4 Lights Flashing on Bolt

Discussion in 'TiVo Bolt DVR/Streamer' started by JOSHSKORN, May 14, 2016.

  1. genesat

    genesat New Member

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    Aug 7, 2003
    I actually don't know if the 2TB would have worked with TE3. My TiVo was completely stock/unmodified with original 3TB drive until it failed. That's when I tried with a 2TB I had on hand - it had never been in a TiVo before - it was a spare out of a computer where it had been replaced with a SSD. It behaved the same way with the 2TB as it was doing with the stock 3TB drive - TiVo logo appears on TV, disappears, then all 4 lights start flashing.

    It actually surprises me quite a bit - back with my original Humax Series 2 back in the day you would know the HD was failing, it would sound awful, you'd hear it spin up/spin down, clunk, clunk, you'd have glitches navigating around. Clear warning signs something was failing. With this Bolt+ failure it had no signs of anything wrong before hand. No glitching, no odd sounds coming from the drive, just went from working fine when I went to bed, to completely dead when I woke up.
     
  2. golfmikepapa

    golfmikepapa New Member

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    Sep 21, 2008
    My Bolt Vox 3TB died with flashing lights on Tuesday. It was purchased Dec 2017 so just over a year and half old. I made a support request and they gave me an RMA and charged me $573 to replace it and have me send the old one back to refund me the cost of the unit once they received it back.

    On Thursday, I get an email notification out of the blue from Tivo tech support saying that their diagnostics detected a problem with my hard drive and were offering to replace the unit at no cost to me. This would allow me to transfer my recordings before the unit failed so I wouldn't lose any recordings. They gave me a different case number from the one I made myself.

    Unfortunately, they were 2 days late because the old one is toast and I lost 3Tb of recordings.
     
    preilly44 likes this.
  3. mikeg_ms

    mikeg_ms Member

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    Oct 3, 2002
    Seattle
    Hmmmm. My bolt+ died last night. 4 flashing lights. I will be calling them

    I noticed with te4 it’s running quite a bit hotter. It overheated for the first time since the update
     
  4. acitrano

    acitrano New Member

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    May 13, 2009
    Hi folks,

    Just to add some data to your thread, my 3TB TiVo Bolt+ just died. Four flashing lights, etc. Quick troubleshooting with TiVo via email, then they told me to call. Manufacture date is Aug 2016. I purchased it second-hand from an individual; not from TiVo. It has an active annual TiVo plan in place. Phone call lasted about five minutes; rep agreed it was a hardware failure. They said it was out of warranty but they will replace it with a refurb TiVo Vox 3TB for $49. I said fine (hopefully I wont regret the "upgrade"). Weaknees is just up the street from me, so I almost brought it to them. But the swap with TiVo seemed like the simplest and most cost-effective option.
     
    Mikeguy likes this.
  5. Mikeguy

    Mikeguy Well-Known Member

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    Just for transparency, it's not as if TiVo is being particularly generous, here (although I don't know if matters are different for someone who has purchased a used TiVo box). ;) And to be fair to TiVo, it looks like it's picking up at least one of the shipping costs (?), which can be considerable, and so that's nice (and generous).
    https://support.tivo.com/articles/Features_Use/TiVo-Limited-Warranty
     
    acitrano likes this.
  6. acitrano

    acitrano New Member

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    May 13, 2009
    Absolutely; I wasn't meaning to imply they were being generous – merely that they provided me with the most attractive option. Least cost and least hassle (knock on wood).
     
    Mikeguy likes this.
  7. UCLABB

    UCLABB Well-Known Member

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    May 29, 2012
    Riverside, CA
    I got the four flashing lights this morning and figured it was dead. Hard reboot brought it back to life. For how long??
     
  8. minimeh

    minimeh Vanity Phrase Here

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    Jun 20, 2011
    San Francisco
    No one can say for sure, of course. But while it's still functioning, it might be a good idea to use kmttg to back up your wishlists, one passes, channels, and even thumbs. Then download any shows that aren't copy protected and that you really don't want to lose.

    After that effort, maybe the gods will smile upon you and let the drive live. :)
     
    UCLABB likes this.
  9. Jul 1, 2019 #469 of 508
    shwru980r

    shwru980r Well-Known Member

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    I've been using this drive in a white bolt for 2 years.

    Seagate 3TB Laptop HDD SATA 6Gb/s 128MB Cache 2.5-Inch 15 mm Height Internal Hard Drive (ST3000LM016)
     
    Mikeguy likes this.
  10. Jul 8, 2019 #470 of 508
    hansenc

    hansenc New Member

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    Jun 23, 2009
    When you say hard reboot, just pulling the power out the back or did you do something else?
     
