20.6.3

Discussion in 'TiVo Coffee House - TiVo Discussion' started by AdamHix, Nov 4, 2016.

  1. bsbd

    bsbd New Member

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    Mar 1, 2015
    Virginia...

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    Come to think of it, what you're describing sounds exactly like what I've been seeing occasionally here... on Cox Cable in Southeast Virginia with a Roamio Pro. I also think it would have started about the time of the 20.6.3 RC7 update. So it wouldn't be exclusive to Comcast.
     
    Last edited: Dec 19, 2016
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    My feed has this. There's 50 channels, stereo, 480p. There's one channel in HD, 1080i 5.1 also, but it might be special. It's not bad, but I prefer Pandora.
     
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  3. alexb

    alexb Active Member

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    I used to get this on my media center for some channels for ceton tuner but not homerun.
    Turned out to be a signal issue caused by discontinuity on the COAX hidden in my walls.
    Comcast guy 'cured' it by over amplifying signal and then putting attenuators on each device to bring the db level down 'to normal'.
    For my bolt+ i had to remove the attenuator to remove some pixelation on one channel.

    This probably means my signal is clipped from over amplification (might be cause of odd sound drops occasionally...)

    I probably need to get a new COAX pulled through my internal walls but that is $$$$
     
  4. Sgt Howl

    Sgt Howl Member

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    Jan 18, 2013
    It's exactly as you describe it. We're not currently experiencing the problem in my neck of the woods, but we did fairly persistently a few weeks ago. I was able to get Comcast to acknowledge it was their problem. Suggest you ask one of your neighbors not using a TiVo with Comcast if they have the same problem.
     
  5. samccfl99

    samccfl99 I Am Sometimes Vocal

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    coconut...

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    Well I see what people are talking about with the minis. If they did not have the name wrong showing on the main tivo, I would have thought that they finally did something with that darn timer. I had wanted it extended to 8 hours instead of 4, but they never did it. I do understand the problem with people who have multiple minis taking up tuners, but going into Tivo Central with mine, it always releases it. Others seem to report it does not release. I am just happy I do not have to run my script anymore when I go to bed (they probably will put the timer back in), but now I have no record of when I went to sleep...LOLOL.

    I have noticed that it seems to be "skipping" a little now in Live TV only. I only use it when I am taking a nap of going to bed. I use Moca. Has anyone else noticed this difference?
     
  6. CapnBry

    CapnBry New Member

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    Add to the HDMI handshaking isses, I have been using my Tivo Roamio with my Onkyo TX-NR646 and UN65JS8500 TV for a year and a half without any problems. However, as of the latest update, I'll lose picture when the resolution changes (1080i to 720p or vice versa). The sound will stay on but the TV reports "no signal" and at this point the receiver is sort of locked up and even going from one input to another to switch the resolution won't even get my picture back. The only solution is to power down the receiver and power it back on again.

    This started THE DAY I got the tivo notification that there had been an update and happens 3 ort 4 times in an evening so it isn't like this is a sort of infrequent issue that I might not have noticed over the past year. I thought my receiver must have somehow broken but checking here I am fairly confident this is in the Tivo update. There was an available firmware update for my receiver which I installed but it did not make a difference.

    I did find a workaround which might be useful, I moved the Tivo from HDMI input 2 on the receiver (which is an HDCP 2.2 compliant port) to one of the other HDMI ports which is not HDCP 2.2 and I haven't had a problem over the past 3 days.

    EDIT: Derp, I have a Roamio not a Premiere any more
     
    Last edited: Dec 29, 2016
  7. WKoZ

    WKoZ New Member

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    Dec 30, 2016
    After installing 20.6.3 update, my MoCA connection stopped working. Was using my Bolt as a bridge for the MoCA network, and was also using a TiVo mini in a different room. MoCA connection no longer exists. Tried to re-set up Bolt as a Bridge, and it gives me the C33 error. Which doesn't make sense because C33 for an error for trying to connect TO MoCA, but I am not trying to connect TO MoCA, I am trying to establish the network.

    Bolt is connected to my modem via Ethernet and connected via Coax to the wall. I have no problem watching TV on my Bolt, or even using the "Connect to TiVo Service Now." I have established a connection on the Bolt. It just won't establish the MoCA network. I made no changes to my network. Just installed the update to the Bolt and 2 days later the MoCA went down. Phone support had me do a few power cycles and attempt to reset the network connection. My Bolt says Ethernet + MoCA is enabled, but it is obviously not distributing the signal. I was getting conflicting reports from techs saying this is a known issue, and some said it wasn't a known issue. I purchased a TiVo Bridge to prove out that my network is fine, and that a Bridge works, and that it is the Bolt it self that isn't working properly. Any other thoughts?
     
