Advertisements My Philips DSR7000 has been frozen on the "Installing a Service Update" screen ever since it downloaded the 6.2a update this morning. As a backgrounder, my Tivo got involved in a continuous reboot cycle last week, restarting itself before it ever moved past the "Powering Up" message. Believing the hard drive failed, I purchased a replacement drive from WeaKnees and swapped it in on Thursday. After the change my Tivo worked like new again for several days. But Saturday morning it downloaded the 6.2a update from DirecTV and has now been stuck on the "Installing a Service Update . . ." screen for over five hours. I have powered down the unit several times and tried a few kickstart commands because I ran out of other ideas. What could be a possible reason for the 6.2a update freezing my Tivo on the install screen? Does this point to a software problem, since my Tivo worked fine before the download, or do I have an issue with another piece of hardware?