20.4.6aRC1 Release Notes

Discussion in 'TiVo Premiere DVRs' started by TiVoMargret, Feb 23, 2015.

  1. Mar 3, 2015 #81 of 142

    paul_w_downing Member

    Feb 22, 2002
    Lake Orion MI


    I don’t know if there is an official bug list, so I thought I would toss in my $0.02.
    No responses needed, I’m not trying to debug the problems. Just passing on my experience.

    I’m glad that TiVo is still keeping the Premier Line updated, this is extremely important for customer retention. If they had not upgraded the Premier, then I would not staying with TiVo much longer. I plan to skip the current DVR line and pick up the next generation (if it support OTA), if/when it comes. This makes me feel like I had a long enough life with my Premier.

    Since receiving the update my Tivo Premier XL has locked up 3 times requiring me to pull the plug.

    1st Lockup:
    Converting all my SP’s (about 50) to include streaming options. While about 50% through the list, it went to blue circle, and never came back, no response to remote. I can see this one, as I had just made massive changes and I would guess I overflowed a stack buffer or something.

    2nd Lockup:
    The Now Playing List had some empty folders that I was trying to clean up. For example, the default SP had streaming plus recordings. I manually deleted the streams I had already seen, and watched the last 2 recorded episodes, so I was going back and forth in and out of the folder trying to make it go away. I was bouncing to other folders to see if they have the same problem. The screen went black and would not come back. Eventually I could press Guide and get it to come up, but I could not navigate or select anything in the guide.

    3rd Lockup:
    Tuned on the TV when I got home from work last night and got an error something like “VC – Channel not found”. It did not matter what channel I selected, including OTA channels.

    Generally I like the update, (apart from the reboots), there are some tweaks that need to occur though in my opinion.

    Empty Folders in Now Playing List:
    I likes the old behavior that folders would not be visible if there were no unwatched shows. This really clutters up the now playing list.

    Date Stamps For Folders:
    Again, the folders should be sorted by the most currently available unwatched show. This does not seem to the case. I have folders that show a date of 2/28 but the most current show in there is 2/1 but they are sorted ahead of other folders with newer shows.

    Would like better clarity of PAID vs. “FREE” sources:
    When you explore an episode, it shows all sources (which is OK), but Xfinity should be Xfinity (FREE) or Xfinity ($2.99), and Amazon Prime and Amazon Instant both show up as show options. There is no need to show Amazon Instant (which is paid), if there is already a PRIME (free version), because it could be that someone clicks on instant and pays for show they already had available for free. It is hard to train the other users in my house to #1. Look for the Netflix or Hulu Icon, then #2 Look for the Prime, then #3 Go into Xfinity, but only continue if it is free, then #4 Go to Instant because it is usually cheaper than Xfinity.

    There still seems to be some disconnect or lag between updates from all video sources:
    Eg House of cards did not show up in OnePass, and I noticed that it thinks that some streams of episodes are paid and some are free, when they are free. I don’t recall the show, but S1E1 was Free, S1E2 was Paid, S1E3-E12 were free. I really doubt the S1E2 was only from paid sources.

    Please continue to work diligently on the bugs and unexpected behaviors, and the user experience.
  2. Mar 3, 2015 #82 of 142

    Drewster Connoisseur

    Oct 26, 2000
    After getting this update, it seems my Premiere XL only has guide data for through Thursday. Anyone else?
  3. Mar 3, 2015 #83 of 142

    shwru980r Well-Known Member

    Jun 22, 2008
    That worked. Thanks. I was thinking that by having captions turned on in the display settings, it would enable captions for Amazon Prime.
  4. Mar 3, 2015 #84 of 142

    astrohip Well-Known Raconteur TCF Club

    Jan 6, 2003
    That would make far too much sense to work.:D

    Glad to help. First thing I do with all one-off sources is test how captions work. With Community moving to Yahoo TV, I need to see how that works. BTW, Yahoo isn't on TiVo, is it?
  5. Mar 5, 2015 #85 of 142

    JWhites New Member

    May 14, 2013


    I was one of the first to sign up my Roamios and Premieres back in January and never received the update on the Premieres. I resigned the Premieres up a few days ago and I haven't recieved this 20.4.6a RC1 update either.
  6. Mar 5, 2015 #86 of 142

    JoeKustra in the other Alabama TCF Club

    Dec 7, 2012
    Ashland, PA...
    That's weird because I read that there is one list and it remains active forever. That said, I signed up for my Premiere but not Roamio/Mini. The Roamio/Mini got their update when it became a general release and the Premiere got RC1 on the first day of distribution.

    I thought that One Pass would be a single decision for both platforms. Perhaps that was wrong since the Premiere has the option for "1st Year" and the Roamio has "First Season". Seems there were two groups doing the code. I find it interesting since that option is not available in the defaults either. That omission is probably due to screen limitations.
  7. Mar 5, 2015 #87 of 142

    moyekj Well-Known Member

    Jan 23, 2006
    Some series don't have episode/season info so use years instead. It's same code on both platforms.
  8. Mar 6, 2015 #88 of 142

    JWhites New Member

    May 14, 2013
    Correct on both. I've seen it on certain shows even on older software versions. :up:
  9. Mar 6, 2015 #89 of 142

    mln01 Member

    Jan 10, 2006
    Is there any info about when Premiere units that were not on the priority list should be expected to get the 20.4.6 release?
  10. Mar 6, 2015 #90 of 142

    joewom Member

    Dec 10, 2013
    Check out the below on that question kind of. I would sign up for the priority list if you still can.

