4 Lights Flashing on Bolt

Discussion in 'TiVo Bolt DVR/Streamer' started by JOSHSKORN, May 14, 2016.

  1. Dr_Zoidberg

    Dr_Zoidberg Member

    283
    15
    Jan 4, 2004

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    Mine failed last Friday, and I got the replacement Bolt+ for $79. It lasted just about two years. For $79, I figured it was as cheap as a replacement drive, so I went that route. The device was well ventilated, but I will consider some sort of aux fan, after what I've read here.

    I just set up the replacement and I'm annoyed that I can't recover the old One Passes, but that's the nature of how they do things. My only real beef is that it came with Hydra, but I guess since I'm starting over, I'll just try it out, for now. It isn't terrible, but it seems like all the sections are integrated properly instead of being re-used from older code.
     
  2. aaronwt

    aaronwt UHD Addict

    23,568
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    Jan 31, 2002
    Northern...
    With the new one, use kmttg to backup your one passes. It makes things so much easier. Especially when you have over one hundred fifty one passes, like me.

    Sent from my Galaxy S10
     
  3. Dr_Zoidberg

    Dr_Zoidberg Member

    283
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    Jan 4, 2004
    Yeah, I'll have to get back into that, because I stopped using tools like it to offload movies and such ages ago
     
  4. Rawson819

    Rawson819 Member

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    Oct 3, 2003
    Algonquin, IL
    My Bolt+ started flashing on Monday. Due to the fact it has All In service and has been active since February 2017, I didn't expect that TiVo would do anything for me and I therefore ordered a 3TB Toshiba drive from MacSales. However, after I read your post I thought I should give it a try and much to my surprise, they are replacing the unit without charge! The CSR didn't reference my longevity as a customer, but I started wondering if they did the replacement because the drive was still under warranty. ?
    Regardless, I wanted to say thanks for sharing your experience, as it inspired me to follow suit and in turn, saved me some money! :blush:
     
    V7Goose and bobrt6676 like this.
  5. Dr_Zoidberg

    Dr_Zoidberg Member

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    Jan 4, 2004

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    Harumpf, what'd I do wrong that I had to pay???
     
  6. shwru980r

    shwru980r Well-Known Member

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    Are they going to replace your Bolt+ with another Bolt+ with a 3TB drive? I think Tivo is selling the Bolt+ with a 1TB drive now.
     
  7. Rawson819

    Rawson819 Member

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    Oct 3, 2003
    Algonquin, IL
    In my excitement to hear they were replacing it without charge, I didn’t ask - just assumed it would be with a comparable unit. That would REALLY suck if it’s 1TB. I wonder what experience others have had on similar replacements.
     
  8. XIBM

    XIBM Member

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    Mar 9, 2013
    My replacement for a Bolt+ was a Bolt+. The paperwork says refurb. but the label on the back indicates a manufacturing date in 2/2019 in Mexico... Works great so far...
     
    aaronwt likes this.
  9. Dr_Zoidberg

    Dr_Zoidberg Member

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    Jan 4, 2004
    I asked, and they confirmed I would receive a Bolt+ with the 3TB drive. It arrived as described, in a non-descript box, and I have to send the original back for refurbishment.
     
    aaronwt and shwru980r like this.
  10. Jun 5, 2019 #450 of 598
    Wayne Skelton

    Wayne Skelton New Member

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    Jan 3, 2008
    Well my tech guy tried to charge a $59 “exchange fee.” He also told me I would need to send my unit back first. I knew better, since I have returned a few already, I told him I would go the credit card charge/credit route. I hope some of the many users returning units are not getting similar attention.
     
  11. 7heather

    7heather New Member

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    Feb 8, 2016
    My TiVo Bolt Vox 3TB was stricken with the flashing lights of death. After looking around online, I was convinced I would have to pay a fair amount to replace the drive. But when I called TiVo, they offered to replace it for free, I think because I had purchased lifetime service on both of my TiVos. I’ve also been a customer for around 12 years now. I also suspect they may be offering free and low cost replacements simply because they know the hard drive is defective. Maybe they’re concerned about lawsuits or bad press on the Bolt. Anyway, I’m happy they are sending me a new one for free. Thanks TiVo!
     
  12. figsys

    figsys New Member

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    Jul 15, 2018
    Another Bolt+ 3TB death to report this Friday - after only 18 months. Replacement was free since I purchased a 3 year extended warranty (or perhaps due to lifetime as others have reported). They did charge me a $399 (plus tax) for replacement which will be reimbursed upon receiving the dead unit.
     
    aaronwt likes this.
  13. Donbadabon

    Donbadabon Bored TCF Club

    4,062
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    Mar 5, 2002
    Nashville, TN
    My Bolt + 3TB died yesterday too. 4 flashing lights. Sure seems like a lot are biting it lately.

    Mine is 2 years and 2 months old. Out of warranty. They are replacing it for $49 ($53.53 after taxes).

    Hopefully this one will last.

    Edit to add - I don't think mine was a heat issue. I've always had it sitting on a laptop cooler, with two fans blowing underneath. My average temp was 40 degrees.
     
    Last edited: Jun 11, 2019
  14. Rawson819

    Rawson819 Member

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    Oct 3, 2003
    Algonquin, IL
    Just wanted to circle back and report that my 3TB Bolt+ was replaced with a 3TB Bolt VOX. (now I *need* to order a VOX remote)
     
  15. HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    I wonder what drive they are using now given the number of failures reported here recently.

    Scott
     
  16. aaronwt

    aaronwt UHD Addict

    23,568
    1,241
    Jan 31, 2002
    Northern...
    It's a WD drive. Unless something has changed.

    Sent from my Galaxy S10
     
  17. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,333
    3,780
    Dec 7, 2012
    Ashland, PA...
    Does that mean you want voice control or that your older remote won't pair in RF mode?
     
  18. HerronScott

    HerronScott Well-Known Member

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    Jan 1, 2002
    Staunton, VA
    Have you received a replacement Bolt+? I'm curious if they've sourced a different drive for the replacements given the failure rate which seems high based on recent posts here and the willingness of TiVo Support to replace the lifetime ones for relatively low cost.

    Tivo_Ted also said the 3TB drive in the Bolt+ was discontinued but they had not qualified an SMR replacement (part of the reason the 3TB Bolt+ was no longer being offered).

    TiVo BOLT VOX 3TB out of stock?

    Scott
     
  19. genesat

    genesat New Member

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    Aug 7, 2003
    My Bolt+ failed last night, it was 1.5 years old. I tried a replacement power supply adapter - no luck. Then I tried a 2TB hard drive I had on hand - it also changed nothing (it shows TiVo on the screen briefly with just green light on, then TiVo goes away and all 4 lights start flashing, never has just amber on). I think I saw something on here that the Bolt+ doesn't like anything under 3TB - is that really a thing or does it continuing to flash even with the 2TB spare drive hooked up mean it's the motherboard? I just got the automatic commercial skip upgrade a few days ago too. : (
     
    Last edited: Jun 12, 2019
  20. HerronScott

    HerronScott Well-Known Member

    7,592
    1,114
    Jan 1, 2002
    Staunton, VA
    Since you received Autoskip that means that you are running TE4 and with one of the recent software updates to TE4, some drives no longer work which originally worked with TE4 and which still work with TE3. Perhaps your 2TB model is one of those that no longer works with TE4.

    Scott
     

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