21.9.1.v9

Discussion in 'TiVo Coffee House - TiVo Discussion' started by hapster85, May 21, 2019.

  1. CloudAtlas

    CloudAtlas Bryan

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    Oct 29, 2013
    New York, NY

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    There’s always a quick setup guide and a users manual. The quick setup guide is a page or a few printed pages to get you going. But the users manual PDF can be found on the company’s website. Sometimes right on the product item’s page but always under support. For my LG TV there’s even an interactive HTML User Guide with Tour List of Settings and How to Operate TV. Samsung must have the same.
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    Last edited: Jun 20, 2019
  2. Mikeguy

    Mikeguy Well-Known Member

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    Nope, I searched online, and at Samsung's product/support webpage. Why I followed up with a Samsung support rep. No comprehensive product manual (that I could find, or that the rep. could find--and he said there was none). Amazing, isn't it?
     
    CloudAtlas likes this.
  3. d_anders

    d_anders Sr Legacy Member

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    Twin Cities...
    That is surprising given that Samsung quality, pricing, and margins are relatively high.

    Perhaps it’s only on their premium lines now they are doing this.

    This said, just a thorough walk through of the menus/settings and inputs (and how they are marked), should be sufficient....there are always specifications that sometimes are missing, but sometimes you can find those online.


    Sent from my iPhone using Tapatalk
     
  4. Mikeguy

    Mikeguy Well-Known Member

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    That's what I ended up doing, and there often were on-screen explanations. But not always, and typically brief--it just would have been "nice" to have something more complete/comprehensive.
     
  5. biggerfish

    biggerfish New Member

    17
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    Jul 18, 2004
    Dallas Texas

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    My issues with this latest update started this week. Not sure when we got the update.

    Roamio is running 21.9.1.v9-848-6-848

    3 Minis are running 21.9.1.v9-A92-6-A92

    I’ve had this set up for five years plus.

    Roamio cannot complete an Internet connection to the TiVo service. Gets to “loading 14% - 20%” and hangs there, eventually the box restarts.

    Attempts to connect 5-6 times a day, restarting each time. Of course this interrupts anything we’re recording or watching.

    All other network and internet stuff works ok.

    I’ve restarted the router and all components, even tried the “disconnect from Ethernet for an entire day” trick. Nothing works.

    Any suggestions would be greatly appreciated.


    Sent from my iPhone using Tapatalk
     
  6. TexasDVR

    TexasDVR Member

    104
    13
    Feb 20, 2013
    Version 21.9.1V9-USC-11-849 In Dallas

    Signal Meter Does Not Work

    Channels in the Guide lists "Title Not Available" and will not record, because TiVo cannot connect to the correct RF for that station

    Channel List cannot be cleaned up, has about 20 bogus channels that do not exists.

    "Clear and Delete Everything" does not clear and delete everything! Cannot get rid of all the bogus channels. Cannot get a clean channel list or Favorites that you can record on.

    All of the above problems are much worse after the Dallas Repack last week

    Does anyone know if versions After V9 fix any of the above problems?

    Not being able to Scan and Set Up a Clean RF/Channel List and have the Guide attach to it, is completely NUTS, even after "Clean and Delete Everything"

    Hello Tivo - RF 45 does not exists in Dallas anymore, and it prevents those of us that want to record shows on RF 21 (channel 58-1) from doing so. Plus there is the problem with the other 15-20 bogus channels in the "channel listing"
     
  7. TexasDVR

    TexasDVR Member

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    Feb 20, 2013
    On yes, my 12 year old Panasonic can scan and set up new and complete Channel List after the Dallas repack; but the TiVo cannot!
     
  8. biggerfish

    biggerfish New Member

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    Jul 18, 2004
    Dallas Texas
    UPDATE: After a pretty long phone call with TiVo support, it was determined that I have a defective Roamio Plus. They want to do an exchange:

    $149 = Exchange Fee (new Roamio Plus)
    $199 = Rollout Lifetime Service on new box
    $349 = Deposit until they get the defective box back

    $700 out of pocket to get a new box, then a credit of $350 when they get it back.

    Is it worth it to opt for a new Roamio instead? Is the speed better? Does it work with mini's better? Anything good or bad about this?

    I hate spending $$$ unnecessarily for a brain transplant -

     
    Noelmel likes this.
  9. Joe3

    Joe3 Active Member

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    Dec 12, 2006
    Boston MA
    If they say you have defective TiVo, try replacing the hard drive for kicks. I just don't have much confidence in TiVo support these days.
     
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  10. schatham

    schatham Well-Known Member

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    Don't take their word that the box is defective.

    Refresh your ip.

    Put the Roamio on wireless and try. Disconnect the Mini's.

    Consider moving back to TE3.
     
    biggerfish likes this.
  11. biggerfish

    biggerfish New Member

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    Dallas Texas
    I replaced the HD with a 3 TB when I got this box in 2014. If I could only find that drive now...
     
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  12. biggerfish

    biggerfish New Member

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    Dallas Texas
    I've done the IP refresh, turned MoCA on and off, even tried a static IP. Still no good. Don't have a way to turn wireless on the Roamio.

    Totally down with downgrading to TE3 - and there are plenty of instructions everywhere on how to do that.

    Is there a way to keep from being auto-magically upgraded again in the future?
     
  13. schatham

    schatham Well-Known Member

    1,523
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    Mar 17, 2007
    Roamio has wireless built in. Even a cell phone hot spot could be used to test.

    The Roamio won't auto upgrade.
     
  14. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,335
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    Dec 7, 2012
    Ashland, PA...
    A Roamio will switch to its internal wireless when the CAT-5 connector is removed. Place the CAT-5 back, and it used to switch back to Ethernet. Now a power cycle may be needed.
     
  15. biggerfish

    biggerfish New Member

    17
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    Jul 18, 2004
    Dallas Texas
    Well phooey, I went ahead and did the downgrade before I saw this comment.

    No matter though, we can watch TV again in multiple rooms, and my wife decided not to leave me. All is well again.
     
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  16. Jul 2, 2019 #136 of 136
    Mikeguy

    Mikeguy Well-Known Member

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    When the TiVo customer service agent's script runs out, the next page nowadays (and for awhile) has seemed to be, tell the customer that the TiVo box is defective and offer a deal to replace it. While, in one sense, that is nice, it sure would be nicer if the next page said, before that, "Escalate to Level 2 support, to find the real reason for the malfunction." I guess that TiVo just finds it cheaper to replace the box.
     
    biggerfish likes this.

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