6.3a Problems Thread

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I have the MX-700, and I re-mapped the "select" function to the "menu" button since I use select much more than the menu function. I have a hard time with the center click as well.

 

I have the MX-700. I programmed "select" on the enter button so I didn't have to worry about the thumb pad.

 

I've had several new problemssince the 6.3 update:

1. My biggest problem is it seems to stop recording a show sometime during the first 10-15 minutes for no apparent reason. It has happened 3 times, once a few days ago and twice tonight! I just happen to notice the red recording light was no longer on when I knew it was just recording last time I looked and the show is still on. Sure enough, I check and the show is recorded for only 11 minutes. So I go back to the show and manually hit record again so it contiues a new recording where the shortened one left off. But if I wasn't there to babysit it, then I would have missed these shows for the most part. I'm going on vacation soon, and am nervous to find a list of partially recorded shows when I get home. I can live with all of the other intermittent problems below, but this one is unacceptable.

2. One night the Tivo completely locked up. But since it was still recording 2 shows at the time, I waited until after the shows were supposed to finish before unplugging to reboot. It returned to normal, and luckily the shows recording at the time were still there.

3. Tonight another show that was suposed to record didn't record at all. When I looked at the recording history in the To Do list, it said it was automatically deleted because it needed to make room for another recording. There was no other recording, and there are plently of other mucholder shows in my saved list that it could have deleted.

4. While scrolling down the To Do list, sometimes it only allows me to view only 3 days out and it just won't go any further. Then I try again a few minutes later and I can scroll the entire 2 weeks of To Do items.

5. I've noticed some pops or cracking noises in the audio since the upgrade. But this isn't happening regularly, just once in a while. So I don't really know if it's the upgrade or not, but they never happened before the upgrade.

 

Well, it crashed again and hung again on the "Almost there" screen. Had to pull the plug for a successful reboot. This is getting really old.

One thing I notice is that after reboot, the machine seems to work pretty well for a little while, before gradually deteriorating again. Usually, this blissful period of proper function seems to last only about 5 minutes.

Clearly this is a software problem. I will try to make time during my day tomorrow to speak with DirecTV, but I can't imagine what use that will be other than to make my displeasure known. I have dusted off my old Sony SAT-T60 for now, but the difference in quality between the HD recordings and the regular is just not to be believed...

 

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It's been a long time (years) since I posted here, but I have never been so disappointed in my Tivo, I had to report.

25% of my shows stop recording before they are scheduled.

Some early deletion of newly recorded shows.

It is guaranteed to happen for a long +/- 5 Hr OTA HD show (like a NASCAR race) and occasionally happens on a shorter 1HR SD Sat. show (it really hates 'Deal or No Deal' as does my wife, and rufuses to record an entire show most of the time). Programming a SP during HD recording also seems to invite disaster.

It had been a non-hacked Tivo, until now. I might try going back to 3.1 or maybe a new Drive.

 

I've done some searching and can't seem to find this .... let me first off say got 6.3a monday of last week and have not had audio drops, shortened recordings, ect. But I have noticed that with the tivo set to DD record and playback - I get absolutely no tivo sounds unless I am in a Main menu. I realize that with 3.1 you only got tivo sounds in non DD recordings or live tv, but now I get no tivo sounds across the board. You can even tell when the receiver drops out off DD for a particular program and the sounds stay gone. Any thought? I'm sorry to hear about all the people with more severe issues - particularly audio drop outs...knock on wood...their not on my machine.

 

I have had the 6.3a problem for many weeks. I had all the problems mentioned by this thread's users. D* tried numerous fixes and sent me two replacement boxes (all refurbished and made by "400") without any luck. Finally, my problem is mostly fixed. All the problems, both OTA and satellite, reboots, etc are gone with the exception of the audio drops on my local OTA FOX Network station. I can live with that by switching from my box to the TV's internal tuner. The final fix was accomplished by doing a "Clear and Delete". It was tried before on my original box without success, but for some reason it worked on this box. All I know is that I now have a working box.

They offered to upgrade me to the HR20 box, but I did not want to do that as it has no OTA record capability at this time and HD LIL doesn't come to my region until December. I must keep my network Tivo capability.