  11. Mar 6, 2015 #91 of 142

    Drewster Connoisseur

    Oct 26, 2000
    Closing the loop, my issue was fixed by repeating guided setup. I also contacted Margret, and (after they checked some logs and stuff) it looks my guide issue likely started before the update but I never noticed.

    So... never mind! :D
  12. Mar 7, 2015 #92 of 142

    UCLABB Well-Known Member

    May 29, 2012
    Riverside, CA
    My Premiere that was NOT of the priority list but nevertheless got the update. Maybe because my other Premiere WAS on the list and they did the household? I hadn't signed up the wife's Premiere since I wanted to postpone the squawking I get from her whenever there is a change. ;-)
  13. Mar 8, 2015 #93 of 142

    JWhites New Member

    May 14, 2013
    Clearly TiVo is incompetent since I've still not gotten the god damn update and I've been on the list since January.
  14. Mar 9, 2015 #94 of 142

    chiguy50 U.S. Army (ret.)

    Nov 9, 2009
    Atlanta, GA
    You can curse the darkness or you can light a candle.:)

    Simply send Margret an email with your TSN's and I believe you will have a quick resolution. We (and TiVo) are fortunate to have access to such an attentive and responsive resource!
  15. Mar 9, 2015 #95 of 142

    jrtroo Chill- its just TV

    Feb 4, 2008
    Strange measure of calling an entire company incompetent.
  16. Mar 9, 2015 #96 of 142

    Bierboy Seasoned gas passer

    Jun 12, 2004
    Fishers, IN
    I've come across an oddity with this update -- I select a folder/group, then discover I cannot "highlight" a show within the group to select (e.g., it's not highlighted in yellow). I can move up to the featured shows at the top, then back down into the folder/group, and it's then highlighted in yellow, and I can select it. Anyone else seeing this?
  17. Mar 9, 2015 #97 of 142

    Nels New Member

    May 20, 2008
    I have to say I LOVE the update. Watching a series is so easy now on my TiVo Premier. Binge watching has always been a favorite of mine and now I have a great new tool. I used to switch between my TiVo and my BluRay player to get Netflix and Amazon Prime. Now I can do it all with one TiVo and one remote.

    You have improved my life again, TiVo! Thanks
  18. Mar 9, 2015 #98 of 142

    nooneuknow Well-Known Dismembered Member (Lurk Mode On)

    Feb 5, 2011
    Whitewater, WI
    I agree. But, count me as one of those (in the Roamio user base) who wants to be able to have the choice to view My Shows ungrouped, sorted by date of recording. If the Roamio had the SDUI available, I'd be switching between modes, just to have (regain) access to that option. It has never been my "by default" way of viewing My Shows, just a view I toggled to and back, regularly, but not every day.

    I'm sure I'm not the only one to see a long-running "glitch" when two boxes running HDUI (Premiere and/or Roamio), results in a SDUI view of the other box's My Shows list. It can be corrected to be HDUI view by forcing a call to the TiVo service on the box being remotely viewed.

    It's still present on my Roamios with 20.4.6, and proves the ungrouping and old sorting ways are still "in there".

    I can be more understanding when TiVo takes options/functions off the table, if it was required, and removed from the code (or replaced with different code).

    I'm less understanding, when glitches reveal the code is still there, and our access to it has simply been revoked (or in the case of Roamios and the SDUI, never available, but still hidden underneath).

    I don't think there's any doubt that TiVo wants everybody on the HDUI, in hopes of being able to not have to support and update the SDUI any longer than they have to.

    Given the judgment calls recently made by TiVo, I don't feel as if TiVo cares if they lose subs over it, so long as the numbers aren't too large.

    Let's not forget that once a TiVo has product lifetime service, voting (expressing dissatisfaction), by selling that TiVo and never buying another, won't change active subscriber numbers in the quarterly financial reports, so long as the new owner allows to it continue to call home.

    The only exception, that would ding TiVo's numbers, would be if those leaving TiVo, stuck their lifetime box(es) into a closet for 6 months, before selling them. Past a 6 month period of not "phoning home", TiVo can no longer count that sub in the numbers that matter most. I'm not going to advocate doing this, as the last time I did, several members went virtually postal on me about it. If you have ever wondered what TiVo has to gain from offering PLS, this would be at the top of my hypothetical list.

    It doesn't matter to TiVo, if you own one TiVo, or twenty, and opt to bail out of Cult/Club TiVo, so long as your boxes find new homes, and phone home as active sub status, within 6 months since the last time (rinse and repeat). The only part they may care about, would be the loss of potential future subs, for new TiVo products, lost due to lost love for TiVo.

    I only popped in here (a Premiere area thread) out of curiosity. So, once I'm done reading the rest of the thread, I probably won't be back to see this post ripped apart, and the usual flame-roasting, when I dare to share my thoughts along with my observations.
  19. Mar 9, 2015 #99 of 142

    moyekj Well-Known Member

    Jan 23, 2006
    Yes, it's come up in the Roamio threads - I think I was 1st to report it. It's very reproducible for me. A new single recording in a wishlist folder has this bug the 1st time I push into the folder. After the 1st time it no longer is an issue anymore. Just one of several bugs introduced with this software update.
  20. Mar 9, 2015 #100 of 142

    tomhorsley Well-Known Member

    Jul 22, 2010
    So, are non-priority list users getting this update yet? I may have to power down the Premiere in my bedroom at night to prevent the update from waking me up at 3AM when the fans turn on all the way and the green light on the front blasts the room. The TiVo desperately needs a "don't reboot during these hours" setting :).

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