2019 V70 Thread - Edge of a new decade? Still last decade's problems.

Discussion in 'TiVo Mini' started by lajohn27, Jan 5, 2019.

Has TIVO support gotten dramatically worse? Or is it about the same?

  1. - DRAMATICALLY WORSE, like Richard Burton & Liz Taylor drunken fight worse

    1 vote(s)
    50.0%
  2. - About the same. When was it ever good? other than when E. Stephen Mack was there?

    1 vote(s)
    50.0%
  1. lajohn27

    lajohn27 Fanboi.. So what?

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    Right ok. Lemme do some stuff.
     
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  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Curious. The usual default is 192.168.1.xxx but that screen shot is 192.168.0.xxx.
     
  3. kpeters59

    kpeters59 Well-Known Member

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    D-Link and Netgear (and others) use 192.168.0.x. Linksys made famous the 192.168.1.x subnet. All of them are unroutable.

    -KP
     
  4. lajohn27

    lajohn27 Fanboi.. So what?

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    K - I have NO IDEA what I did earlier when I told the mini to get it's IP by DHCP (( so I thought )) but whatever I did - I didn't do that.

    And no matter what I do - I can't get the IP address of the mini -- assigned by the DLINK router, to appear in the TIVO Network status screen. THE MAC address for MOCA shows up.. but no IP.

    Is that how it is on your machines?
     
  5. kpeters59

    kpeters59 Well-Known Member

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    (Sorry...the Texans are doing their best to get their Azzess handed to them...)

    I wasn't sure if you'd be able to access Network Diagnostics during Setup or not...apparently not.

    But, if you can Ping it, it has an IP.

    -KP
     
  6. kpeters59

    kpeters59 Well-Known Member

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    But, when you are in the Network Selection screen, can't you choose to have a Static IP?

    -KP
     
  7. lajohn27

    lajohn27 Fanboi.. So what?

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    When it's the cable modem == I can't guess a correct fixed IP, I tried a 192.168.1.1 or 1.10 with routing back to the main IP of the main box but no dice.. I tried an incremental from the box address as assigned by cable co - but again - no luck.
     
  8. kpeters59

    kpeters59 Well-Known Member

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    Well, the TiVo can't do Routing either.

    If you set the MoCA adapters to 192.168.1.1 and .2 then the Mini ought to be able to find the TiVo and watch TV, but won't be able to go online.

    But, it would give proof of concept that the Mini does work...

    What model was that D-Link?

    -KP
     
  9. lajohn27

    lajohn27 Fanboi.. So what?

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    It's a DIR 615 and honestly.. I just want it to watch TV in the bedroom. I could care less about apps or going online with it. I'll try this next.

    Complicating factor - I'm on crutches (broke my foot 3 day before Christmas.. STAIRS :1 ME: 0 =-- there isn't some clever way I could configure the IP's on the TIVO's with a web url is there?
     
  10. kpeters59

    kpeters59 Well-Known Member

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    No.

    Did you disable IGMP on the DIR-615 while it was connected? Or try the other 'Versions'?

    -KP
     
  11. lajohn27

    lajohn27 Fanboi.. So what?

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    Disabled that.

    But this evening found a whole new world of pain in that the one rj45b port exiting cable co modem has an iffy spring loaded mech to hold plug in place. Occasionally drops connection; sometimes so badly you need to push to left to get it connecting.

    Confirmed same with 4 RJ45 CAT 5 cables.

    Cable co will be getting that back in the morning
     
  12. kpeters59

    kpeters59 Well-Known Member

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    Do they have a router you could give a try to?

    -KP
     
  13. lajohn27

    lajohn27 Fanboi.. So what?

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  14. kpeters59

    kpeters59 Well-Known Member

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    It'll have MoCA, too...

    -KP
     
  15. lajohn27

    lajohn27 Fanboi.. So what?

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    Ok so this is the current numbering system which i intended to keep as simple as possible in an attempt to get the mini (DVR-2B98) to see the other DVR present on the network DVR-DA03.

    The mini however is running software 20.2.2-01-6-A92.

    While the DVR is running
    20.7.4.stream.RC2-USB-6

    Apparently those two are incompatible out something? The TIVO rep trying to explain it to me, want very good, it was either:

    - those two versions were incompatible and there was no way to update either one to make them compatible

    - My TIVO mini was some how defective

    - the A92 mini was too old and i should buy a new A95 model

    - some other jibber jabber that made as much sense as the above

    Btw as addressed below the mini cannot see the DVR. It failed guided setup

    Screenshot_20190106_205546.jpg
     
  16. kpeters59

    kpeters59 Well-Known Member

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    Really?

    Who'da thunk it?

    KickStart won't work on a Mini to try KS 51 or 52?

    They didn't offer to send you a new one?

    That sucks...

    -KP
     
  17. lajohn27

    lajohn27 Fanboi.. So what?

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    Didn't buy from them but from eBay. Unit was working last time used bla-bla.

    Seems to this kid the problem is that if your mini regardless of model falls to far behind in sw updates you're sh+t out of luck, and the company doesn't warn on this point. Why would they their customer service just recommended i buy a new one!

    Seems like ripe territory for class action lawsuit to me...
     
  18. kpeters59

    kpeters59 Well-Known Member

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    Houston, Texas
    Well, truth is, that just 'cause 1 CSR said something, doesn't make it true.

    Call back again tomorrow and see if you can get them to swap it out.

    -KP
     
  19. HerronScott

    HerronScott Well-Known Member

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    Or see if they can escalate and make sure this new Mini updates.

    Scott
     
  20. lajohn27

    lajohn27 Fanboi.. So what?

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    My god I love CSR Roulette/ Lucky 7 CSR calls..

    It seems beyond credulity that your unit falls behind in the updating process and too bad so sad go buy a new one. I'm not giving this up as I told both the initial rep and the 'manager' I was escalated to on Saturday.

    The rep kept asking me to go to a particular menu of the MINI, which I had explained repeatedly was locked inside the guided setup routine, thus preventing access to the other menus. It was like the rep had never even seen a TIVO let alone a mini..
     
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