  11. PedjaR

    PedjaR Member

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    Jan 4, 2010
    Cary, NC
    My Bolt+, bought September 2017, also died with the flashing lights. After a bit of chat with online support and trying in vain to reboot it with nothing connected but the power cord, the chat person suggested calling the support. They offered to replace it for free, even including shipping, without me even asking. I paid the deposit to get the replacement shipped right away, before the broken one reaches them. Perhaps they took it easy on me because I have two lifetime Bolts and a lifetime Roamio, plus 2 minis and a disconnected Premiere (was lifetime, transferred service to one of Bolts when they were offering a good deal to do so). The drive was half full, so I guess I have to look at where to find some of those shows. I have some one passes saved with kttmg , but have not kept it up to date.
    Edit: not temperature related, I think, since it was sitting on top of a cooler with a couple of fans blowing at it, and temps were around 50. Perhaps the cooler blew dust into it?
     
    Last edited: Jul 15, 2019
  12. MarianL

    MarianL Member

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    Feb 19, 2019
    Ack! I rarely use my LR Bolt - typically I just transfer stuff to it that I want to archive. So this morning I was going to transfer something and I couldn't pull it up on the app. Four flashing lights....jeez. I turned the power off on the strip, let it sit a bit, and repowered it up. Everything seems to be okay, but is this a sign of impending doom? Course of action??
     
  13. Donbadabon

    Donbadabon Bored TCF Club

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    Nashville, TN
    Yes. Impending doom.
    Either transfer everything you can off the unit now, or watch everything you've been meaning to watch! lol
    It also wouldn't hurt to make note of all your season passes. They are a pain to remember when you get your replacement unit.
    Then you'll be ready to call TiVo for a replacement. They've been great about replacing these out of warranty for a minimal fee.
     
  14. MarianL

    MarianL Member

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    Feb 19, 2019
    I have an unused Roamio that isn't activated right now. Is it possible to hook it up to my network and transfer things over there for holding purposes without activating it?
     
  15. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    No. But you may be able to activate it on a monthly plan, copy the files, then call up and cancel the plan. That costs nothing, but not all stuff can get a monthly plan with no annual commitment.
     
  16. MarianL

    MarianL Member

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    Feb 19, 2019
    Thanks, I’ll Check into that. I was going to reactivate it soon for my studio which is under construction. Maybe I’ll just do that a bit early.
     
  17. Sep 8, 2019 #477 of 508
    xberk

    xberk Member

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    Same thing here. Bolt +. Got it Dec 2018 so about 9 months. 4 flashing lights. Will not reboot. Tivo is sending a replacement. I had two USB fans on the Bolt to keep temp down. I'll never know if the failure was the drive (I can hear it spinning) or the power supply. I've been using TIVOs for something like 15 years. Very disappointed.

    Just to follow up 5 days later. Got my replacement (renewed Tivo Bolt +)..ran setup and called Spectrum to pair up the cable card .. not totally smooth but after a reset on the Tuning Adapter and a reboot of the Tivo all was well.
     
    Last edited: Sep 12, 2019
  18. innocentfreak

    innocentfreak Well-Known Member

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    Aug 25, 2001
    Florida
    My mothers' Bolt+ with lifetime died with the four flashing lights Monday morning. I bought it for her sometime in 2017 during one of the sales or upgrade deals. TiVo is replacing for free.

    Hope to have the replacement by Friday. It has been problem free up until now and on a battery backup, but no idea if it was the drive or power supply. It was also on top of an open shelf so no heat issues.
     
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  19. Robert Simandl

    Robert Simandl Member

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    Jan 16, 2004
    So is the four flashing lights thing a hard drive problem or a Bolt problem in general? I woke up to it this morning. Debating whether to open it up and replace the drive (like I did years ago with a 3TB drive when I first bought the Bolt on the "upgrade from series 3" deal) or call Tivo. This is aggravating since my two-year-older Roamio and my three-year-older Premiere still work great. Thanks.
     
    Last edited: Sep 28, 2019
  20. V7Goose

    V7Goose OTA ONLY and Loving It!

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    New Mexico...
    I do not think we know for sure - anything that keeps it from booting might generate the same results. But I personally think that the VAST majority of these cases are HDD problems.

    If you are really worried about hoping to save all your recordings, then I would suggest trying an alternate power brick FIRST, just on the slight chance that might fix it without getting the HDD wiped.

    If the power supply doesn't help, then I'd just open it up and plug in almost any drive to the SATA port just to see if it boots. If it does, I'd then buy a new WD Red or Purple 3TB 3.5" drive and connect it via an external enclosure to fix the box. I have decided to never put another 2.5" drive in a TiVo; those toy drives just cannot be trusted to last.
     
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