20.7.2.RC22 Update - OMG ugly

Discussion in 'TiVo Premiere DVRs' started by PCurry57, Jul 29, 2017.

  1. Jul 29, 2017 #1 of 153
    PCurry57

    PCurry57 Liberal Hippie Chick

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    Oh my, how many ways cannon I say I hate the new color scheme. The bright white highlight in menus is nauseating. The little TiVo guy icon is now faceless and gray. The new thumbs up/down icons stink (ugly).

    The contrast on menus is hard to read it's too bright


    Update: just called tech support apparently now offshore. After having verified my phone number, via automated call system I was asked to verify again. Then I was asked to verify my email address and physical address. With exception that I did verify I love in Dallas Texas, I refused both because it's irrelevant as all my contact information on my account is accurate. I was then informed that they were refusing further assistance. My Roamio OTA which has yet received this update also had a the year extended warranty.

    It may be Time to bring Rivo / TiVo into court violation of contact for Lifetime service (TDTPA) Texas Deceptive Trade Practices Act.

    Sent from my SM-G955U using Tapatalk
     
    Last edited: Jul 29, 2017
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  2. Jul 29, 2017 #2 of 153
    tarheelblue32

    tarheelblue32 Well-Known Member

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    You're going to sue them because you don't like the new UI color scheme? Good luck with that.
     
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  3. Jul 29, 2017 #3 of 153
    tarheelblue32

    tarheelblue32 Well-Known Member

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    Someone has reported that the new update allows Premieres to use SkipMode. Can any Premiere owners confirm this?
     
  4. Jul 29, 2017 #4 of 153
    PCurry57

    PCurry57 Liberal Hippie Chick

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    NO, i can confirm it does NOT enable SkipMode. I have two Premieres both received this update. I even rebooted hoping the horrid menus would clear up (HDMI issue).

    No SkipMode, I transferred a problem from the Roamio OTA that did infact make use of SkipMode no luck. This should have worked were it available as transfers from Premieres to Roamio SkipMode works on Roamio.

    Sent from my SM-T817P using Tapatalk
     
    Last edited: Jul 29, 2017
  5. Jul 29, 2017 #5 of 153
    PCurry57

    PCurry57 Liberal Hippie Chick

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    You did not pay attention, its not entirely about menus. It's about violation of contract regarding customer, tech support. Forcing customers to verify every single aspect of personal contact info. I've been victimised by identity theft in the past, extremely cautious what I share now. Even when I have a business relationship with the company, especially when dealing with offshore (Philippines) or other foreign call center as that's how my identity was co-opted before.

    Sent from my SM-T817P using Tapatalk
     
  6. Jul 29, 2017 #6 of 153
    sharkster

    sharkster Well-Known Member TCF Club

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    Tivo Guy has been faceless and grey since I got my first Bolt, so that's just a thing from then on, I guess. It bugged me a little bit, but not as much as bad software or guide data software would. I was on the phone with somebody at Tivo back then and asked about Tivo Guy not having a face anymore. He was mildly amused.

    Probably even more silly - I also loved the start up thing from my Series 2 Tivos - it was colorful and cute. (easily amused here) I miss that.
     
  7. Jul 29, 2017 #7 of 153
    NorthAlabama

    NorthAlabama tabasco rules

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    sweet home, al
  8. Jul 29, 2017 #8 of 153
    TIVO_GUY_HERE

    TIVO_GUY_HERE I miss the ocean

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    I am neither faceless, or Gray,,, ok a little gray since that picture was taken.:):)
     
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  9. Jul 29, 2017 #9 of 153
    sharkster

    sharkster Well-Known Member TCF Club

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    Oops! :oops: Most humble apologies. :)

    You know - when I was typing that I was thinking 'hmm...isn't there a guy here named Tivo Guy?' Then my faulty memory said 'I dunno'. :D
     
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  10. Jul 29, 2017 #10 of 153
    Mikeguy

    Mikeguy Well-Known Member

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    Probably just easier to provide them your email address and physical address (which you likely would have to do in a dispute resolution) . . . . ;)
     
  11. Jul 30, 2017 #11 of 153
    PCurry57

    PCurry57 Liberal Hippie Chick

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    You've apparently never been victim to ID theft

    Sent from my SM-T817P using Tapatalk
     
  12. Jul 30, 2017 #12 of 153
    paully65

    paully65 Member

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    Does anyone have a screenshot of what the interface looks like? XL4 has not gotten it yet.
     
  13. Jul 30, 2017 #13 of 153
    eherberg

    eherberg Active Member

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    Just search for Bolt menus on google. That's what it looks like. It's just the Bolt interface across the Series 4 and up models, now.
     
  14. Jul 30, 2017 #14 of 153
    Mikeguy

    Mikeguy Well-Known Member

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    Actually, I've unfortunately had my credit card info. and email credentials taken in the past, no matter how careful I've been. Indeed can be scary.

    Presumably, TiVo already has customer email and address info., and so personally, I see little exposure in providing it to bona fide TiVo customer support, to get support (and to prove to the agent that I'm the bona fide me). Interestingly, I've had other (non-TiVo) tech. support ask for this same info. (plus phone no., in case there's a telephone call disconnect). Simply my point-of-view.

    Otherwise, you might just try good old agent roulette and see if the next agent requires it. ;)
     
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  15. Jul 31, 2017 #15 of 153
    Teeps

    Teeps Well-Known Member

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    No update on my XL4 or Roamio...
     
  16. Jul 31, 2017 #16 of 153
    zalusky

    zalusky Well-Known Member TCF Club

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    I hate the flat look as well. I also hated when Apple did it to IOS.

    That being said it wouldn't surprise if it was a good way to save memory and possibly increase a little performance.
     
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  17. Jul 31, 2017 #17 of 153
    chiguy50

    chiguy50 Well-Known Member

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    I got it on my Premiere Elite/XL4 and Mini, but not on my Roamio Pro yet. I signed up all three on the priority release list.

    And I can confirm no Skip Mode on the Premiere.
     
  18. Jul 31, 2017 #18 of 153
    Corran Horn

    Corran Horn Member

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    YouTube and Netflix seem slightly better. The PS4 and Mini are still faster, though.
     
  19. Aug 1, 2017 #19 of 153
    Sparky1234

    Sparky1234 Well-Known Member

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    I like it. Looks like Bolt...
     
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  20. Aug 1, 2017 #20 of 153
    shwru980r

    shwru980r Well-Known Member

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    The menu issue is the premise of the call, and even if you could get through without all the verification nonsense, it isn't going to bear any fruit, in my opinion.
     
    Last edited: Aug 1, 2017

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