4 Lights Flashing on Bolt

Discussion in 'TiVo Bolt DVR/Streamer' started by JOSHSKORN, May 14, 2016.

  1. HerronScott

    HerronScott Well-Known Member

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    Staunton, VA

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    The Bolt that I got my son as a replacement for his old HD is still going after 2 years. We replaced the original 500GB drive with a WD 2TB drive and I also replaced the fan at the same time.

    Scott
     
  2. afairbairn

    afairbairn New Member

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    Oct 24, 2006
    Broomfield, CO
    I'm currently running a Bolt that I bought in Nov 2016. Right when I bought it I did the external enclosure / 3TB hard drive upgrade with the SATA cable poking out through the top of the bolt and the thing has been working trouble free since then. However, the last few days its had the four flashing lights of death on 2 or 3 different occasions. But after unplugging both the external drive and the bolt and then restarting it seems to work for a bit. I'm going to try to transfer everything I can with kmttg as I'm suspicious its a hard drive problem. But what has me a little stumped is that I've been able to restart it at all. And the last team there was an odd noise that seemed to be coming from the bolt itself as it restarted. Anybody know if this is for sure a hard drive problem or could there be something else going on?
     
  3. V7Goose

    V7Goose OTA ONLY and Loving It!

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    No way we could know for sure, but the only other likely cause is a bad power supply. I'd suggest you try changing that ASAP to see if it solves the problem. If the power supply is going bad, it could cause the Bolt to corrupt the recordings on the drive even if the drive itself is not bad.

    As you probably already know, you cannot try changing the hard drive without losing ALL of the recordings on the drive you take out, so that needs to be your last test if you care about the recordings. (If a Bolt boots successfully with a new drive, it will not allow you to put the original one back in without deleting everything on it.)
     
    fis likes this.
  4. innocentfreak

    innocentfreak Well-Known Member

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    My stock Bolt just went bad which I bought during the upgrade offer back in 10/2017.
     
  5. Mikeguy

    Mikeguy Well-Known Member

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    What size hard drive? The stock 3TB Western Digital drives in the Bolt 3TB boxes are known to have a heightened defect rate, and TiVo has offered individual owners to replace boxes with those drives for free (it also has contacted owners proactively about this, when it has detected that the drives may be going bad).

    For other Bolt boxes, TiVo telephone customer support has been known to replace the boxes, including the transfer of a Lifetime subscription, at different price-point offers--often $99 (or lower/even free)-$199--depending on the specific customer support rep.* It can be helpful to know and mention the $ offers from here, and to emphasize, in a call, one's loyalty to the company, e.g. timewise and $-wise, and via amount of TiVo equipment that one has.

    A telephone call to TiVo customer support here, if needed, can be a good thing.

    * A recent replacement call, with TiVo volunteering, unasked, a free replacement: TiVo Bolt All lights flashing, no cable.
     
  6. bobfrank

    bobfrank Active Member

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    My replacement cost was something like $79. When that replacement had to be replaced after about 2 months the second replacement was free. Hopefully I'll get a few years before I have to replace the current Bolt. When I do I'll just replace the hard drive myself. Probably using a 2 TB instead of 3TB or attach an external drive.
     
  7. Apr 2, 2020 #527 of 598
    HappieMartyr

    HappieMartyr New Member

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    So my Bolt just had the 4 blinking lights and i pulled the hdd 3tb internal WD that i had installed by weaknees when originally bought it. Since we are in a stay at home order because of the Covid-19 issue i needed a quick fix i pulled a 1TB 3.5 from a premier Tivo I had laying around... and hooked it up just laying there for now... it booted fine and works perfectly. Now as far as my 3 TB HDD, I have read that the 4 blinking lights is a HDD issue or Bad HDD. So i have run an extended test with WD Data Life guard (24 hours later) and it came back as passed with no errors. i was wondering what the consensus is with this question... if i format the HDD since I presume that all my recordings are gone anyways do you think there is a chance of it just being corrupt data or something?
     
  8. Apr 2, 2020 #528 of 598
    kpeters59

    kpeters59 Well-Known Member

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    Since you've already inserted another drive in a Bolt, your previous drive is Null and Void...

