, it shows 0 for strength and peak, before the upgrade, both were in the low 90's. Can anyone else confirm this with their 10-250 in the Denver area?

    Steve
     
  14. henryld

    henryld New Member

    65
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    Aug 15, 2005
    Friendswood, Tx
    Received 6.3a on 10-14 and since then have had one total freeze up and at least one spontaneous reboot. Never had this happen before the upgrade. Cannot be sure, but audio glitches seem to be more frequent than before. If these problems persist I guess C&D is the next step; sure don't want to since I have a lot of unwatched recordings. :(
     
  15. thebarge

    thebarge New Member

    89
    0
    May 2, 2005
    I've had Tivos for 7 years, and I've been very happy. However, I've had some unfortunate problems with 6.3a. Not sure if these have been mentioned since I didn't read all 6 pages of this thread, but let me know if you've notice any similar problems. Sorry if this is a long read:

    It was recording two programs, one was an OTA HD broadcast, the other was Enterprise in HD on HDNet. I hit the right arrow while watching Heroes to toggle and see what it was recording on the other tuner. When I did this it prompted me saying that that Enterprise was being recorded and what did I want to do. That was odd, since that's not the expected response.

    I selected do not change the channel since I was watching/recording Heroes at the time, even though there was no reason it SHOULD be changing the channel. When I did this, I was completely locked out of the Tivo. By this, I mean it would not respond to anything. It kept recording, but I couldnt do anything. No pause, rewind, Tivo screen, absolutely nothing. As though the remote had died, yet the lights on the front blinked like it was receiving an IR signal (the buttons on the front didn't work either).

    I pulled the power from it during a commercial break. This was around 9:30pm. I was trying to get it working correctly before CSI started. It booted back up, I hit the right arrow again to see what was recording on the other tuner, BANG, locked up again. At the next commercial break I pulled the plug again. It booted back up and I hit the Tivo button, went to "Now Playing," and saw it was recording Enterprise. I selected that, and told it to stop recording, and changed to that tuner and changed to an SD channel. I switched back to Heroes and watched the rest of the episode. This was at about 9:45 or so.

    Ok, here's the next problem. Last night I decided to watch my recorded CSI it was supposed to record after Heroes. Guess what! For the first time I can remember, my Tivo screwed up a recording. It only recorded the first 30 minutes of CSI :mad: It had nothing scheduled to record at 10:30, it didn't prompt me it was changing any channel, nothing. Just quit recording.

    *sigh* I do love the increased speed of 6.3a, it's great, but not if it's going to start hiccupping and not recording programs correctly.
     
  16. Sir_winealot

    Sir_winealot Seenyer Member

    2,082
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    Nov 18, 2000
    Asked and answered in your other thread:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=322533


    Nope ...this one has been around for quite some time.
     
  17. Robert Tanner

    Robert Tanner HDTV Enthusiast

    41
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    Aug 25, 2004
    San Diego, CA
    I've experienced partial shows being recorded with 6.3a many times. I didn't see this prior to 6.3a except on rare occasions when the OTA signal disappeared. What is interesting to me is that most of the 60 minute shows that only partially record, only record 30 minutes exactly. When I watch the 30 minutes the video looks fine up until the 30 minute mark and then it just ends.
     
  18. thebarge

    thebarge New Member

    89
    0
    May 2, 2005
    Exactly what I noticed with CSI: Miami. Glad I'm not the only one with this problem. It only recorded the first 30 minutes. When I switched to what it recorded it showed as 30 minute (partial). I jumped to the end and it did what you described, just stopped. It was as though the tuner switched to record something else, but nothing was recorded during that last 30 minutes. IMHO, this is the worst case scenerio of what they could screw up (well, other than repeatedly rebooting or crashing). Now I can't trust my Tivo :( Anyone else with this problem?

    Maybe they just want us to upgrade to the HR20 by killing the HR10? :)
     
  19. Flee

    Flee New Member

    24
    0
    Aug 27, 2004
    St. Louis, MO
    I figured I'd add my two cents into this 6.3a thread.

    When I went to watch game 6 of the NLCS tonight I had no signal; nothing. My HR10-250 was locked-up hard.

    I unplugged it and plugged it back in and thankfully it came back up (I'm considering myself lucky).

    Then, I changed the channel to FOX to watch the Cardinals play the Mets and bang a good 10 second audio drop out just like everybody else is experiencing.

    Then, on the other tuner I am recording Lost on ABC and I check at 8:30 pm and see that the record light is off! WTFO?!? Fortunately, I caught it in time and recorded what I missed but the main question remains is what in the holy hell is happening with this new release?

    There are obviously bugs and Directv has got to know about this. The problem is that these are intermittent issues that are difficult to replicate. Until Directv acknowledges these types of problems are happening en masse we will probably not see a fix for months.
     
  20. rmassey

    rmassey Damn, these are fun!

    708
    0
    Sep 5, 2002
    Colorado
    I have the same problem, see post here: http://www.tivocommunity.com/tivo-vb/showthread.php?t=321384

    I too live in ColoSpgs and I am creating manual recordings and then BAM... reboot. I now notice it on just creating any SP.

    Did you notice that we now (kind of ) have guide data in COS?
     

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