  8. jcthorne

    jcthorne Well-Known Member

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    Something may have gone wrong with your Bolt. This is not just the 20.6.3 update as my Bolt is still working as a MOCA bridge to my mini. Lots of other issues but the mini still works and displays live tv and recorded shows from the Bolt.
     
  9. Jan 8, 2017 #349 of 397
    cybergrimes

    cybergrimes Legend

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    I finally called TiVo (instead of opening tickets & chatting) about my ongoing WWE Network issue-- they said they have an update being pushed tomorrow 1/9 that will "address a lot of the recent issues". Has anyone else heard anything about an update tomorrow?
     
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  10. Jan 8, 2017 #350 of 397
    justen_m

    justen_m Cheesehead TCF Club

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    Not exactly. I did get an email from TiVo on 1/2, saying some of my issues would be resolved by a patch. No time or date given. I got another pm from tivosupport_randi on 1/4 saying I was added to the priority list for the update when they have it. Again no estimate for the time or date. These were in response to two support requests for my Roamio, submitted 12/15. One regarding the c423 errro when connecting to my TiVoHD, another regarding the inability to stream music from my PC, both which broke with the 20.6.3 software.

    I'll keep my fingers crossed, but not holding my breath.
     
  11. Jan 8, 2017 #351 of 397
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    You should not get your hopes up. I don't have the issue with c423 errors, but I do have the Desktop/music problem. I think tomorrow is probable for a release, since TiVo doesn't seem to work on weekends.

    On Friday Margret sent out update to a few people to fix the Mini timeout problem. If that's the same version they are shipping tomorrow, it doesn't fix the problems. It does fix the Mini timeout problem when installed on a Mini.

    Mini is always Capturing Tuner
     
    Last edited: Jan 8, 2017
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  12. Jan 9, 2017 #352 of 397
    samccfl99

    samccfl99 I Am Sometimes Vocal

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    coconut...
    There is no Mini timeout problem. This is the way it should work (for a person living alone) or they should add "user options":tonguewink:...I knew it would not last...:rolleyes::rolleyes::rolleyes::D
     
  13. Jed1

    Jed1 Well-Known Member

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    On top of the year long issue with the audio not changing when using a receiver I now noticed that when tuning to a SD channel from a HD channel it takes about 4 handshakes for the video to show up. Also I get a quick green screen flash also. I am not sure on which RC this happened but I do know that it wasn't doing this before this update. It is important to note that I have 480i, 480p, 1080i, 720p, and 1080p24 resolutions checked.
    I actually think that TiVo has shortened the HDMI handshake time and my TV does not have the time to sink with the TiVo so the hand shakes fail. I suspect TiVo will have to increase the amount of time in order for the HDMI handshake to complete.
     
  14. Lurker1

    Lurker1 Well-Known Member

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    As a workaround, you could enable only one video resolution, let TiVo upscale everything up to that, and eliminate the need for any HDMI handshakes.
     
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  15. Jed1

    Jed1 Well-Known Member

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    I get better results if I let the Kuro do the scaling. The problem with work around is they become the permanent solution to the problem as TiVo seems to be less likely to fix the ever increasing number of bugs anymore. I avoid support like the plague as it just is become worthless to waste the time with them anymore. This update was supposed to address these HDMI issues but they have become more numerous instead.
     
  16. Lurker1

    Lurker1 Well-Known Member

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    Your choice, just trying to help.
     
  17. webminster

    webminster Member TCF Club

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    Maybe I've been lucky to this point (or unobservant), but just got hit with the DD+ issue on RC15. Noticed the box was locked on stereo watching a show on ShowtimeHD. Had to go to audio menu and toggle between PCM and Dolby to get the box back to doing DD+ again.
     
  18. BrettStah

    BrettStah Well-Known Member TCF Club

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    San Antonio
    /tangent

    I don't think I've watched an SD channel in a few years. The first thing I do with a new DVR is remove/hide all non-HD channels.
     
  19. Lurker1

    Lurker1 Well-Known Member

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    Sometimes workarounds are all we've got in the new Age of Rovi.
     
  20. Jed1

    Jed1 Well-Known Member

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    Frackville, PA.
    I am grateful for the advise but in my case there is some channels that are not in HD and I have to watch SD. Also I want to get 1080p24 and DD+ with Vudu and Amazon so I use the multiple resolutions so I can get the most out of my display.
    The odd thing is there is no issue switching between 720p and 1080i just when tuning to a 480i SD channel from a HD channel. Once the handshake happens there is no issue tuning in other SD channels.
    I have to admit I am getting real close to throwing in the towel and using the STB's from my cable company. None of these problems exist with those units. The only thing holding me back is TiVo is one of the few devices that can send native 1080p24 from Vudu and Amazon to my Kuro.
     

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