    -KP
     
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  9. Apr 2, 2020 #529 of 598
    Mikeguy

    Mikeguy Well-Known Member

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    The 3TB WD drives in the Bolt 3TB boxes have been known to have a higher defect rate, to the degree that TiVo has contacted some owners out of the blue, without the owners having done anything, and offered a free replacement, even though the boxes were out of warranty--really. (TiVo diagnostic data on the boxes apparently had indicated bad drives in those boxes.) If your Bolt box had the original TiVo equipment (that is, the original WD 3TB drive), I would put the 3TB drive back in the box and telephone TiVo customer support, explaining the blinking lights and noting that you understand that TiVo is replacing the boxes due to the defective drive.
     
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  10. Apr 3, 2020 #530 of 598
    HappieMartyr

    HappieMartyr New Member

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    kewl story bro didnt add or take away anything... and was not related to my question but thanks
     
  11. Apr 3, 2020 #531 of 598
    HappieMartyr

    HappieMartyr New Member

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    Thanks Mikguy... It was a drive I had weaknees put in when i originally bought the Tivo so not sure Tivo would help me out... I personally think it would get hot and reboot itself sometimes.
     
  12. Apr 3, 2020 #532 of 598
    kpeters59

    kpeters59 Well-Known Member

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    Actually, it was accurate information that you'll never again be able to access those shows.

    Prior to inserting a new drive, you may have been able to clone the drive and boot it back up with the clone.

    -KP
     
  13. Apr 3, 2020 #533 of 598
    HappieMartyr

    HappieMartyr New Member

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    my bad i read this wrong i thought that you were telling me my warranty was null and void. SO with that being said I am not sure what you are saying, and not convinced it is accurate. Why would I not be able to clone the drive now?
     
  14. Apr 3, 2020 #534 of 598
    Mikeguy

    Mikeguy Well-Known Member

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    And so you're sure it just wasn't an original 3TB Bolt, which both TiVo and WeaKnees were selling?
     
  15. Apr 3, 2020 #535 of 598
    HappieMartyr

    HappieMartyr New Member

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    I bought it 02/10/2017 receipt says... SKU: boltV2-3TB Product: TiVo Bolt 4K DVR - 3TB Internal Hard Drive. When I got it, Tivo i thought was only selling the 500gb you could only get white Bolt at the time. I guess I am not sure though. It was just my assumption that this was an after market upgrade offered by weaknees.
     
  16. Apr 3, 2020 #536 of 598
    Mikeguy

    Mikeguy Well-Known Member

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    It could be either an original TiVo box or one upgraded by WeaKnees, depending on when you purchased it and its attributes. Were you saying that yours has a white case? If so, I believe that it would be a WeaKnees-upgraded model, as I seem to recall (I could be wrong--it was a while ago) that the TiVo Bolt+, the TiVo 3TB model, only came with a black case. Also, if yours can be set up to use either OTA or cable (not at the same time), that would indicate that it is a WeaKnees-upgraded model, as the TiVo Bolt+, I believe, has only been cable-only.

    The easiest tell, though: check the model number on the bottom of the unit:

    Bolt+: TCD849300
    Bolt 500GB / 1TB: TCD849500 / TCD849000.
     
  17. Apr 3, 2020 #537 of 598
    HappieMartyr

    HappieMartyr New Member

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    yea it is white older model which is OTAor Cable.
     
  18. Apr 3, 2020 #538 of 598
    kpeters59

    kpeters59 Well-Known Member

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    You can clone it, but it won't work in the Bolt anymore.

    TiVo moved the Database to the on-board memory on the Bolt. So, once you've altered it with a new drive, it overwrites the original one.

    -KP
     
    Last edited: Apr 3, 2020
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  19. Apr 3, 2020 #539 of 598
    bobfrank

    bobfrank Active Member

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    He's saying that even if you put the original HD back in the Bolt none of your previously recorded shows will be available.
     
    kpeters59 likes this.
  20. Apr 3, 2020 #540 of 598
    HappieMartyr

    HappieMartyr New Member

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    yes ty... i figured they were gone anyways...but good to know... now i am having hard time trashing a 3 tb HDD
     

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