In the next few months, all of my local cable/satellite providers are going to be making major changes in their service capabilities (mainly LIL HD). I will decide at that time whether to stay with D* or go to Verizon FiOS-TV.

 

I have the MX-500 I had to relearn my Tivo commands because after the upgrade for some reason every navigation (up, down, left, right) seemed to be repeated. That was annoying. I assume that I was always sending more than one command and the old software either ignored it or wasn't quick enough to respond.
And I have the same problem with my thumb pad. I was thinking of using the STOP button since Tivo doesn't seem to have a stop. Either that or switching to a different remote. Any excuse to upgrade

 

Has anyone had problems getting a OTA signal since the upgrade. Before the upgrade I could get all the OTA channels pretty good. Since the upgrade a couple of the channels break up all the time. I get dropouts on Fox OTA only, but NBC and ABC now breakup pretty bad. Seems like CBS is the only one that never breaks up and the towers are all less than 5 miles away and in the same area.

 

I'm pretty sure it still works as before if 30 second skip is enabled (as it always had to be). If you didn't have to reboot often maybe you forgot these were tied together. . .

 

No, I have re-enabled 30 second skip. That's always done immediately after noticing it no longer works. Besides, I don't believe that was required. Skip to tick still doesn't work either way.

Try it! More data points are always useful.

 

Yeah, I can reprogram it, but that means losing a button that was used for something else. The old behavior allowed me to get by with little need for the select button. Why did they change it? It just bongs now.

 

I'm having the audio and video drop out problem on one of my two HR10-250s and have noticed a clicking sound (like a rapidly clicking relay) while this is occurring. Anyone else had the clicking sound? I've had a couple of spontaneous reboots on both machines, as well.

 

In a machine w/o any relays and a hard drive, that's generally not a good sound to hear. Sorry to tell you the bad news, but my bet would be on a soon to fail hard drive.

 

I've had my HR10-250 for over a year without a single problem. As soon as 6.3a came along, I've seen most of the problems talked about here but the most annoying (to me) is that when trying to record Heroes (NBC, OTA), all I get is a still picture, pixelation, another still picture, more pixelation, picture, and so on (no audio). The recording is utterly unwatchable. The weird thing is, if I stopped the recording and watch the channel live, the picture and audio are just fine.

This has only happened on NBC (I record shows from CBS, ABC, HBO, UHD, Sci-fi, and others and never had this problem). Anybody out there with the same issue?

Also, my audio problems seem slightly different than the ones mentioned here, I have audio loss (sometimes - not consistent) when changing channels from an HD station (OTA or over D*) transmitting audio in DD to a SD station. I have my HR10 connected to my receiver over a toslink cable. The ward part is that I have noticed that the audio is still being sent, if I change input on my receiver and change it back the audio is always back. I NEVER (not once) had this problem with 3.1f. It's almost as if the audio track is missing a transition flag (if there is such a thing) to tell the receiver to switch from DD decoding to Pro Logic.

Any thoughts on this?

 

We all hope that TIVO is monitoring this thread to capture all the bugs......

 

I did a C&D everything on Sunday morning to try to cure the reboots. I was getting reboots when I created a new SP, almost every time. They are now gone, we'll see if it lasts. I still get the audio drop outs, last night I had one for about 18 seconds. I was getting audio drops with 3.1.5f too, so I don't think it's a 6.3a issue.

I'm just going to nurse this HR10 along until the price drops on the S3 and then I'm outta here - see ya D*, ya went down hill fast.

 

The dropouts experienced after the DL of 6.3a are distinctly different than those experienced from 3.1.5, and are in fact unique to 6.3a.

 

I was afraid of that. The only good news is it's a nearly new hard drive, under warranty, and with very few saved programs. The bad news is that this did start almost immediately after 6.3a took over. I've been a DTV subscriber since nearly the beginning and am very dissapointed that they continue to force "upgrades" that don't work properly, and, in several cases, actually damage the hardware.

 

I doubt that 6.3 had anything to do with your drive being bad. What is more likely is the 6.3 upgrade was written to a spot on your disk that was already bad or marginal.